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Gadget Guard

How would you rate Gadget Guard?
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California
1 review
0 helpful votes
Follow Angela R.
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The replacement came through pretty fast (from ordering online to arriving at my place, took 3-4 days). Having already registered my product, I appreciated the easy online access to request a replacement.

Date of experience: July 13, 2018
North Carolina
1 review
0 helpful votes
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Really fast
April 18, 2019

My Gaurd came well packaged and within 5 days. This is my second replacement, not one time has my phone suffered any damage when dropped but the Gaurd didn't survive. I would've taken a picture but I threw Gaurd away.

Date of experience: April 16, 2019
Texas
1 review
0 helpful votes
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Great product
January 22, 2020

Love this product and so thankful the AT&T store representative suggested it when I bought my Iphone. I didn't think I needed one, but after dropping my phone accidentally in a restaurant I noticed the screen was cracked. I was sure it was my phone, but my kids said it was probably the screen protector (I am not technically savvy and they installed it in the store). I ordered a replacement, which was simple and only paid for shipping. I received it within a week and took it to AT&T to install again. So easy and worth the upfront cost--would have been so upset had it been my phone screen.

Date of experience: January 22, 2020
Kentucky
1 review
0 helpful votes
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Hope it sticks
March 1, 2020

Just received, still need to go to store to put on. Hopefully, it will last longer than a month for the price I paid. Yes, the replacement was free, but still had to pay the shipping and the trouble of going back to the store to put on as they suggested to me.

Date of experience: February 29, 2020
California
1 review
0 helpful votes
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Discouraged
December 5, 2018

A week after I bought the gadget guard the protector fell off I put it back on and rubbed the edges for glue to warm up enough to adhere. Then it started falling off again that's when I ordered the replacement hopefully it wont fall off again

Date of experience: December 5, 2018
Illinois
1 review
0 helpful votes
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Fast and easy
August 19, 2019

Got my replacement guard in about a week. I didn't keep my original box however I know which item I picked to be replaced and I'm pretty sure I got a different one. A more cheap one. Maybe that is what's supposed to happen? I don't know.

Date of experience: August 19, 2019
Kentucky
1 review
0 helpful votes
Follow Duane S.
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I purchased 2 screen protectors. One for my wife and one for me. Mine went on perfectly as advertised and still looks great. My wife's on the other hand didn't. Up near the camera it would not adhere and I couldn't figure out why. I had done everything exactly the same way on both. Still it works well enough for her.

Date of experience: April 5, 2021
Megan E. Gadget Guard Rep
over a year old

Hi Duane, we are sorry to hear about the trouble with installing your wife's guard! Our Customer Support Team would be happy to help. Could you please email them at Support@GadgetGuard.com? We look forward to hearing from you to provide an even better experience!

Florida
1 review
0 helpful votes
Follow Judy C.
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This is the first time I had to use the replacement deal and I am really thankful and impressed! And even more impressed that my new Samsung Note 8 is like new, even after the few drops. I just bought a pop-up to give me a grip on it!

Date of experience: July 3, 2018
Ohio
1 review
0 helpful votes
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Clutch!
May 14, 2019

This is my second time ordering a screen protector because I just keep dropping my phone. But I love it because the install is so easy & my phone now looks brand new again. Thanks so much for this company!

Date of experience: May 13, 2019
Illinois
1 review
0 helpful votes
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You sent me my screen protector in good time, and it does work, but it is probably a centimeter or so smaller than the last one you sent me. I am going with it for now because I am due for a new phone soon and I am also going on vacation in the next few days, so I won't be around for a replacement that is the correct size as my previous protectors.

Date of experience: June 21, 2018
Utah
1 review
0 helpful votes
Follow M l.
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This company is great! Very prompt response to my claim. As it turned out, I didn't need to file a claim as I inly needed to replace the screen protector. And they sent an email with step by step instructions. Worth the price!

Date of experience: May 2, 2019
Wisconsin
1 review
0 helpful votes
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Customer care was awesome
December 18, 2018

First let me start out by saying thank you. The company not only took care of my issue but they were also very polite, very quick to respond, and concerned of my issue and helping taking care of it. Thank You Gadgetguard..

Date of experience: December 18, 2018
Florida
1 review
0 helpful votes
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Wrong install tool
May 27, 2020

The tool has pegs that do not match up with the holes in the guard. Rendering it unless. I had to eye up the guard so this took several attempts to get straight. This caused air bubbles I could not work out

Date of experience: May 27, 2020
Megan E. Gadget Guard Rep
over a year old

Hi Michael, we’re sorry to hear that you received the wrong install tool and frustration this has caused! Our Customer Support Team will be happy to investigate this for you! Please reach out to them at support@gadgetguard.com so we can get this taken care of for you!

California
1 review
0 helpful votes
Follow Don P.
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I had dropped my iphone and it chipped two of the sides, but my Gadget guard saved me. I requested a replacement and they shipped it back straight away. I went to AT&T store and they put it back on. No problems.

Date of experience: September 24, 2018
Oregon
1 review
0 helpful votes
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I have purchased Gadgetguard for my last three phones. Love their product. Bought my last one with the understanding that it was a lifetime guarantee. Now I find out that this is not the case and the guarantee is no longer 'lifetime.'

Date of experience: June 3, 2019
Connecticut
1 review
0 helpful votes
Follow Barbara H.
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I have never had to replace screen protectors in the past. They have always lasted as long as I have the phone. This is the second replacement protector I have had to order since May 2019. I don't drop my phone. I have it in a good protective case but some how it chips on the edge and then splits across the protector.

Date of experience: June 2, 2019
Florida
1 review
0 helpful votes
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Didnt take very long for replacement to show up. Quickly got it teplaced at Sprint store. Ordering warranty replacement was efficient and quick. I would recommend to friends and family. Awesome product.

Date of experience: July 2, 2018
Washington
1 review
0 helpful votes
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After a few months I had dropped my phone and ended up with a cracked screen protector. I requested a replacement and with in a few days it showed in the mail. Instead of installing the guard myself, I went to my AT&T and had them put it on. Works & looks great!

Date of experience: August 28, 2018
Connecticut
1 review
0 helpful votes
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I am impressed with the hassle free reordering process. I just wish there was an easier way to install the new glass. Some companies ship their glass in a plastic box that has a hinge and your phone on one side and glass on other and close. Then Shazam the glass lands on the phone precisely

Date of experience: August 24, 2019
Canada
1 review
0 helpful votes
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Screen protector took the brunt of several drops and only the protector was cracked! My replacement screen was delivered in under two weeks. Fast and speedy service and help,, not to mention great protection!

Date of experience: June 23, 2018

Overview

Gadget Guard has a rating of 3.2 stars from 1,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gadget Guard most frequently mention screen protector, customer service and great product. Gadget Guard ranks 6th among Gadgets sites.

service
43
value
44
shipping
40
returns
31
quality
41
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