business logo of Gadget Guard

Gadget Guard

How would you rate Gadget Guard?
grey star
grey star
grey star
grey star
grey star
Katie W.
Montana
1 review
0 helpful votes
Follow Katie W.
Unfollow Katie W.
Send Message
Share Review
Report Review

I've had this screen protection on my phone for nearly a year. I rarely drop my phone, but the one time I did, the screen protector did its job! It was full of cracks, but not a scratch on my phone! It was still under warranty and the company replaced it free of charge.

Date of experience: January 20, 2020
Virginia
1 review
0 helpful votes
Follow Doug H.
Unfollow Doug H.
Send Message
Share Review
Report Review

After buying a new iPhone Xs, I also bought a Gadgetguard to protect it. Only two weeks afterwards, I dropped the phone against a shelf -- and the guard cracked... but the phone screen did not. I filed a replacement claim, and only a few days later, it arrived. Thanks, Gadgetguard!

Date of experience: January 29, 2019
Georgia
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Send Message
Share Review
Report Review

Gadget Guard offers a great product and a guarantee that truly is simple and dependable. My wife and I often share our phones with an 8 and 3 year old. The phones take a beating. The Gadget Guard screen saver does just that saves our expensive phones screens!

Date of experience: July 17, 2018
Arizona
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Send Message
Share Review
Report Review

I do have a constructive criticism; and request a response. My wife & I have Samsung Galaxy S9+ phones. We have replaced the screen protectors on both devices. We have had to visit the ATT Store where we purchased the phones for assistance. It is extremely difficult to get the protector to adhere to the screen because the screen has a curved glass. As a result, air bubbles are present. The techs at the stores are aware of the problem and have tried different techniques to achieve limited success. Have you worked with the manufacturer to explore/fix the problem?

Date of experience: July 29, 2019
Vermont
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Send Message
Share Review
Report Review

Guarantee Honored
October 12, 2018

Gadgetguard's lifetime guarantee on my Apple iPhone tempered glass screen protector was well worth it. When the protector cracked (and saved my screen), all it took was going to the website and requesting a replacement screen protector and one was mailed to me immediately. I am very impressed with Gadgetguard's service.

Date of experience: October 12, 2018
Arkansas
1 review
0 helpful votes
Follow Tabatha B.
Unfollow Tabatha B.
Send Message
Share Review
Report Review

Frequent Replacement
October 11, 2018

I work in an industrial environment and I have a Samsung Galaxy S8 Active, so it doesnt necessarily need a screen protector, but I like to be able to replace the protector when it gets scratched rather than scratch my phone screen. HOWEVER, with a single drop on carpeted floors the screen protector cracks. I continue to use it until the glass starts flaking off then order a new one, so I am not ordering one monthly but I do end up ordering one every 3 months because they crack very easily. Plus with this last one, the bubbles under the screen won't go away; its like the adhesive isn't as strong as it used to be... These screen protectors work but they are definitely average and not durable or long lasting.

Date of experience: October 11, 2018
Canada
1 review
1 helpful vote
Follow Ron J.
Unfollow Ron J.
Send Message
Share Review
Report Review

I was a bit surprised that my original cracked in just a few months. There was no problem ordering a replacement under warranty. However, the "shipping" cost me $10US. Better than the original price at Fido.

Date of experience: April 26, 2019
Ohio
1 review
0 helpful votes
Follow Frank P.
Unfollow Frank P.
Send Message
Share Review
Report Review

Great product and support
February 21, 2019

My gadget guard came with my Verizon purchase of my iPhone. I was told it was a lifetime guarantee. I promptly ran my new phone through the washer and got a new one under the Apple warranty ($80 bucks for my stupidity). I applied for the new guard and after filling out the online form and forking over $5 shipping and handling (back a few years) got my new one. About 6 months ago, I dropped my phone again and thought my screen was totally shattered but turns out the guard did what it was suppose to and my screen was unscathed. Got the new guard for $6 S&H. I dropped my phone a couple of weeks ago, and again it looks like it protected it. I haven't done the replacement yet and there may or may not be a slight chip on the edge of the screen. The guard shattered but not the screen. $6 and another new guard and I'm be good to go. No hassles but I do let the Verizon employees apply the new screen as I feel it will probably look better.

Date of experience: February 20, 2019
Oklahoma
1 review
0 helpful votes
Follow Teryn G.
Unfollow Teryn G.
Send Message
Share Review
Report Review

Gadgetguard rocks!
July 1, 2018

I appreciate the lifetime warranty as I am hard on my phone and Gadgetguard screen protectors. I always receive my order in a timely manner, which is super important when it comes to protecting the screen on my phone.

Date of experience: July 1, 2018
Oregon
1 review
1 helpful vote
Follow Sara V.
Unfollow Sara V.
Send Message
Share Review
Report Review

Awesome!
June 12, 2019

Fast shipping, great product :) I have a tendency to drop my phone and have to replace my screen protector often. These are so handy and work great. A real life saver! I've never actually cracked my screen! Thank you!

Date of experience: June 12, 2019
Washington
1 review
0 helpful votes
Follow JK P.
Unfollow JK P.
Send Message
Share Review
Report Review

This is the best phone guard I have used. My current guard got a very small chip on the side and when I used my fingernail to see what it was my guard got a "rock chip" on the side. Forgot this had a life time warranty, requested a replacement and it arrived within a few days. Installed very easily with no issues. Yes I had to pay a shipping cost to get the replacement.

Date of experience: May 15, 2019
Michigan
1 review
0 helpful votes
Follow Cheryl d.
Unfollow Cheryl d.
Send Message
Share Review
Report Review

Replacement
March 8, 2020

I have had this product we placed about three times one time they weighed the feed the other two times I have to pay $9.95 it's a lifetime product but it's a lifetime of paying $9.95 and I've been going through this for a couple of years not fair product it's really not worth the $47 I paid for it if I can remember correctly but at least they are replacing it but they're steady making money not fair

Date of experience: March 8, 2020
Colorado
1 review
0 helpful votes
Follow Liz m.
Unfollow Liz m.
Send Message
Share Review
Report Review

I was a little frustrated that my protector got a stress crack within a few weeks if getting it, but replacement was quick and easy. If the product fails within the first few months, shopping should be free on the replacement

Date of experience: July 9, 2018
Massachusetts
3 reviews
0 helpful votes
Follow Elden K.
Unfollow Elden K.
Send Message
Share Review
Report Review

Real screen saver!
May 24, 2020

I just replaced the Gadget Guard screen saver on my phone for second time in 2 years. It had several cracks and spiderweb cracks from impacts but the real screen was perfect! No indication of the multiple drops and dings I had clearly put it through. Real protection!

Date of experience: May 24, 2020
Georgia
1 review
0 helpful votes
Follow Reba J.
Unfollow Reba J.
Send Message
Share Review
Report Review

I recently requested a replacement and was sent the wrong size... used the chat feature with customer service and all was taken care of and had my replacement within days. Appreciate the effort to make sure I was taken care of quickly and efficiently. Would definitely recommend to anyone!

Date of experience: May 16, 2019
North Dakota
1 review
0 helpful votes
Follow Paul B.
Unfollow Paul B.
Send Message
Share Review
Report Review

Cracks easily
July 8, 2018

The gadget guard has been good in protecting my screen, it seems to chip and crack easily. I have had my replacement guard on for 3 days and noticed it has a small chip on the edge. Hopefully it won't start cracking down the screen.

Date of experience: July 8, 2018
California
1 review
0 helpful votes
Follow Faith A.
Unfollow Faith A.
Send Message
Share Review
Report Review

Satisfied
January 16, 2020

Thank you I am very satisfied with this whole process. My first screen hung on for quite awhile I've dropped my phone over 100 times the last time it finally broke and I wasn't surprised. I ordered a new screen the process was super easy I got it in no time. Very satisfied

Date of experience: January 15, 2020
Kentucky
1 review
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Send Message
Share Review
Report Review

This company delivers EXACTLY what they advertise. Free replacement arrived within 2 days of ordering... and even live chatted with a customer service member that answered some questions I had. A PERFECT experience!

Date of experience: June 26, 2018
Virginia
1 review
0 helpful votes
Follow Elizabeth T.
Unfollow Elizabeth T.
Send Message
Share Review
Report Review

I will trust no other brand. :) I have used gadgetguard for years. I used one other brand once and was sorry. It did not protect my phone at all. This is clear to read and glass! It will break instead of my phone which is what you want. Plastic ones are cheap and foggy.

Date of experience: July 27, 2018
Montana
1 review
0 helpful votes
Follow Jim S.
Unfollow Jim S.
Send Message
Share Review
Report Review

Not the best!
July 7, 2018

They are not designed good enough to stay on a phone when the phone is dropped. I have to order another one, one day after replacing, I dropped it and guess what, screen popped off and another one broke. I even have it in a otter box cover.

Date of experience: July 7, 2018

Overview

Gadget Guard has a rating of 3.2 stars from 1,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gadget Guard most frequently mention screen protector, customer service and great product. Gadget Guard ranks 6th among Gadgets sites.

service
43
value
44
shipping
40
returns
31
quality
41
This company does not typically respond to reviews