GE Appliances

I bought a stackable washer and dryer in 2020. The washer started making a horrible noise when spin drying. I had it checked and was told it would cost more than it's worth to repair it. We are both 81 and cannot take our clothes to the laundry room. We are on Social Security and cannot afford to buy another one.

Do not buy their ceramic cooktop ovens. I bought one and within a week of buying it the cooktop had cracked all across the top and they will not replace it because it is only cosmetic. In addition when I called them to check on the warranty I was assured it was under warranty and they set up an appointment to send out a tech. He came out and basically lied to me saying they would send the part and follow up with an appointment to install. But he closed out the ticket as not under warranty and that was that.

This is the worst company ever. They have been out to fix our dryer on multiple occasions and has still not been able to fix it. They originally stated it was the duct work and not their problem. The second time someone said it was the heating coils and ordered parts. The third time when they came to install the heating coils the tech literally said nothing was wrong and banged the dryer around and now not only does it not want to dry but it sounds like something is dying in the dryer. When he came back to look at it for a fourth time, he said he couldn't hear the noise that you can literally hear throughout my 7000 sqft house. He then said he recommends to have it replaced, and they would get a hold of us in a week. Just called GE and they sate we are refusing to have it fixed. USE ANYONE ELSE!

After only 2 months of light use the paint is coming off my GE Range! The GE Tech told me that this is an issue due to the painted surfaces. The cleaner they recommend also removed the paint. So they manufactured an appliance that cannot be cleaned. HOW STUPID! Ridiculous.I purchased 6 new GE appliances 2 months ago and they are all plastic pieces of crap. I hate this range most of all. I am trying to sell them all and purchase another brand. NEVER AGAIN GE!

A repair is needed for my washer. Tech came twice and had to order parts each time. THREE appointments have been missed with ZERO communication on their end. Their solution? Make me wait another 2 weeks. Horrible, horrible service. They escalated my complaint and the agent had the nerve to get mad at me for just trying to get my machine fixed.

I purchased 19 GE dishwashers about 5 years ago for our rental properties. All our rentals have 1 tenant in them. All the same type of GE dishwasher (not the cheapest models).1 by 1 they all started doing the same thing after being less 5 years old or less. The panel would not light up. We would reset braker and some might work 1 or 2 times more but then they'd go completely dead. So far I've replaces at least 8 of them out of the 19. We also purchased gas stoves, GE above counter microwaves, GE refrigerators and all of those have been fine. Do not buy GE dishwashers!

Our 2nd GE microwave in two years. This one not working the first day we installed it. Trying to get a replacement. GE says it must be non repairable to replace. This is unacceptable when it is brand new. It has so many issues, we are worried repairing may be inadequate and machine could start on fire. GE rep will not even return calls. So disappointed.

We bought the GE Cafe dishwasher Model # CDT845P2N351 approximately 2 years ago and just found out that the main board is defective (after a $129.00 service call) and that I will have to pay another $430.76 in order to have this board replaced. Since we are away 4 months of the year, we have only used the dishwasher for 16 months. I do NOT recommend this product, as I have no faith that it will not happen again.

After one month of minimal use, GEModel #: JB655YKFS the coating burner coating started to disintegrate or collect residue within one month of less than normal usage. GE offered me an absurd "opportunity" to purchase another glass top at a discounted rate without regard for considering the coating or glass was poor quality or even the burner was poorly designed. They viewed the damage as "cosmetic". I would not recommend this product even though it's highly reviewed. GE solicits reviews too early which artificially inflates the product rating. They are not soliciting reviews after a reasonable period of usage so beware of the "reviews". I cleaned the bottoms of my All-Clad cookware before using them on the new stove. There is no user misuse or damage in this case simply poor quality product.

Spend $3300 on this GE Cafe fridge and is totally garbage! It freezes my item, makes noises, nothing fits in the fridge and when you do fill it up the company says that the reason I am having problem is because it's to full! The rubber around the freezer door had to be replaced, handle was falling off and the water dispenser does t always work. Don't bother with GE! Never again am I buying anything from them. No customer service and no finding a solution for the problem.

GE microwave mod. JVM3160RF6SS magnetron failed at 1 1/2 years old. Service call placed later because working thru GE customer service is a nightmare. Caroline in customer service is rude and did not open a case #. Four calls later I finally get a case # and transferred to Case Manager Terrell. After going round and round I was offered 70% off parts and a $115 service call. Could not get the cost of a magnetron… soooo no idea what a service call would cost. Opt # 2 pro rated cost of replacement micro wave. Did not see any pro rated pricing on $349 new microwave plus $110 delivery and installation charge. With service fee totaled &489. That's not a good choice. 3rd option buy on line on sale for $239 and replace it myself. Why not pro rate the $239 and me pay for installation. Just terrible customer support. Lots of shell game banter but nothing done. Consider this when purchasing GE… they do not stand behind their product.

I placed an online order on Friday night. After I submitted it I noticed an error. No way to go back in and correct it. Customer service was closed for the weeked so I call Monday morning as soon as they opened and asked for the order to be corrected. Was told the it had already been "pulled" and I would need to return it once I received it. Remember, they are closed on the weekend. They just want to make it difficult.

I have had this washer for 10 months- not even paid for yet. Have had two service calls and both times it was the drain. Which it's been 3 weeks waiting for part. I have water running on my floor ever time we use it.
Service guy said it's the drain and within 10 mins he's gone. He said he will order part. We been told by Leon's(where we bought it) to get a hold of a manager at GE to see on replacement but 3 attempts to contact them and have to respond back.
This thing is so noisy and bounces around- can't believe they sell this.
Also can't believe Leon's it's helping more since they sold it to me.

Hey, so my he refrigerator broke 2 days before Thanksgiving ( 11/23/21). The repair finally got done today 3 weeks later. This ruined my Thanksgiving. I had to go out and buy a small fridge to make it through. This is completely unacceptable. Don't think I'm going to purchase anymore GE products. Not happy

In two years (after warranty expired)the front glass just...well...fell out. The front wide burner works...after a few clicks and then tries to burn your face off. Other than that, it has no conception of even cooking. Amazing that this company allowed it on the market.

Oven died for the second time right after Thanksgiving but Christmas new years valentines passed they understand our frustration but no one does anything.
Case manager named Kelly was supposed to call us back weeks ago.
Supposed to get a replacement by end of February but here it is beginning of March.
Just give me a credit and I'll switch to Samsung. They at least work. Check out photos of review to ge this is what they said...nice to filter your own reviews.
My wife and I wasted days waiting for repairs at 8 am and they arrived at 5 pm.
Some one just let me know if I should just take a loss on my new home purchase and buy my own Samsung stove.
Read the pictures below from ge.

Purchased range 9/9/2021. Used about 3 times before explosion. Moved range out and when pushed back against wall there was a ball of fire released from back. GE said the wires were severed with movement. I did not know this was a risk with these ranges or that they were so sensitive. The guard plate that is there to protect the wire harness, failed to do its job.
GE will not help me with replacing the range even though it is brand new and still under manufacturer warranty.
I trusted this big, well known, long time company, but the service and support is the worst. I never expected this from them.
This is clearly a manufacturer defect, but they will not claim it to be their responsibility. So I am out $2000 and no range, plus the damage done to my wall.
Please take caution when buying a GE appliance. Especially model noted above.

Bought this washer dryer set in September 2019. The washer has never worked the way it says. The only way I can fill the machine for larger loads is to use bulky setting then it never spins really well. As a result drying takes twice as long if you use any other cycle not enough water. I washed one single set of sheets and they came out 1/2 dry ( no water reached part of sheets). My electricity bill has gone up re using dryer so much. Repair man that came told me GE disabled the button you are to press to get extra fill when using the regular cycle that does spin the cloths well. V