GasBuddy

Unfortunately, Gas Buddy is good for nothing more than finding the nearest gas station because prices are either out of date or faked by the station owners and managers. Great concept but total fail as there are no checks or balances to prevent fake news.

They say you can redeem your rewards for gift cards, but make it impossible to "confirm" the order of the gift card. Apple should remove this fraudulently company from the App Store. They just want to sell your information and pretend they're saving you money. Worthless, piece of crap company.

Or you'll be ripped off to a premium extent. I've used Gasbuddy for over 6 years to find cheap gas and that's fine. Then they offered Gasbuddy Premium with savings and roadside assistance. The first time I needed roadside assistance I was told I didn't have a roadside assistance plan and that I could buy one for $149. There is no phone number to talk with anyone at Gasbuddy. Emails are returned after 2 weeks with no answers, only "can we help you further?" I have contacted my attorney to demand remuneration.

Not only are their prices inaccurate but I signed up for their GasBuddy card, and it's a waste of steps and time. It sounds helpful enough, you use the app to activate your 3-5 cent discount, you use your GB card and it links directly to your bank account… only thing is that "discount" never gets applied. I thought it was user error but I tried it 3 separate times at 3 separate gas stations and nothing activated. I thought maybe the billed amount would be less on my bank statement but never received a discount. Better off using a points back credit card.

I tried calling their customer service department, might as well not count on that, it's non-existent.

Wow... Where can I start... Another no-Service Company. Lost my card... April 2021. Tried to get a new one for three months and 8 days. The only way you can talk to someone is to go through a matrix of automated call prompts. There are 9 of them... after begging them to do business with them and getting no help, I finally chose the prompt to cancel card. Guess what. When you do that, they hook you up to a know nothing, work from home powerless person who reads from the same script and tells you what is wrong the same as the bots... but guess what again. It's not wrong. All the stuff they tell you you didn't do, you did. They don't listen to you they just keep reading from the script telling you you are wrong. Aggravation. Cancelled my card today, breathed a sigh of relief and made a vow to stop doing business with companies that don't provide service. Next after this, cancel my connections with walmart... No cashiers... another slap in the face.

I have no Faith in this version, Aside from new look which always takes adjusting to, home page is not user friendly whatsoever. Changing the location of $price and last updated price from right to left is only good if your left-handed as I have to lift/move my right finger out of the way to see the $price and how long ago... Also, don't have the option to put favorites in order. Im not liking this to say the least. Old versions rules! At least keep the pros of old version with some if any pros on new version and lose the G. D. CONS.

I use the web version, not the smartphone app. It's been awhile since I used gasbuddy.com so this came as a big surprise. Okay, what's wrong here, let me count the ways:

1) I'm looking for a local map that lets me examine my area and see all the local stations at a glance. For some reason the map icon isn't where it used to be, next to each station. Once i found the new location, I found that no matter what kind of gas I selected, it only displayed prices for regular.

2) Each time I follow a link to a new page, it forgets that I'm looking for diesel. It defaults to regular; should be able to save that data.

3) When I ask for the lowest local prices, I get some higher prices before the lowest one. In other words, not correctly sorted.

4) Huge load of ads keeps the display moving. As soon as I kill one, another takes its place.

This used to be a very useful site, but now it just seems to aspire to being a host for clickbait.

I've been a gasbuddy member for 9 years and it is going downhill quickly. Prices are often inaccurate, mostly due to cheaters wanting to raise their "top spotter" rank. Ads are taking over the site, to the point that you are actually awarded for watching extra ads. This site was great a few years ago, but now it has lost its purpose. It isn't about finding the best prices anymore, it is now about squeezing in as many ads as possible and posting inaccurate prices so you can see your user name at the top. Rather sad actually.

Not reliable. Some of the people post wrong information while sitting home to get gas buddy free rewards. Actual prices at the locations are always different. Gas stations change correct prices but these toppers on the list reporting gas prices somehow reflect wrong and always higher prices which is detrimental to businesses because they lose customers. We own a gas station. Whenever we change prices, someone changes it back to the same old price. And even review the business without even visiting the store probably.

Thought it was OK at first and got. 05 cents off per gallon. Then it dropped to. 03. Sent e-mail asking for a explanation. Got a reply asking if I still had the problem. I got there number right there. No telephone number to call.
Got double billed once. Took weeks to get reimbursed. They don't care about their customers period. Don't deal with them. Get a cash back credit card.

After a long road trip across the Mid-West all of a sudden fraudulent transactions from the Chicago area started showing up on GasBuddy. I called them and alerted them to the situation listing the three transactions that were in dispute. Unfortunately one had already gone through to my bank but the other two were suspended pending fraud review and I was told that the one that went through would be credited after review. Did not hear anything from GasBuddy until the two suspended transactions showed up in my mailbox again. When I called them I was told that these were not considered fraudulent and therefore I had to pay them. GasBuddy could not say why that decision was made or transfer me to their fraud unit. The CS agent said he would have someone contact me. That never happened. Now I am out almost $200. Kinda ruined any savings ever obtained.

So how am I going to sell these idiots went and took a perfectly good app that I used all the time, and totally destroyed it by placing ads that you cannot get rid of over the map. The ads take up over a third of the map space, you can't see the prices for the gas. There are no prices posted at all on the home page anymore. Just an ad also without a price for whichever gas station seems to have paid the most for the advertising. We are deleting it from our phones.

If ever there was an example of switch and bait, Gas Buddy is a great example. I have yet to pay what their app says (usually 5-10 cents higher) and the so-called deals of an extra 17 cents per gallon were only 2 cents per gallon. Such liars! They need to be honest or get buried.

I had an issue with a charge, so I contacted Customer Service. They do not call back, they send canned emails that go around in circles. I have filed a complaint with my state's consumer board. Don't download the app and get their card, it is not worth it.