Gadget GuardReviews 1,583

Gadget Guard FAILED to refund my deductible on a screen that got cracked using their product. I ate that cost, so overall Gadget Guard lacks integrity and then they want me to write a glowing review? Get bent, you owe me $100 of the $200 deductible. That your product works reasonably well is why I continue with it BUT when it fails, as it did you should make good on your contract. I thought about forcing you into Wisconsin small claims court but just didn't want the fuss. This all occurred March 29.

I'd go with another provider unless Gadget Guard makes good on their contract.

Four stars for saving my screen.

One star off for the fact that I still had to pay $5.99 to get the replacement and it took a week to arrive during which my phone screen appeared cracked and, more importantly, was exposed to potentially more damage.

Instead, given the price of this product, I should have been able to go right to the AT&T store, pull up my warranty registered online, have them put on the free replacement immediately, and then GadgetGuard can take their time mailing AT&T the replacement for their inventory.

I was very hesitant to purchase such an expensive screen protector. But it's been the best decision I've made! Customer service was super helpful in registering my product. I was told by Verizon when u first bought it that all I needed was the box to register it. Turns out you need the receipt, which I did not have. Gadget guard allowed me to send in pictures of my box proving I purchased it so I could get the warranty. After dropping my phone face down on concrete the screen protector shattered and I had to get a new one. The process was supper easy, pay the shipping and tell them the address to send it to and it arrived in a few days. Super easy install and now my phone is good as new! Super happy with my "expensive" screen protector! It's protected my phone and their customer service has been more than helpful.

I received my new screen protector on Wednesday, 8/8/18. The whole reason I had to buy a new replacement screen protector was because I never received the one I had ordered before this one, even though it said it had been delivered.
While once the shipping process started I recieved my order in a decetly timely manner, I always get a little frustrated with how long the processing time is. Also, I never received a shipment email, I just happened to check my account's order status to get tracking information.

With that said, I do appreciate that you stand by your replacement gaurantee, as I can be a clumsy person sometimes!

I have an iPhone 8 and apparently the screen has rounded edges. When
The person at the Verizon store put on my replacement screen protector he told me I needed to keep pushing down on the gadget guard at the very edges so it would seal better and I have kept trying that it doesn't seem to be sticking down and he said that dust can get in there so I'm not sure what the fix is if any for this problem but other than that I'm really glad it protected my phone. Thank you.