Fully corrupted and useless company, zero courtesy, non-cooperative staff, don't even deserve 1 star, wastes your whole time with arguments and nothing useful, only bull$#*! one liner they keep on muttering "sorry, I understand, but i apologize I can not do anything ", why the hell you have opened a company who does not even serve the purpose to their clients, full robbery market it is only looting hard earned incomes of so many innocent people. Worst decision to book any cab or flight from this server. Totally exhausting experience one should never opt for. Making so many people fool.
Incident: I booked cab for my parents from Pune to Mumbai for their flight from Mumbai but as cab driver reached 45 minutes late, my parents missed their flight. Cab driver was so slow and dint even bother to fast fast to cover the distance in time. Being older in age, they were to deal with so much harassment from this stupid Goibibo unit.
In all this scenario, Goibibo showed no courtesy, no refund, no compensation, zero cooperation and were uttering simple one liner "sorry mam, I understand your concern, but we can not do anything in this matter"
I don't understand how would their sorry resolve this issue? They had nothing to offer... they could have given some complimentary ticket for next flight or anything could be possible but simple sorry
Worst decision to rely on such a stupid services. Deleting this app forever. And won't ever wish to use this.