GoDaddy

I paid for GoDaddy to build my website, I had problems with them from the begging, they would not do what i ask so many times it was sick. For example I wanted my web info on the bottom of every page multiple ticks and was still not done. There customer service is the worst I have ever seen. When i called I was on hold for at least an hour plus and when i did get throw it was another hour talking with them so they would make the changes i ask four from day one. Six months into the project site was still not done, They could not finish the equipment page even though i sent them a website with exactly what i wanted over and over they needed more clarification and i never change one thing with what I wanted from day one. There manager jessie called me and he was no help at all worst manager ever. Stay away from this company. Go with anyone else! Nothing but problems with this company! There were so many other problems with pictures wording and them just getting thing done in a timely manor.

I've had GoDaddy for many years and was happy with it until they outsourced everything along with customer service to another country. I've made multiple calls fix billing and also a hacking issue. No one I spoke to could fix any problems or answer questions. In fact they messed around with it so much my whole account was messed up. I have MS Office through them, when it renewed they billed me $560 for four years (too much for one thing), all I wanted to do was go to a monthly billing...gads we went down such a rabbit hole that literally had nothing to do with billing.
When my system was hacked it was right after I called them to set up another domain and the rep started asking me for my social security number, date of birth all kinds of things I've never had to give before and wasn't necessary. I finally just hung up. That night my emails were being changed asking for money by paypal. Anyways I'm switching out of GoDaddy and its too bad, they were a good company with excellent customer service. Also their renewal prices are terrible.

Absolutely horrible, from disrespectful customer service bouncing you from "department" to "department," their failure to ACTUALLY cancel your subscriptions, and ACTUALLY delete your credit card on-file, to horrible pricing! NameCheap and WordPress are definitely more worth your money and time - these have much more responsive and efficient customer service algorithms. Don't even give GoDaddy a second thought!

LIES, LIES, MORE LIES!
I've had the WORST experience getting my website completed... They LIE & tell you 4-6 weeks along with a SLEW of other falsehoods (inbox me & I'll share the deets). It's been 4 MONTHS and my site is still INCOMPLETE & UNPROFESSIONAL LOOKING!
STAY AWAY & FIND A REAL WEBSITE DEVELOPER to save your company thousands in revenue & time!
https://www.yourdigitalresource.com/post/godaddy-website-review-not-use-godaddy

Amazing these people can't stop screwing us over, latest jerk around is if you already have Microsoft 365, they have now partnered with Microsoft basically trashing your liscences so you must pay them exorbitant monthly fees to use your email.

So stupid and dishonest provide an actual service for something if you want money for it, also have enough class to let people know about your devious trick more than two hours before Friday ends and your email transfer starts same day.

So basically your email goes down and they reduce your storage so it won't work either until you pay money to them, the next best part is they take your Emails and scatter them between 3 separate programs so your getting hit 3 charges a month rather than one.

Could you be any more devious, try not being such $#*! holes to people who made you what you are today by supporting you.

I she screenshots of all this and everything work perfect before your so called bogus upgrade, which is ok upgrade but a way for you to make millions of dollars by screwing over your customers.

I'll be looking for Wes hosting somewhere seals for my many companies you currently host thank you.
Thank you for showing me exactly how much you care about your customers, I'll make sure not to give you any more business and I hope your stock tanks as a result of this obvious scam.

I signed up for a business line and they told me they were switching over to "conversations". I did this last thursday and it has now been 9 days and my line still isn't working properly. It is marked as SPAM... that's right, they gave me a "spoof" number which is what their customer service said. I ihave spent over 12 hours talking to various people and there's NEVER a supervisor and no one there can do crap. I am so over them seriously lacking any good customer service. I would NEVER RECOMMEND THIS COMPANY. THEY ARE A NIGHTMARE!

GoDaddy says they have 24/7 customer support. Not true. Their servers are slooowwww as well. GoDaddy seems like a good deal, but you get why you pay for.

Customer service is awful! Cannot get a Representative in the United States to assist you. You cannot understand the foreign Representative. They are outsourcing to other countries rather than employing Americans who need work. It is so frustrating listening to a foreign accent that is difficult to understand! DO NOT SUPPORT GODADDY AS THEY DO NOT SUPPORT AMERICAN JOBS!

I own a professional website through godaddy and after being with them for 6 months - their payment companies closed my account for no reason. I reached out to GoDaddy because I paid and trusted them with my business but after being on a call with them for an hour all I got was sorry we are unable to help you in this regard and that you should choose WordPress if you want your website accepting payment. Good Luck trying to escalate an issue with Customer Service members - I spoke to the supervisor name KRISSY and she refused to transfer my call to her manager and basically claimed that she has the highest authority there.

GoDaddy is a SCAM - DO NOT TRUST THEM WITH YOUR BUSINESS.

Very bad customer service, terrible response time, poor level of technical staff.
Very rude and unprofessional.
VERY SAD:(
This was the best service before, hope they get it together soon.

As a loyal GoDaddy customer since 2007, I am deeply disheartened by the recent handling of my account. On December 15,2023, at 7:55 PM CST, I was notified that three of my.io premium domains were removed from my account. These were part of a group of twelve domains that I have consistently bulk-renewed for the past three years. Strangely, this year, only four were auto-renewed individually, leaving the other eight, including the premium ones, unrenewed.

To my dismay, two of these premium domains are now listed on GoDaddy's Afternic for substantial amounts ($5,988 and $7,880). Initially, GoDaddy attributed this issue to a billing error. However, upon consulting with PayPal, I confirmed that there were no unsuccessful payment attempts from GoDaddy. Furthermore, my PayPal account is set up with a backup payment method to ensure all charges are processed.

Upon escalating this issue to GoDaddy's Level 2 support, I was informed of a "glitch" in their system that caused the failure in sending email notifications and another "glitch" preventing the billing of the eight domains. I am now being asked to repurchase my own domains at a premium price. This situation is unacceptable and has seriously eroded my trust in GoDaddy. I simply want my domains returned to me without the unfair burden of a premium price.

They have not been able to get my email working. When it came for the refund they have not refunded the entire amount already paid. A disgrace. And most of their agents are improvised and clueless.

This message is being sent to hopefully get in contact with someone who can assist us here.

GoDaddy's Content team suspended our domain on August 16,2023 without any explanation or reasoning. They are not allowing us to access our domain or transfer our domain to another provider.

We have been working with GoDaddy for over 15 years, purchased thousands of dollars worth of services with them, never had any complaints or problems during this timeframe and then without any warning or reasoning suspended our domain.

We have tried to reach out to GoDaddy Support Team multiple times and have reached a dead end. Nobody is trying to resolve the issue in the department that handles these suspensions.

Due to the actions of GoDaddy, our business is no longer operational. Thousands of individuals who rely on our site are now no longer able to earn income and everyones livelihoods are on the line because they are out of work.

We are pleading with someone to reach out to us and find a solution to this matter. In return I will be happy to leave you a 5* review thanking GoDaddy for peacefully resolving this issue.

Our Case Number: *******
Our Incident Number: *******