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Gadget Guard

How would you rate Gadget Guard?
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New Jersey
1 review
0 helpful votes
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Awesome Product
July 24, 2018

I use to not think about putting a protector screen on my cell phones until I broke my screen and couldn't afford to have it fixed. I bought a new phone and had a protector screen put on it and when I dropped the phone and the protector screen broke and not my phone I became a believer. GadgetGuard was super easy to work with and its so much easier to pay shipping charges of 10.00 instead of 50.00 or more.

Date of experience: July 24, 2018
Oregon
1 review
0 helpful votes
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Always had good luck
December 14, 2019

I sometimes drop my phone. The screen cover breaks. Gadgetgard replaces it for $10. I am on my 5th screen cover with 2 phones. (Only one replacement for the first phone, three replacements for the second phone.) Love them!

Date of experience: December 12, 2019
Colorado
1 review
0 helpful votes
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Works great
July 21, 2019

Keep these on my phone al the time, seems to protect well, have had my phone 2 years and the screen is still in great shape, and I attribute that directly to the screeen protector always being there. It is clear and has no screen distortion, no ddrag on the glass, can still play my games, highly recommend

Date of experience: July 19, 2019
New Jersey
1 review
0 helpful votes
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Had a problem putting it on
September 13, 2018

I like the product but my first one cracked and it was easy to replace but I followed the instructions and it has a lot of bubbles and the side isn't sticking I probably can't get another one. I will probably have get another screen protecttor

Date of experience: September 13, 2018
Illinois
1 review
0 helpful votes
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Got a replacement for first GadgetGuard that I paid $50 for when I got my Galaxy8... cracked within a week... got a replacement... cracked the next day. Cheap quality... will NOT get another replacement! AWFUL!

Date of experience: July 8, 2018
Colorado
1 review
0 helpful votes
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I received my replacement screen protector in a speedy manner. In took it to my cell phone store as they originally put the original one on my phone when it was new. While Iit was marked as being for the correct phone, it was a little too large for my screen. The store had the correct protector there and graciously offered to put the correct size on my phone and said they would take care of the rest. The replacement was then comleted
Everything turned out fine. Thank you US Cellular. Thank you Gadgetguard.

Date of experience: February 29, 2020
North Carolina
1 review
0 helpful votes
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I've been with US Cellular for a very long time and have always been pleased with the service. I always use the US Celluar located in Christiansburg, Va. Each and every time I stop in to upgrade or have questions I always talk with Tiffany. She is very knowledgeable, friendly and takes the time to answer all questions and goes over the techniques of your new phone. She is a extremely excellent sales associate. *****

Date of experience: April 1, 2019
Wyoming
1 review
0 helpful votes
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Great Service
October 1, 2018

I always appreciate the efficiency and timeliness of ordering my Gadget Guard replacement for my phones.
It arrived today Oct 1st, 2018.

Thanks!
Roseanne Gentry

Date of experience: October 1, 2018
Alabama
1 review
0 helpful votes
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Screen protector
September 9, 2020

The incorrect screen protector was sent even though I submitted the correct order. I sent a scanned copy of the correct model number as I had a print out from Verizon Wireless store located in Clinton, Illinois

Date of experience: September 9, 2020
Megan E. Gadget Guard Rep
over a year old

Hi Lana, we’re sorry to hear that you received the wrong replacement guard! This could be because of an incorrect registration. Our Customer Support Team will be happy to investigate this for you! Please reach out to them at support@gadgetguard.com.

Idaho
1 review
0 helpful votes
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Love my Gadetguard! Easy to order and received the replacement fast. It saved my iPhone screen! Will definitely keep it installed on my phone. Liked it so much- gifted the glass guards to both my son and daughter for their iPhones. Top of the line glass screens!

Date of experience: January 19, 2019
Canada
1 review
0 helpful votes
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Not what I wanted.
July 3, 2018

I received a product that was not what I needed replaced and what I got didn't even fit my phone. I am not very happy about this because I feel like I cannot return this item and that I may have to go back to the original store I purchased my phone to buy another $40 tempered glass screen protector.

Date of experience: July 3, 2018
California
1 review
0 helpful votes
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A good investment
June 30, 2018

We have replaced our screen covers several times, and when my son's screen broke, Gadgetguard sent us a check for $100 within a couple of weeks.
My phone got ran over by a car at 45mph, and my screen DID NOT break with the cover on it!

Date of experience: June 29, 2018
Minnesota
1 review
0 helpful votes
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Had nothing but issues with this product! Paid $8 for shipping, took a week to get it and came in a package that was not sufficient for "fragile" material and the product was SHATTERED. Will not recommend this product to anyone!

Date of experience: June 5, 2020
Megan E. Gadget Guard Rep
over a year old

Hi Brad, we’re sorry to hear that your guard arrived broken! Please note that we strive to keep our packaging as inexpensive as possible to keep our warranty costs low. That said, we we have a very low breakage rate and it is not much lower with more expensive packaging. Shipping glass will unfortunately always have a breakage rate. We monitor this very closely and work hard to make sure when they do break we correct it quickly. We will be happy to get this resolved for you! Please reach out to our Customer Support Team at support@gadgetguard.com so they can get this taken care for you!

Canada
1 review
0 helpful votes
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I had this screen protector on my iPhone and my familys iPhones because it was offered by our service provider. I was wondering as to why the sizes are inconsistent. My service provider had to change mine 3 times before I decided to stop because I didn't want them to have a lot of wasted products. I have the existing screen protector until now because I didn't want to have the hassle, but I'm still unsatisfied with mine; the outer edges are lifting.

Date of experience: January 28, 2019
Pennsylvania
1 review
0 helpful votes
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Not the best
September 20, 2021

I got the item and went and had professionals put it on and cure it. It was 3 days later that my phone slipped out of my hand and smashed everything including the LED. I need my phone because I am a counselor and do telehealth. What they don't tell you is you have to wait to get your phone fixed and somehow before that get another phone to take a pic of the broken screen. I did not have another phone for that My screen and led was 320$ that will not be covered.

Date of experience: September 20, 2021
Megan E. Gadget Guard Rep
over a year old

Hi Heather,

We are sorry to hear that your phone broke with the guard installed but happy to know that you did purchase the guard with the Guardplus warranty so you can file a claim for reimbursement of some of the repair costs! We were able to look up your requests with our Claims Department and see that you are currently working with them to get your claim processed. We look forward to providing you with a better experience!

Thanks from your friends at Gadget Guard

Colorado
1 review
0 helpful votes
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After a little leg work of proof of purchase of TechTonic, which is a terrific product, btw... no stores locally actually "refill" the product. GadgetGuard offers refills with proof of purchase, however, a whopping $8.99 for shipping 2oz of cleaner makes the refill not-so-free. Gotcha. Won't refill again.

Date of experience: March 17, 2021
North Carolina
1 review
0 helpful votes
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Warrant service
August 18, 2018

When we purchased our new iPhoneX's, we also purchased a BlackIce+ for each one. About a month after we installed the screen protectors, my wife dropped hers onto a gravel parking lot, and sustained a "spiderweb" crack in the center of the protector. Within 3 days of submitting our claim, we received the replacement! Great service, guys!

Date of experience: August 17, 2018
Canada
1 review
0 helpful votes
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Package came quickly and was really well packaged and had great branding on the outside. Awesome experience! Came with everything I needed to replace my screen protector

Date of experience: August 17, 2018
Michigan
1 review
0 helpful votes
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I received my new screen protector on Wednesday, 8/8/18. The whole reason I had to buy a new replacement screen protector was because I never received the one I had ordered before this one, even though it said it had been delivered.
While once the shipping process started I recieved my order in a decetly timely manner, I always get a little frustrated with how long the processing time is. Also, I never received a shipment email, I just happened to check my account's order status to get tracking information.

With that said, I do appreciate that you stand by your replacement gaurantee, as I can be a clumsy person sometimes!

Date of experience: August 9, 2018
Florida
1 review
1 helpful vote
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Gadget guard is garbage
October 27, 2021

Gadget guard was highly recommended by a store representative in our local verizon truly I and the woman who sold me regrets selling it to me. I purchased a moto razr and gadget guard was applied to the front screen and the inside screen which according to gadget guard is called the primary and is the only covered for reimbursement if it's the primary screen that's cracked, the packaging does not say that anywhere on it and why wouldn't it be covered if it's a different screen? That's absoulte nonsense and the reimbursement is complete and utter bull$#*!. I am not happy and will do everything in my power to detour any future purchases from your company!

Date of experience: October 27, 2021

Overview

Gadget Guard has a rating of 3.2 stars from 1,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gadget Guard most frequently mention screen protector, customer service and great product. Gadget Guard ranks 6th among Gadgets sites.

service
43
value
44
shipping
40
returns
31
quality
41
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