GoDaddy

I have used GoDaddy for years, and still do. It just seems too time consuming and difficult to switch over to something else. The prices are overpriced for what you get and the customer service is all dependent on who you get. Some people will help you with what you need, while others will tell you they don't have the expertise and that you need to upgrade your account to a plan that provides support to the specific issue you have such as SSL. Absurd, I'm already paying an arm and a leg. The interface is dated but I'm used to it and can navigate for the most part. My recommendation is if you are starting out look elsewhere. GoDaddy will get the job done but there are other options.

I have been hosted by GoDaddy for 20 years, it's a crap shoot once in a while you end up with a good knowledgeable tech, friendly and with a vast array of solution, such as Nemanja T. Most of the time you are not as lucky, Yesterday I (by error I ended up on the UK branch of GoDaddy and had the misfortune of talking to a low level tech who knew nothing, I felt like I was talking to a chimp. Than I logged off and logged in to the US side and was just as much as a disaster. Talked to a freak who didnt want to answer simple questions such *******@When is the best time to get in touch with you so I don't have to wait. She avoided the quetion for 5 minutes and finally came back with 24/7 Genius

First, I have been loyal to this company for years, but they have locked out my account and will not let me back in. This is day 3 on the phone with them and my second week trying to resolve this issue so I can work on MY business. Every agent I have called made excuses why they were unable to help.
This is one of biggest and unnecessary time wasters my company has had in awhile, and this company is almost as incompetent as AT&T. If you care about your company and have more important things to do then be on the phone listening to "I cant" then run away from this company as fast as you can!

A prospect wanted to rent one of our homes, but we denied her application due to her poor credit. The application fee is non-refundable, and this is stated on the application and on our website. The prospect then disputed the $100 application fee charge, and GoDaddy removed $115 from my account. They then awarded me back the $100 after I disputed the matter. She then filed a second dispute, and I again disputed with the same information I sent them originally. Now they have decided to award her the $100 and take $420 for themselves for handing the dispute on her behalf. So now I am out $520, including the expenses for the credit and criminal search, as well as my time to process her application. She willingly went to my website to complete and application and make payment for the application fee, was denied, and then decided to dispute the charge. Criminal. And GoDaddy is criminal for participating in this scheme. They informed me that they were debiting $520 from my account with no explanation of their findings and said the Case was Closed!

They are dishonest and fraud company, They will steal your valuable domains. I was discussing to renew my domain with their customer supports because they were forcing me to pay high cost for private registration for renewal of my domains. I didn't want private registration.
As they not solving my problem and time was passing so, i decided to pay their blackmailed money to renew my domain. But they renew it by their own money and start selling it.
I have all proof. I contacted customer support. He told Now they will sell my domain at high cost to other customers.
This is very big fraud company. If you want to lose your valuable asset, use this company. They make money by stealing domains.

I was a customer of Godaddy for years, overnight, my whole account disappeared and I could not access it, I lost my email and everything that goes with it. I asked customer care what is happening, it is now over a month I get nothing from their side but requesting copies of my ID. The worse part is that someone now wants to sell me back my domain! In general, Godaddy is trash from top to bottom and in every aspect, I do not recommend it to anyone, not even my enemies!

I own an online marketing company and I've always used GoDaddy and recommended GoDaddy to my clients. Their services have always been a little clunky and has had it's issues but their customer service was the one reason I stuck with them for so many years. Their customer service was impeccable for seemingly a decade. Now it seems they have outsourced their customer service and it is atrocious. Issues take 3+ calls to resolve now, the wait times are much longer, and the service reps seem absolutely incompetent. The only reason I've ever truly had to stick with GoDaddy for over a decade is now gone and I'll be moving my clients and my domain, email, and web hosting needs elsewhere.

Absolutely useless, and horrible, customer service. Literally hours to resolve an issue, with conflicting information the entire time. Can't speak to a human being, unless you spend an additional 2 hours on hold; and the chat function is an exercise in masochism.

Several calls and talks did not solve (to me) a simple issue of correcting a microsoft 2002 error which prevents me from setting up a local account.
The tech support (3 people) had less than a clue and the answer is always the SAME. It is outside of our scope. Seriously...

Took me two hours just to be able to bid on an expired domain and I have been with them for years, support person constantly had to check with someone else and had no idea of what to do. I blame that on their training or lack thereof.

They wont let me remove domains that I purchased, but keep charging me for them. Their support by text never sent me a text message and support by call never got back to me. This is after multiple attempts to cancel. They seem hellbent to steal my money for the entirety of my life.

Buy your domain anywhere else.

I swear.

They sent an e-mail to me stating that I would have three domains auto-renewing (fee about $45). They then sent an e-mail saying that my chard was charged $700 plus. I called to discuss and was told that they auto-renewed additional sites for multiple years. Two for 9 years. The refused to take any action whatsoever to correct this issue. They advised that they cannot refund on domain renewals. I suggested they credit me on hosting then because this was their error for not advising me first and I have been a loyal customer for over a decade. They refused. I am moving my properties from them. (Oh and just getting to support to be told that they don't care about their customers took over an hour). I am also going to make it a point to ask my clients who does their hosting and advise them of this experience.

If you read some of the so called "positive" reviews about Godaddy, you immediately see that they have been written by shills who most likely work for Godaddy's marketing department. In my opinion it is a greedy, deceptive and dishonest company on every level. Avoid it like fire.

My email address was missing after unauthorized transfer to 365 platform. The godaddy site wouldn't allow me to recreate my address. After over an hour with customer service, they did not do ANYTHING to help, they did not comprehend that my address was missing and site was not malfunctioning and just kept spewing that emails were transferred. I decided to transfer my services to another company. They're refused to cooperate, after I requested authorization codes 5 TIMES in writing (their site instructions were fraudulent, they directed you to things that didn't exist). When I put the transfer through, they rejected it several times. I'm still dealing with this.
Of course they refuse to refund any if the 5 years they automatically renewed my domains for, before they sprang their charges without consent.