Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
This summary is generated by AI, based on text from customer reviews
I love this. Since I have a 16-year-old son who is always breaking his screen. I only have to pay for shipping which I great.
Excellent service provided via emails; very responsive to my need for a replacement guard for my new iPhone. Your product is high quality.
I am giving you a rating of 2 because it is hard to tell from the warranty which item I need to order. I need a cover for my iphone 7 plus not the iphone 8. It was hard to see what phone I ordered for.
Great product. Easy replacement. Fast shipping. Lifetime guarantee. Would definitely recommend their product and would buy from them again.
Gadget gaurds is by far the best investment. We have had to replace our screen cover a couple time and have had great experience and quick response.
Thank you for the speedy delivery and the quality product. I appreciate the lifetime replacement. I will only purchase your product.
This company is wonderful. No hassles! And tge lifetime warranty is real. If you screen protector gets ruined... request foe another. Easy and hassel free. I'm so pleased with this company.
Great service, arrived in good time instructions made it easy for me to be able to change the protector screen by myself!
I always appreciate the efficiency and timeliness of ordering my Gadget Guard replacement for my phones.
It arrived today Oct 1st, 2018.
Thanks!
Roseanne Gentry
My screen protector cracked and your website was so easy to get a replacement since I registered my screen guard. Just clicked and received my new protector in the mail. Thanks!
I ordered a replacement screen cover under lifetime warranty (cuz they stand behind their product) & within 24 hours it was in the mail. Impressive!
Lifetime guarantee is the best thing ever! It is a life saver for someone who drops their phone way to often.
Really pleased with the process of getting my replacement screen protector. Such an easy to navigate, communicate, and figure out which product I needed.
Good job! Received as stated on website. I would recommend this item to my friends and family. Very good service!
Been using them for years from my first smartphone and everyone after. Quality is great. And as many times as i have dropped my phone and cracked and shattered my screen saver its just a click away to have a replacement on its way. Great product and service
Prompt and accurate warranty product replacement. Also, the screen guard saved my phone... yet again!
I applied for my replacement, thinking I was going to have jump through hoops to get my replacement. Easiest warranty I have ever dealt with in my life. I highly recommend
This product.
My first Gadget Guard screen protector effectively soared my phone from serveral damaging falls. Once the protector was cracked (not my screen thankfully) it was super easy to order a free replacement. I highly recommend!
My overall Rating will be 10 for excellent job than. The call centre were very helpful and what ever I asked for was responded back to me. Thanks guys keep up the good job.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members