website thubmnail of GMX
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Canada
6 reviews
0 helpful votes
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BAD COMPANY
April 11, 2025

During my awful encounter with this scam broker, A*N*G*U*S, LTD. O*R*G saved the day. I received prompt, informed assistance from them, and I was able to recover the majority of the money I had lost due to the scam. I am appreciative of their help and heartily endorse them as a trustworthy financial partner.

Date of experience: February 24, 2025
New York
1 review
0 helpful votes
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Do your research and find out that this company is a scam as soon as possible. You would lose everything if you traded with this company, and they would steal your money. A C T *I * N V ST L T D. C O * M helped me recover all of the money I had lost, and I was no longer a victim.

Date of experience: February 24, 2025
GB
1 review
0 helpful votes
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SCAM ALERT
May 19, 2025

I had a terrible experience with this fraudulent broker, but **TOR/ (REC) /IT(COM)** came to my rescue. They provided me with timely, knowledgeable support, and I was able to get back most of the money I had lost as a result of the scam. I sincerely recommend them as a reliable financial partner and am grateful for their assistance.

Date of experience: February 23, 2025
Canada
1 review
0 helpful votes
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ARCHELON*LIMITED*C0*M
March 25, 2025

This business defrauded me, prevented me from investing, and blocked my withdrawals. I was really fortunate that ARCHELON*LIMITED*C0*M stepped in to save me from this business and made me whole again. If this firm ever defrauded you, get in touch with them.

Date of experience: February 4, 2025
Japan
1 review
0 helpful votes
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BEWARE OF SCAMMERS
January 14, 2025

In an unfortunate turn of events, I was misled by this broker and lost a significant $4000 investment. Despite my urgent search for help, I found no peace until I came across S I M O N C H * C O M. They were able to collect my monies despite the fact that all hope appeared to be lost. Their extraordinary service and passion to assisting victims of fraudulent brokers distinguish them as actual industry saviors.

Date of experience: September 12, 2024
Germany
1 review
0 helpful votes
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‼‼‼ do never trust GMX ‼ can't log in anymore and no one will help. They just say it's my problem and not theirs!
After using this platform over 20 years my whole existence is on the line ‼‼
Will now go to a lawyer 🤬

Date of experience: June 26, 2024
Florida
1 review
1 helpful vote
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Tried to report that there was a wave of fraudulent spam coming from their domain. They demanded evidence, then blacklisted me so that I couldn't provide it. This company condones fraudulent uses and should be shut down.

I currently have an FTC complaint filed and will also contact the EU, since GMX is based out of Germany.

Date of experience: July 24, 2024
Oregon
1 review
3 helpful votes
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I'm Blocked
February 20, 2023

I was using this email account for my business. Suddenly I'm Blocked due to "irregular activity". I just use it to speak to customers etc. It's not my primary personal account. Doesn't get much traffic (unfortunately)... I clicked the button to send them a message, explaining that there must be some mistake. I explained what it said, next day got a message back saying:
"Dear GMX member,
We have forwarded your request to unblock your account to our security department and it was determined that the account in question will remain blocked.
Please note that this is a decision made by our abuse department and we do not have further information we can provide to you.
With kind regards,
GMX International Support"

WHAT?! Seriously?! No explination, no nothing, just a door slammed in my face. Now I have to edit my web site, contact customers, replace business cards...
WTH?

Date of experience: February 20, 2023
Connecticut
1 review
2 helpful votes
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If I could give GMX less than one star, I would. My email account was blocked by GMX for no apparent reason 6 hours ago. I sent an email to 55 people and they think this is unusual activity. I have no way to speak or write to anyone to get any information. I don't know when my email will be reinstated. Just totally unacceptable.

Date of experience: June 9, 2023
Illinois
1 review
1 helpful vote
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Harassing Vile Ads
December 11, 2023

Advertisements are active throughout the enter email reading process. The advertisements are highly sexual, degrading and targeted. Meaning that if you have strong Christian values. The ads will reflect the opposite in all areas that are unrelated to your interests. It's really odd and it seems though they are making a strong effort to insult you or convert you?

Date of experience: December 11, 2023
New Jersey
1 review
3 helpful votes
Follow M W.
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My account was hacked and the recovery email changed. The account is now used by hackers accessing other apps. I have been unsuccessfully trying to get customer service to respond and lock the account and help me recover access to my account. Apparently cyber security is not their priority. Please be warned, your account may not be safe and if you do get hacked, there won't be any support.

Date of experience: February 14, 2023
Belgium
1 review
0 helpful votes
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GMX!
January 1, 2024

GMX has a log-out policy for a very short time.
User need to log in every 15 minutes, even when they are connected to the service.
This feature makes this email very annoying after a while.
Nobody wants to log in to an email numerous times a day.
AVOID GMX, that's my advice.

Date of experience: January 1, 2024
Sweden
1 review
5 helpful votes
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GMX is a very poor e-mail service. Stay away from it! It is used for frauds and the company does nothing to stop it.
Criminals use my e-mail adress as contact adress over and over again when they register a new GMX e-mail adress. I have several times demanded that this bad company block people for using my e-mail adress as contact adress. It easy to do but this lazy company does nothing. Don't use GMX mail if you want to stay out of trouble.

Date of experience: March 28, 2022
Washington
1 review
1 helpful vote
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I get about 2-3 spam or phishing attempts from users with a gmx.net domain. All of them are obviously fraudulent but gmx couldn't care less. I have tried to alert them to these users literally sending these types of emails and they couldn't be bothered. I am now having to block the entire domain from our Exchange server.

Date of experience: October 3, 2022
Switzerland
1 review
4 helpful votes
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I was a happy customer for 20 years gmx was my main mail account and had all my mails, infos and data in different mails in the archive. One day i just lost access to my account and no one at gmx can help me. I suspect they have deleted or lost my account and do not want to admit it.
I am to blame too of course, for puting all my eggs in one basket.

Date of experience: April 20, 2022
GB
1 review
11 helpful votes
Follow P C.
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Quickly google "gmx account blocked" and see for yourself the countless people who have had this issue.

Been going for years and still not fixed.

They are unreliable and systematically block people's accounts for no reason. Often have to wait days, weeks, occasionally months for them to sort it IF they even sort it at all.

Customer support either goes silent or never gives you a straight answer as to why.

AVOID GMX if you value your email.

Date of experience: June 25, 2019
South Carolina
1 review
2 helpful votes
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Awesome
August 26, 2016

gmx.com provides a very simple, easy to use free email program. However if you need customer svc you have email them and it takes several emails before they understand thee nature of your question or issue. But over all I would recommend this program, just take time to figure out all the features.

Date of experience: August 26, 2016
Ireland
1 review
7 helpful votes
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I've been using GMX for years without a problem until yesterday. Blocked out of my account - including important emails I need to access. Due to "irregular activity". Filled in the contact form, got a ticket, but am still waiting. Seems rather a blunt instrument as far as maintaining security is concerned. And very inconvenient for genuine users.

Date of experience: June 12, 2019
Hong Kong
1 review
11 helpful votes
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I have no idea what in the f*** the other $#*! here are complaining about. This is fine service. You can get up to 8 email aliases with one account. It's great for setting up a discrete account.
I would guess the complainers screwed things up through their own incompetence and bungling.

Date of experience: May 28, 2014
GB
1 review
5 helpful votes
Follow M C.
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Until yesterday would have given 5* have recommended loads of times but suddenly got the blocked message with the usual sod off when asked why, lost several important contacts and emails without any hope it seems of getting them back. Use with care and definitely not for anything important :(

Date of experience: February 24, 2018

Overview

GMX has a rating of 1.3 stars from 203 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GMX most frequently mention email account, customer service and irregular activity. GMX ranks 152nd among Email sites.

service
31
value
26
shipping
10
returns
10
quality
25