Gadget Guard Reviews Summary
The company has garnered mixed feedback regarding its products and customer service. On the positive side, some customers appreciate the effectiveness of the screen protectors and the helpfulness of customer support when addressing claims. However, significant concerns arise over product durability, with many users reporting frequent cracking and issues with the warranty process. Complaints about shipping costs for replacements and perceived inadequacies in customer service are prevalent, suggesting a need for improvement in these areas. Overall, while some customers express satisfaction, many feel let down by product performance and support, indicating room for enhancement in both quality and service.
This summary is generated by AI, based on text from customer reviews
My guard cracked but saved my phone. Called and an immediately friendly person helped me with replacement. No problem or hassles. Great experience.
Just dont sit on a rock with it on your phone in your pocket screen may crack, but other than that I've had no problem with this product
Screen protector saved my phone screen which I thought for sure was cracked! It wasn't just the protector was cracked so thankful!
It was very easy to request replacement screen and receieved replacement quickly. There weren't any problems.
I think the shipping charge is too high for this light weight product. Should be more like Free or under $2 bucks. It also did not prevent my phone screen from cracking in several places. Now I need to replace that as well.
I dropped my phone facedown on the second week I had my new phone and the screen was saved. I just needed to replace the gadget guard cover because the corner was chipped.It saved in my new phone.
Shipped timely, it was a holiday weekend so took a cpl extra days but made the two day shipping even more worth it in a way. This is the second replacement I've gotten and am very happy to have the ability to replace these when they break. They work too! Unless your phone gets run over like mine did (lol)
Easy process to order the replacement screen. Fast shipping and great product. My protection screen was shattered but protected my phone %
Glass screen protectors are awesome! Registered mine, got my next one for only $5 which was just for shipping. Came in within the same week!
After I placed my order, I received my replacement in one week. I've always had great service with Gadgetguard since I purchased mine.
The gadgetguard screen saver has saved my phone more times than I really want to admit! I don't mind the low shipping cost compared to replacing the phone.
They keep cracking at the same place S9+
Yes warranty is great but who wants to spend $10 on shipping 4 times a month.
Need to fix the issue they k oz about it and phone stores also tell me they are not working
After a couple of months, the adhesive strips on the Gadgetguard for my Samsung S9 (side edges of the screen are curved) wouldn't stay in place. I followed the installation instructions with the replacement glass I requested, but it started to do the same thing almost immediately. With the GG glass in place, I pointed a hairdryer at the glass until the glass was warm, but not hot--about 20 seconds. So far the GG glass has remained in place.
I wanted to return my over priced gadget guard because it failed to protect my screen and I now have a cracked screen. I don't really want a "free" replacement but I guess I'll take it. Don't buy this product!
Was very happy with how easy it was to just go in and have it replaced once received the replacement. Which only took a few days.
I've now spent $80 in 10 months purchasing and replacing *free* screen protectors. The $10 shipping and handling is ridiculous.
I always buy their products. Love the warranty process, so easy to use! I have been using them for many years now.
I had a broken screen protector, called they sent out a replacement. I just had to pay for shipping and I received it withthin a few days. Pretty easy
Received it in fair amount of time, in good condition. Item was what I ordered, have yet to put it on my phone
Showed up quick and the process was easy to get it. However, really do not understand why something that weighs next to nothing costs $6 to ship.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members