Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
This summary is generated by AI, based on text from customer reviews
Bought through AT&T (they installed it) when I got my new phone. After paying $40 for this thing, it cracked within a month! Sure, they have a warranty... but you have to pay $10 EACH time for "shipping" to get a replacement! The last screen protector I had I paid $10 for and it lasted the 3 years that I had my phone! My phone was in perfect condition! I am not happy with this product and will never buy one again.
I broke the gadget guard screen protector on my phone. I ordered a replacement and had it within the week. Very good customer service.
Extremely difficult to register the product, I am still unsure whether or not I successfully did or not.
This was the best money I've spent! Gadget guard fulfills their promises of reimbursing customers for cracked screens and sending replacement covers. I recommend GG to everyone!
There is a lifetime warranty on this product and this is my second replacement. I take very good care of my phone so I don't think this is a very well made product
It's easy to order and you receive your product promptly. The great part it's no questions ask warranties. I love it!
I get the replacements when i need them, but i still have to pay the shipping we have 3 phones and i can order say 2 at a time under one shipping iti s each separate. They crack easy
Great service and I enjoyed shopping here thank you for sending me the new screen protecter as my old one had broken by accident. That was a really fast customer service!
Was surprised the original protector cracked so easily. Never dropped the phone and the protector has several cracks.
AT&T made it sound like there was free replacement if I got this thing... so I got it. It cracked within a couple days... BUT, the real kicker is I have to pay $10-15 each time (for "shipping")! I'm now on my 3rd screen... and even the new one has a "mark/flaw" on it. I probably won't ever purchase one of these again...
Some people think it's pricey and/or difficult to apply. The guard and the company have served me very well. Only on my second one is over a year and a half. I'd be replacing my phone for LOTS more if not for gadgetguard even if I had to replace it more often.
The screen cracks ridiculously easily. I am constantly needing to spend $5 on shipping for a replacement screen. I wish I spent more money on a better quality screen from the start.
Received product to replace damaged one it was received in a damage free package and within a short period of time
2nd one i ordered in a month or so... 1st one didnt stay on just fell off. This one has huge bubbles everywhere. I had it installed at Be Mobile... paid alot for this to begin with.
I have put many Screen savers on my phones and this one was one of the hardest because of all the air bubbles. I couldn't get them all out
Fast delivery on our replacement protector. Original cracked & made it hard to see through, but the phone itself was unharmed. Wonderful product!
This is the second one in one year. They break really easily. This one broke inside my handbag. It does protect my phone but I have never used anything like this before and I have never broken a phone.
There is no hassle, and the process is straightforward. Just order the case on the website, and they ship it to you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members