Shipped on time and was packaged well to prevent damage. My first screen cover lasted me almost 2 years and I break phones like it's my job. Definitely recommend.
I will replace it very soon at the att store in the mall so they are responsible for its installation which they have seemingly not done correctly the last 2 times. I'll let you know...
Great screen protector & I love the idea of replacement screen protectors, but they take forever to ship out. It takes about two weeks from requesting a replacement.
This company is the best. They REALLY care about their customers. They have fast and complete service. They even check to make sure that you received your order.
We purchased a glass shield with both my husband and my phones... never have to worry about breaking our screen! And the life time warrant is no joke!
Product arrived quickly. I am Really impressed. Priced Right. I will order from this company again. Even though it came from the United States didn't take to long.
Thank you for the replacement since it is under warranty. I appreciate it. The shipping cost could have been less or quicker given the $6 charge and taking almost a full week to receive.
I'm on my third replacement in less than 3 months. They continuously "pop" off when the phone is dropped, even on carpet or soft flooring, then they crack. Expensive warranty at $9.99 in shipping.
Received my replacement in perfect condition and a gentleman at our local Sprint store removed the cracked screen cover and installed the new one. I am so happy I had an expert install this!
For the price, i would expect these screens to not crack so easily. Other than that, it at least protects my actual home screen. Just wish the screen protector didn't need replaced so often
Screen was broken on arrival. Did email company and they sent another one at no charge. I've had to order multiple screen replacements and never had an issue before. I would recommend gadget guard.
My overall Rating will be 10 for excellent job than. The call centre were very helpful and what ever I asked for was responded back to me. Thanks guys keep up the good job.
My wife and son drop their phones a lot and I cannot tell you how many times, for a tiny shipping fee, the gadget guard screen protector has saved our phones! Worth every penny!
This is my favorite screen protector. I can not stress enough how much it protects your phone. I crack screens easily, but gadget guard has always left my phone with out cracks or scratches.
Customer service was easy to talk too. Haven't really had to use it but gives me peace of mind. Phones are expensive and it's nice to know I can fix it easily if needed.
First screen broke after 5 months and my phone screen cracked too. I paid $10 in shipping for a "replacement" screen protector and they did NOT acknowledge the issue of my broken phone. Installed the replacement and a few days later my fell off a chair, WHILE IN A CASE, about 16 inches and the protector broke again. Emailed the company and was completely ignored. Going to AMAZON for a new screen protector, even junk from China is better than this company.
I had my first screen protector for about 2 years, finally cracked it and ordered a new one with my warranty claim. Came quick and is now on my phone without any issues.
It's a great product to have especially if you're accident prone and the delivery was right on time... I have nothing else to say so stop telling me to write more thank you
I have had to replace my gadget guard twice. I'm not usually hard on phones or cases but these seem to break fairly easily. On a better note, my phone isn't broken though!
Gadget guard saved the cell phone screen after a bad wreck. I would highly recommend. Great customer service and excellent response time for the replacement screen protector.
Overview
Gadget Guard has a rating of 3.2 stars from 1,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gadget Guard most frequently mention screen protector, customer service and great product. Gadget Guard ranks 6th among Gadgets sites.
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- North Salt Lake, UT, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We very sorry to hear about your phone screen and your second Guard breaking. We understand how frustrating it can be to have protection on your phone and your phone's screen break anyway. Having a screen protector is a very good idea, as the guard is designed to absorb impacts and scratches so that your phone screen doesn't. However, nothing can guarantee that your phone screen will not break with an impact (or at least we haven't developed it yet). If the impact is hard enough, or at the right angle, your screen protector and/or your phone screen, being glass, can break. That does not mean that the guard is faulty or defective. You are certainly better off with a screen protector versus without and this is the reason for our replacement warranty.
Our apologies if we did not fully address your concerns before. We want you to have a good experience with our products and our company. We would follow up with you directly, but are uncertain from this post which customer you are, so we encourage you to reach out to our Customer Support Team at Support@GadgetGuard.com. They strive to help you have a great experience. If you are still feeling "ignored", please direct your email to a supervisor or manager in the subject line, and we would be happy to review your circumstances and look for ways to improve your experience.