GE Appliances

I purchased this dishwasher just under 3 years ago. I could not believe it died in such a short amount of time. We are only two people in this house and use it very little. Repairing it would cost $500. I will never buy another GE appliance again.

My brand new washing machine from GE Appliances hasn't gotten the clothes clean from day one. I've tried all the modes, adjusting the amount of laundry soap and even freshener but the clothes come out dirty and smelly. I scheduled a service call (which is encouraged through the website for the "best experience" but turned out to be awful-the other option was through an automated system which was even worse to use). Their soonest available date was a week out (today). I was supposed to get a confirmation call yesterday - never did and the service tech never showed in the window they were supposed to. I would give zero stars if I could.

One reason G. E. buyers get lousy customer service. He doesn't relate to the average working family. If he did, G. E. would have parts in stock for repairs. My second G. E. refrigerator breakdown and I am expected to wait from July 7 until August 30 in the heat of Arizona summer for two parts. Terrible overpaid, uncaring management. And yes I paid $191.00 for a G. E. Service repair that didn't fix the problem. Nobody at G. E. cares because the CEO sets the standard and he obviously doesn't care. They got my money though.

I decided to splurge a little on a dishwasher this year. I don't think I have been this disappointed with a purchase in my adult life. I really don't think anyone at GE has ever even used a dishwasher.
The layout of the racks makes it impossible to fill it up with dishes. Maybe 3/4.
The bottom rolling rack is a cheap, ill fitting plastic piece of s...
Platters and larger items are not going into this machine.
And the only reason to have a dishwasher (that I am aware) is to clean your dishes easily and conveniently. If that is what you are after, do not buy this dishwasher.

I am really irritated with this thing every time I use it. Today I have decided to trow it away and go back to Maytag.

Replaced my 20 year old dishwasher with a GE one. What a mistake. After less than two years to track started rusting. I ignored it and now after less than 6 years both racks are rusting in many places. The places that are rusting are not where dishes touch. It looks like coating was not put on properly. This dishwasher is only used part of the year and then only about once a week. GE will sell me new racks at 25% discount. Racks should never rust unless they are defective.

Wort ever customer service. My washer and dryer has not work since the day it was bought. Under warranty. Women who bought it had several calls in got a new motherboard. I bought house. Did not work since day I moved in. Fills with water and stop with all close full of soap. The 7th repairman is coming Thursday. They can't find anything wrong with it so now they may close the case. What. Do not buy GE. Customer service does nothing. How can you send 7 men out and not replace it!

I purchased a new Fridge in Mar 2020 and bought the 5 year warranty, I started having problems with the Ice Maker in July. I had to call about 9 times before a service repair man came to view it. Said there were parts to order and would be back the following week. Its been over a month...! I called GE and they say to call the repair who does not answer his phone and does not return VM... Unbelievable I am thinking just buying new so I don't have to deal with frustration. Never buying GE again.

Not only did my new refrigerator that I paid thousands not work but for a couple months but it also has been over 3 months to fix it. GE doesn't care in the slightest. It's cost me several hundred to meet all the people they are having me meet due to the fridge being 4 hours round trip away from my primary residence. They will schedule things without your permission and you're expected to be there. They send parts to your house instead of the repair people. So then the repair people can't schedule you. Making for even more of a hassle. There's a TON to this story. If you value your time and money don't go with GE. If you like to donate your money and have a lot of time on your hands then GE might be for you. They certainly don't care if their products work and their warranty is worth nothing. It actually costs a person. After several months a quality business would give a customer a new fridge and apologize for the inconvenience. Quality is not this company or their products.

My dryer worked for two weeks, discovered it was wired wrong at the factory. Rep came to replace parts today, now motor is burned out. Told me i can't have a new dryer, it is not their policy. They are going to replace more parts next week.

GE bottom freezer refrigerator purchased in March 2022 already leaking R600a. We have had technician out after scheduling a week ago. This is under warranty but took us a week without any refrigerator. He did not bring R600a refrigerant so it will be another week without refrigerator to use. This is unbelievable that they are unprepared. This is $3,000 GE appliance that is already leaking. Please do not buy this as service is terrible and experience is terrible for a high end appliance. Fortunately covered by warranty but we have lost all contents and the only way to communicate is through their website.

GE customer support will not allow us to update the shipping address of our appliances. The appliances have not yet left GE but for some reason they can't edit the shipping address? This makes no sense to me. GE expects me to bring my own box truck to pick up appliances and move them down the road to my house. Terrible support. The person my partner was connected with was about to cancel our order and make us re order without any discount which would also place us at the back of the line for shipping and delay our home closing date. We were told from the same customer service team that updating the shipping address would be no problem when we placed the order. What a terrible experience.

I own 4 GE kitchen appliances. 3 out out of 4 have needed at least one repair with in 2-3 yrs of owning. Besides for functionality, many of the handles have plastic parts that broke with in a yr of purchase. I wont be buying GE products anymore and would never recommend to a friend. Stay far away unless you're ok with dropping a couple hundred dollars every year or two on a repair.

I bought a GE electric dryer three years ago, it was brand new. In that amount of time I have had six, yes six timer knobs break. After calling customer service parts, asking if there was a new and improved version of the timer knob, the representative told me he didn't know, and there is nobody that he knew of to ask that question. As I said in the title of my review, beware of any and all GE appliances. You end up sinking more money into it than you ever thought he would in a lifetime

Waited four months for washer and dryer, delivered missing two parts for dryer to work, told use laundry mat until parts come in because they are unavailable at this time! Stove delivered today also junk! Does not work needs parts for oven. Told us good luck! My advise buy a different product they should name general electric junk appliance company.

So my husband and I got a dryer from GE a year ago and it already broke 5 times. On the 5th time, it took GE almost 2 months to give us a new dryer, they tried to pass us around from one supervisor to the other. Horrible customer service for a known company. And guess what, only after 1 week of getting the new dryer. It's not working again. I wonder how long it would take us to get our money back. Horrible appliance plus horrible service = horrible company to support and buy appliances from. NOT WORTH IT!

Three days and 8 call transfers with no resolution. This company is very flocked up. Customer service is laughable. DO NOT do business with them,. You may like the initial product and price, but rest assured that any of their appliances will break down and you will then be screwed.

We got a full line of GE appliances with our new home. In former years I've easily spent 1500 bucks on repairs. Pump failed on the dishwasher, fridge leaks CONSTANTLY (ruining the floors) and the microwave, while it never broke, has an interface that appears to have programmed with some sort of alien logic that makes you press three buttons when only one is needed. In short, it's over with these guys. Will never spend a cent with them again. Neither should you.

I've had GE washing machines since 1980, three to be exact. I was very satisfied with the first two and bought a third when the second finally gave out. This will be the last GE appliance I will ever buy. It has never cleaned the laundry very well which means some loads are run a second time. The timer control allows the machine to continue to run through the cycles(water only) when the top is up which is a horrible design flaw. I have written GE twice about my concerns and have never received a reply. They obviously don't care about their customer's satisfaction with their products. No more dealings with GE for me.