This is easy. I had used Zagg products before and their process was way longer than yours for receiving a warranty. No sending the broken glass back and that makes it simple.
Excellent Company to deal with. They stand behind their guarantee. They replaced my screen protector without any problems. The turn around time was great
Your service is fantastic thank you very much., I'm very hard on my poor phone, this for sure will probably be just a another test to how bad I brake the poor thing.
After waiting for my screen protector to finally show up, it was received damaged. I am hoping they will replace it without the ridiculous shipping cost.
Thank you for a great little safe guard for my phone! If I had not purchased this screen saver it would have cost me several new phones already. Love the replacement policy!
You have made a believer out of me, no-hassle ordering, fast shipping. I want to thank Gadget guard for all the help in selecting the perfect tempered glass
Last week my dropped screen down on a stone floor. And there was no damage to my phone. The Gadget Guard cracked some, but now I have free replacement installed. Great protection.
Received my gadget guard in perfect condition and easy to install. Keep up the good work! Thanks a bunch for selling a product that can be used by everyone.
They stand by the warranty. Simply go to the site, log in and submit your request. You do have to pay for shipping, but that is less expensive than buying a replacement.
Product was well-wrapped, instructions were complete, small cloths were included to ensure correct application, screen protector installed accurately without any dust particles underneath.
Gadget Guard saves me hundreds in broken screens having a six year old who loves to dance and record her videos and i cant miss those moments waiting for a replacement phone.
I've shattered quite a few of these screen guards and my screen on my phone is still unharmed. Very happy with the fact I chose this company. Thanks for being reliable.
Received my product, intact, in a reasonable amount of time and it works. (Now if only it could remedy the clumsiness that led to me dropping my phone repeatedly.) Thank you.
Bought gadget guard... 6 days later chipped and cracked (did not drop it) ordered replacement... Shipping charges were $15 Canadian! Fido store should have replaced no charge after only 6 days
My screen protector came quickly with excellent instructions and tools to apply it except for a credit card piece of cardboard to smooth it. The package was in good condition.
Ordered a warranty replacement, arrived fast and hassle free! Ordering online was easy and user friendly.
Recommend you register your purchased product so you can do the same if required.
I'm a believer in gadget guard. I won't own a cell phone without their screen saver on it. The warranty that covers your back is worth it's weight in GOLD!
This has been the best guard ever. Anytime it chips or cracks, I log on and get a free replacement. My screen is never the thing that cracks. As promised.
Excellent, fast customer service. They replaced my broken screen protector within a week. It was easy to complete the online claim form with my receipt information and they responded quickly.
I'm on my third screen protector and I've been very pleased with this product! Every time I've had a problem, Gadgetguard has lived up to its claims. Easy and convenient!
Answer: Yes. I just replaced mine, for free and free shipping too. The replacement arrived broken so I reached out to Gadget Guard and they sent ANOTHER replacement for the replacement completely for free with zero hassle. As long as you register your original purchased protector screen within the time frame allotted they will replace them for free. Definitely worth the initial investment. Their customer service has been really helpful and quick in my personal experience. I will continue to do business with them.
Answer: Hi John, We are sorry for the trouble you are having with registering your guard. We would love to help with that! Please send a picture of the purchase receipt to support@gadgetguard.com and our Customer Support Team would be happy to help get this taken care of for you. We look forward to hearing from you. Thank you, Gadget Guard
Answer: Hi Farhad! We are certainly happy to help! Due to the privacy afforded on this review site, we are unable to see your specific information. I am concerned if you have sent 3 emails and we have not responded! We strive to respond as quickly as possible, but never longer than 2 business days. Please make sure you are emailing us at support@gadgetguard.com. Our Customer Support Team will be happy to help! Thanks, Gadget Guard
Answer: Legit company, they honored the lifetime warranty and replaced my screen protector with a new one for no charge.
Gadget Guard has a rating of 3.2 stars from 1,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gadget Guard most frequently mention screen protector, customer service and great product. Gadget Guard ranks 6th among Gadgets sites.
We are very sorry to hear your replacement showed up broken! We are happy to get another one on the way. Please reach out to our amazing Customer Support Team at support@gadgetguard.com.