Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
This summary is generated by AI, based on text from customer reviews
However the gadget guard was cracked on arrival before I took it out of package. Please advise what you would like me to do.
I bought the screen protector for my Note 9. The protector crack after 7 days, completely my fault. I ordered a replacement and got a new one in 4 days, just paid shipping
Gadgetguard's lifetime guarantee on my Apple iPhone tempered glass screen protector was well worth it. When the protector cracked (and saved my screen), all it took was going to the website and requesting a replacement screen protector and one was mailed to me immediately. I am very impressed with Gadgetguard's service.
Great experience love the screen protector. Got here in a timely manner. Would definitely use gadget guard again.
So easy to order a replacement - the second for this phone for our 18 year old son... the first one protected the screen but the protector was damaged. The second one unfortunately did not save the screen but still think it is a great product and would strongly recommend. I'd buy it again in a minute. Great product.
I work in an industrial environment and I have a Samsung Galaxy S8 Active, so it doesnt necessarily need a screen protector, but I like to be able to replace the protector when it gets scratched rather than scratch my phone screen. HOWEVER, with a single drop on carpeted floors the screen protector cracks. I continue to use it until the glass starts flaking off then order a new one, so I am not ordering one monthly but I do end up ordering one every 3 months because they crack very easily. Plus with this last one, the bubbles under the screen won't go away; its like the adhesive isn't as strong as it used to be... These screen protectors work but they are definitely average and not durable or long lasting.
I loved ordering this back. It was simple and fast. I only had to pay shipping which had different options. The product came with the install kit too. Would order again.
Delivery was easy ( my first try at this). Delivery was later than expected Maybe due to holiday. Guard protected my phone face which was what it is meant to do.
So glad I bought this screen protector. My original cracked and all I did was go to the website and request a replacement. Six dollars shipping is a small price to pay
Super fast delivery as always. Great quality of screen protector. Love this brand! I will only use Gadget Guard screen protectors. I have yet to break a phone screen!
I have gone online and ordered warranty replacement twice now with no issues, no complaints. Quick and easy service and fast shipping of the replacement. Definitely a great product and they stand behind it
I use my phone in an industrial setting. This device provides as good of protection as I could ever expect. In about five years of use, only once has it failed to protect the screen. That was due to a fall from about 5 feet to a stone that did not hit the protector, but rather to the side. Highly recommended.
Very prompt replacement units.
They never fail to impress. Excellent product and warranty program. Super fast shipping. The screen protector guide to help align your product onto your phone is great. Thanks!
This is the second liquid screen protector I had for my phone and my screen still has a scratch on it. I put one screen protector on in May when I got the phone and it got a scratch on the screen a few weeks ago. So I thought I would order another on, to see if it would cover the scratch and it didn't.
A day after I put on the new gadget guard, it already cracked. This is disappointing considering how much the glass cost to begin with. I am thankful for the replacement, but do I get a replacement for the replacement? I certainly don't want to buy a new one.
I bought my gadgetguard screen protector at a verizon store. They put it on for me and all was great until the following week when it cracked. I am a 60 year old woman and am not hard on my phone. I did not drop it. But the real trouble with this product is that you have to pay ten bucks in shipping for your free replacement. I think $40 was a lot to pay for this inferior product and would advise others to look for better options.
Had to go to at&t to order my replacement screen protector. Original broke. Sent me one in the mail, had to AGAIN go to at&t so they could replace it and the new one is defective, scratch across the front. So, great. Now I have to deal with doing this AGAIN?! Awesome.
AT & T recommended product and installed it. Didn't think much about it. It got a hairline crack in it but took about 2 seconds to get replacement. Fast shipping and no questions asked. Even put new one on myself. Wonderful.
Great price and fast shipping! It is extremely easy to apply the screen protector with all the instructions and the tools they add in the package.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members