GE Appliances

Bought new 48 monogram side by side in late 2019
Makes a lot of noise when cooling and seems to run for ever, not appropriate choice if you have an open kitchen/family room.
Makes gurgling sounds from time to time.
Lighting in freezer section is ridiculously low.
Water dispenser makes noise when dispensing water.
Shelves and drawers have been cheapened noticeably from previous model.
Other than that it cools properly, at least so far.

Good: Ease of scheduling and technician very good.
Horrible: Company itself. Diswasher leaked. Seems the foam piece was too large from the vent assembly. Tech said he was replaced over a hundred with a thinner one. (New one costs $25 - cost GE probably pennies)
Service call $99 that covered transportation only. Tech spent less than 10 minutes replacing but the charge was $64 to do that. $99 plus $25 plus $64. This is price gouging AND for a GE defect! We should have been contacted, sent the piece with directions how to replace-SIMPLE! I have lost all respect for this company. Photo. Pink -old yellow-new piece

I purchased this washer/dryer combo less than 18 months ago. It has been fine up until now. The washing machine comes on by its self and will not respond to any control knob positions. The only option is to unplug the machine. I am very disappointed with my purchase. If I had known of its poor reliability I would never have purchased it in the first place. The 1 year warranty is worthless to me.
Model # GUD24ESSMWW

Bought a GE washer dryer front loading combo with under drawers. Paid $2700. Came in dented a does not work or dry at all. Repair ordered many new parts. It has now been 1 1/2 months not being able to do laundry with over 40 calls to GE to get this garbage taking up room in my house. I can not even get this garbage pulled out of my house to replace it with any other manufacturer who I assume make product to sell that work. Any one who buys a GE product should have their IQ checked. P.S. Can't even download photo of purchase paperwork. Apparently nothing works at GE

Bought a ge washer gfw850. Cost about $1100. Got 18 months before it died. Called ge they sent repair tech out. He said the main board or inverter was bad or both. $900 to repair. Ge only covers the motor for 10 years. 1 year on the rest. Electronics are crap. Never buy ge again.

Well I can honestly say how disappointed I am with my brand new dishwasher! Installed it June 2023 and yellow light and didn't work. Had to call warranty Wo#*******469 service man wonderful but product still doesn't work with new power switch.then he was told today to tear the door apart! Totally unacceptable. I escalated to Alex the manager file ******* he says the the door has to be all opened up and take apart! This is a brand new appliance! He will not replace it! This company is not even with the Better business bureau! Never ever would myself or spouse recommend this Dishwasher! Don't buy it you will have problems! Totally disgusted!

I purchased a GE Profile electric stove and it has been nothing more than a piece of junk! The oven will no maintain a set temperature no matter what length of time you give it for preheat! Local GE technicians have come and gone changed computer boards and in the end problem was not solved. Quote " ovens are made to fluctuate by 50 to 75 degrees. This is a normal." That I cannot swallow... I will never again by a GE appliance! Save you self a lot of frustration by some other brand!

I would never recommend a GE appliance ever again. We had a new GE fridge in February. The bottom ice maker stopped working in May. 3 weeks ago tech 33 came and replaced the valve. It still didn't work. He came back Today with an attitude and stormed out mid conversation when we were trying to explain the problem. Now we still have a broker ice maker. Please. Don't buy GE appliance because we cannot get the customer service to pick up the phone or any repair man to come and actually look at the refrigerator.

While the repair technicians sent to my home seven times (yes, I said seven) have been professional, I am appalled that the latest repair tech just left my home, and we still do not have the correct board for my GE microwave. We tried replacing our beautiful GEProfiles microwave with the latest model, which, by the way, is smaller in size and therefore was not an option. GE... get it together! If you're going to offer a line of Profile microwaves that are designed to fit an insert, don't change the damn dimensions so that it doesn't fit! I have spent countless hours on hold waiting for Customer Service and missed seven days of work waiting on technicians. I've never been so disgusted and will never buy another GE appliance.

6 weeks and 4 separate appointments for which the tech didn't show, with no communication on any of the days to advise that the tech was not coming. Huge waste of time. No explanation. No apology. Customer service has no ability to communicate with or connect the customer to a superior, not to communicate with dispatch to get any information. My own efforts to reach a supervisor led to greater than 1 hour on hold. No process for requesting a call back. Clearly GE has no respect or concern for its customers. I have never had such an infuriating experience when trying to obtain service. The next "appointment" was automatically set by GE for another 2 weeks out. Who needs a properly functioning refrigerator anyway. My experience is so negative that I don't think I would consider ever buying a GE product again

Bought a new GE refrigerator because we remodel our kitchen. Two of the three doors were noted to be damaged when taking it out of the box. Very long story short, 3 technician visits, delivery of 4 sets of doors (damaged upon delivery), multiple calls to customer service which results in always being transferred at least 3 times, and still not a good "new" refrigerator. Never again will we buy GE. It is unbelievable when the company will pack a door, with an obvious puncture in the door, and ship it to the customer. Obviously there is no employee pride in their work. Maybe it's time to return it and buy a different brand entirely.

My GE refrigerator is less than 3 years old and so far has had the following issues:
—both the freezer handle and the handle to the main compartment broke in half on opening the doors— just from regular pulling on them. I am a 5' 5" woman with moderate strength. This was shocking to me.
—the rubber around the doors seems not to be making a tight connection, as bugs are getting in around the edges.

And now, the cooling function of both the freezer and main compartment are below standard, which I assume means the whole appliance is on a downward slide and will have to be replaced soon.

This is really unacceptable for an $800 + appliance.

I will never buy another GE appliance and am recommending to family and friend that they don't either.

GE—what has happened to you quality control?

May be if Jack Welsh was still in charge things would have been different, nobody cares anymore at GE. For what its worth do not waste your hard earned money on this company. I ordered a part and after waiting for two weeks I finally received it and you guessed it right it totally wrong. Called customer service which was a nightmare to deal with. All I wanted is for them to it right but instead I got bounced around just to get a return label so that I can send the wrong part back. I was told in order for them to send me the right part I would have to pay again and wait two more weeks because they dont do exchanges and thats company policy. So from the very first time I ordered this thing i was looking at a month just to get what I need and who knows if I will ever get a refund on the wrong part they sent me.

Spare yourself a headache look somewhere else and do not deal with these horrible human beings.

GE Slate appliances are trendy garbage. Don't be fooled by the uniqueness of the finish. It's crap. The slate finish is matte on top of thin plastic. It's porous and allows oils to penetrate, causing permanent stains! My dishwasher is stained because somebody touched the door with bacon grease on their fingers, and my microwave door is cracking. The stainless finish on the microwave door handle was veneer tape! It peeled off from stovetop steam! I'm telling you, these appliances do not stand up to normal use. I don't even have small children! Avoid this overpriced junk! I called GE, and they just want me to buy expensive parts. Never again.

Is a zero star rating possible? Unfortunately the new house we bought has all GE appliances. Only 2 of us so not used heavily. The dishwasher is totally dead 2 yrs later. Independent repair service replaced main control board for a total of $300. It worked maybe 3 times and now dead again. I'm waiting for my new Bosch to arrive while hand washing dishes.
A GE washing machine in vacation home is maybe 3 yrs old and only used a few months out of the year by the 2 of us and now repairman says I need a new one. It has always walked all over the room in spin mode and easily off balance with more than 3-4 bath towels. Finally stopped spinning completely. The repairman says an aluminum "arm" has bent and the transmission is leaking oil. A neighbor had the same experience with a GE washing machine.
Calling GE for service resulted in waiting weeks for a repair appointment so I went with independent repair service.
Expensive ppliances should last more than 2-3 years!

I did not want to rate this item because it does not deserve any stars at all. I agree completely with several of these complains saying that GE has the worst products and service ever.
After purchasing and dealing with the company for several months, absolutely nothing was accomplished. Myself and others felt this washer was a lemon and should have been recalled. It was so bad that several appliance stores in our area stopped selling this particular washing machine because of all the complaints they were receiving.
Once you purchase a GE product, it seems you are on your own after that, they could care less about your concerns.
I know I will NEVER purchase ANY GE products again and I hope many others feel the same way. Believe me, it is not worth the hassle I went through, with absolutely, no satisfaction. I am now left with a washing machine I am extremely unhappy with.

Bought a suite of appliances about 4 years ago. Last year the dishwasher went kaput and we had to buy another one (this time a Maytag). We had the repair out 3 times before we just gave up and had to get a new one. Now the microwave won't work. I would assume it won't be long before the refrigerator goes also. We take pride in our purchases and take good care of them with only two of us in the household. For the price we paid, these appliances should work long than 4 years. Shame on you for producing inferior products. Will not buy another GE product.

The dishwasher is 5 only years old and has completely failed. I researched its problem and replaced the User Interface circuit board and it worked properly for one full day. It is now completely inoperable, AGAIN. Clearly, more is wrong with this piece of junk. Buying more parts to fix is a losing battle because it is if such poor quality. I have had lower end Whirlpools that lasted 20 years and now my 5 year old GE is landfill fodder. Our GE range is junk, also...it's grill top scratched terribly in the first week and the paint and numbers are peeling on the burner control knobs. Truly, some of the worst quality appliances ever in my lifetime. DO NOT waste your money on GE JUNK. Do not bother wasting you time and money on replacement parts because there are so many quality issues with these sub-par appliances. Put you money towards any other appliance other than GE.