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California
2 reviews
1 helpful vote
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Unbelievable!
April 4, 2022

Began receiving an extreme amount of telemarketing calls to my private cell number after registering with Godaddy. Then Godaddy wanted me to purchase privacy protection to remove my number from Godaddy domain registration! Pure evil!

Date of experience: April 4, 2022
Germany
1 review
2 helpful votes
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We were thinking about a company name and the decision was directly related to a domain availability. 3 times (!) the same case happened:
1. Search for a specific domain. Find it available
2. Take 1 hour to discuss and agree with partners
3. Return to GoDaddy to book domain and see it is not available any more! GoDaddy offers you a service to purchase the domain for 73 euro. Then you can find your domain on Sedoparking with a price starting from 1000 euro

Never use GoDaddy!

Date of experience: February 1, 2024
Arizona
1 review
0 helpful votes
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They charged me $800 for Web Security that cannot be used due to the fact my website has been moved to another host. First I thought it could when I called them and told them I did not need 3 years. They should have instantly seen my website no longer exists on Godaddy. They said they would remove 2 years since i was going to sell my business and move from the country. They did not refund my money not back on my credit card like they said they would, but store credit. What good is it if I'm no longer on the their site, in the country and it sits there until the day I die? They never should have charged me in the first place!

I called back and explained they had no business charging my card since Godaddy Web Security cannot be used on another host server, and they put me on hold for 20 minutes to once again get "manager approval" for the refund. I think I need to call my bank and do a chargeback

Date of experience: November 3, 2023
Michigan
1 review
0 helpful votes
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Horrible
December 8, 2022

I switched out credit cards on our account and I kept having domains not renew emails not renewing they said we have to log in and independently click on every single item so it will automatically go to the new card. I asked them are they out of their mind I put a new card on file. We shouldn't have to do that.

Date of experience: December 8, 2022
Georgia
4 reviews
14 helpful votes
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Too Restrictive
March 18, 2020

Made a site on there a few days ago just to try it out, and while it feels smoother than Wix, it's too restrictive in editing. Even the box through which you edit the site is tiny and feels suffocating. Wish there were more editing options.

Date of experience: March 18, 2020
Colorado
1 review
1 helpful vote
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GoDaddy are the most evil web hosting company out there. Especially if you dont use them. GoDaddy purchased my domain name and pretended that someone else had purchased it and tried to sale it back to me for $28,000.00 They said they would try to negotiate with the person who purchased it which is themselves and come back with a large number of $28,000.00 Its been 7 years since they did this and still to this day no one owns the domain. The name for my small business can only be used for what I do so anyone that would purchase it and do what I do all of their business would come to me 1st because my business has this name everywhere. They purchased my domain for less than $15 and want to sale it to me for $28,000.00.

Date of experience: March 22, 2023
District of Columbia
1 review
3 helpful votes
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Notice all the good reviews are invited reviews. Stay away from this company. The worst customer service. I spent an entire weekend trying to upgrade. The customer service person said it was done! "Not to worry!" in the end, they ended up upgrading me and then immediately canceling which made me lose access to my email. Tried to just go back to where I was because I was so upset with them but now the ONLY way I can access my email is if I upgrade. Horrible business STAY AWAY.

Date of experience: July 23, 2023
Nigeria
4 reviews
6 helpful votes
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Awesome experience
July 14, 2016

GoDaddy is my top rated domain reg and I always do a Google search for discount coupons and that means I normally get my domain for about $2. :) Perfect for someone like me who might not know if the project is going to have legs and doesnt want to invest lots of money into it at the start.

Date of experience: July 12, 2016
Singapore
1 review
0 helpful votes
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Mail server are always down on a regular basis
December 2, 2022

Their email servers are always down on a regular basis. When you go to tech support they will waste your time asking you to check everything while never acknowledging it is a problem on their backend.

Date of experience: December 2, 2022
Nebraska
2 reviews
15 helpful votes
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Don't us Go Daddy
February 18, 2020

Overnight they did something to cause a complete change in how to get into my email account. I could not access my email account. Called several times and they had no clue what they did or how to fix it. Went a week without getting into my emails. Still can't. I cannot believe they create a problem and then can't solve it. Too bad they don't know the words "customer service."

Date of experience: February 18, 2020
Florida
1 review
13 helpful votes
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Tried to get a very simple web site designed. They sent me a female that knew nothing. She could not answer the simplest question. She would interrupt and over talk me constantly. Very difficult to work with. I asked for someone else. She wrote me up and soon I had other females calling accusing me of abuse. "What abuse? Please tell me." They couldn't, they just believed the female that ran to the "hate women" card. Then, two more supervisors called. They did not ask me what happened. They did not listen to the recording. They just scolded me for something that didn't happen. How about, "Sir, I understand you had a problem with one of our employees. Would you tell me about it?"
Nope, they just delivered a blast about women's rights. I do not care if you are pink or black, female or some converted model. I will not pay thousands to put up with incompetence.

Date of experience: July 13, 2020
Australia
1 review
1 helpful vote
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I transferred my domain away from go-daddy 3 days before it was due to expire. To discover they have 7-10 day domain transfer policy. I made an enquiry after 10 days and they told me I would have to pay the 1 year renewal in order for them to help me resolve the domain transfer problem!? Basically blackmail.

Date of experience: November 3, 2021
Iowa
1 review
1 helpful vote
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StopDaddy
June 30, 2022

I was a Go Daddy customer for many years and I paid Go Daddy a lot of money over those years. I myself and thousands of other customers were blindsided by Go Daddy when they dropped a wrecking ball on us by discontinuing their online bookkeeping services in the middle of a fiscal year. I would not recommend Go Daddy for any needs, whether it be for help in creating a website domain or any other products they may offer. This company obviously cares nothing about the hardships they create for their customers nor can they be trusted to hold up to their contracts.

Date of experience: June 30, 2022
Iowa
1 review
0 helpful votes
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Horrible Service
September 8, 2022

DO NOT use Godaddy for any website design needs. Everything is extremely laggy. I think they try to make it easy, but in reality you change a single layout feature and it completely ruins the whole website. 10 minutes of production just leads to an hour of fixing your site.

DO NOT USE

Date of experience: September 8, 2022
Massachusetts
1 review
0 helpful votes
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I spoke with Jay M who is supposed to be a website guide for Godaddy. His job was to take instructions from me and deliver them to the website design team. Boy, was he a failure! He couldn't even follow simple instructions that I explained on a revision form that Godaddy sent me. It's bad enough that I waited for a month after paying $1218. 00 for them to build it and this guy with his poor customer service led me astray. If you're not going to relay a customer's instructions properly to the design team, then don't bother working there! You did 80% opposite of what I asked for. What school did you graduate from Jay M? Were you high off some kind of substance when you relayed the message? I need to know because I don't like wasting time on people who can't be trusted. You're lucky that I'm not your boss because I would fire you for not doing your job properly! GET IT RIGHT JAY M. Lucky that I spoke with Dave who set me up with another appointment.

Date of experience: August 6, 2020
Malaysia
2 reviews
2 helpful votes
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Without permission
March 6, 2017

Problem is take money without permission or no any notification. When i make refund the customer services need id number for make refund. But i forgot tell make recover id he don't care about it. Ask same question id.

Date of experience: March 6, 2017
RU
2 reviews
1 helpful vote
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Domain for my store
June 21, 2019

I used Go daddy for choosing a domain name for my dropshipping store. No problems at all. As I know there are some resellers but I bought a domain directly from go daddy as heard before that it will be easy for me to get a support in the future. Hope everything will be good

Date of experience: June 19, 2019
New York
2 reviews
1 helpful vote
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This is my second purchase of domain from them and everything is great. I made my gorgeous website from scratch and believe me everything is easy and fun. They offer many awesome templates too that will surely make your site look stunning.

Date of experience: March 12, 2018
Illinois
2 reviews
10 helpful votes
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Rip off
March 7, 2023

Paid GoDaddy to migrate my domain and host my site for one year. They did not successfully migrate the domain and did not host it and still refused to refund my money. Stay away from this company they are a rip off. The customer service is terrible and the service is junk! With all the companies out there with great reviews.

Date of experience: March 7, 2023
Minnesota
5 reviews
17 helpful votes
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Compelled to Review
April 22, 2016

I have been using GoDaddy for about 6 months now for several web hosting services. I have been impressed with the ease of use for their web design services and the options that are available on the design interface. The custom service has been great for me. I have received a call about every 6 weeks from a rep asking how everything is going just checking in to see if I have any questions. Try it out!

Date of experience: April 22, 2016

Overview

GoDaddy has a rating of 1.4 stars from 514 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoDaddy most frequently mention customer service, domain name and credit card. GoDaddy ranks 601st among Web Hosting sites.

service
240
value
235
shipping
98
returns
132
quality
220
This company does not typically respond to reviews
+98