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Gadget Guard

How would you rate Gadget Guard?
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Texas
1 review
0 helpful votes
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Thanks
July 20, 2018

Good and timely response and timely delivery and no questions asked and no need to give proof of broken screen even though I have not removed it from my phone before placing replacement order through the web site. Thanks

Date of experience: July 20, 2018
Illinois
1 review
0 helpful votes
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Great product
January 17, 2019

I've had smart phones for several years and I only trust gadget guard to protect my screen. The products are worth the money and I love that I can register my product and have the safety of a warranty if anything happens. Ive never had a bad experience trying to get a replacement when my protector cracks, and I've never had a shattered/cracked phone screen. Will definitely repurchase when I upgrade to a new phone.

Date of experience: January 17, 2019
Nebraska
1 review
0 helpful votes
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Prompt service
May 30, 2020

Great product! Dropped my phone on cement the day after I bought it! Thanks to my screen saver... no damage to phone! But the screen saver was broke in several places. Gadget Guard promptly sent me a new one to replace it!

Date of experience: May 30, 2020
Missouri
1 review
2 helpful votes
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Don't Buy
September 9, 2021

I have a s21 ultra and I thought gadget guard looked appealing for the warranty. But the screen is a cheap flimsy piece of garbage. I paid 60+ dollars to see nothing but bubbles and peeling on my 1200$ phone. I have had 3 or 4 replacements and had multiple try to install them and it always peels after the first week and there will be at least 1 bubble. Worst part is when I asked for a refund when I got the product because I thought it was a glass protector they told me it had been too long even though we had gone through 2 natural disasters so I couldn't get it sooner.

Date of experience: September 9, 2021
Arizona
1 review
0 helpful votes
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You sent wrong screen protector it says for the correct phone but saver is not right one I enclosed 3 photos one of package one of protector on phone as u can see doesn't fit, an 3rd photo is of old protector

Date of experience: April 10, 2019
Washington
1 review
0 helpful votes
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My boyfriend and I have been loyal Gadgetguard customers for a while now, me especially, because I'm constantly needing to replace my glass. I recently got a new phone, and with that, new glass, with a replacement warranty, which is super cool.

Date of experience: May 6, 2019
Pennsylvania
1 review
0 helpful votes
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Great service
July 22, 2018

I only wish we could order 2 replacements under 1 shipping charge. On vacation both my daughters and my screen protector cracked so I ordered replacements when I got home and had to do 2 separate orders and pay 2 S&H charged.

Date of experience: July 21, 2018
Minnesota
1 review
1 helpful vote
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Making a claim was easy!
February 4, 2019

Thank you for standing behind your product! It is great to have a product that you can know is going to protect the device it's on! I have had your product on other phones as well and never had a problem with them! First time I have ever had to make a claim! So thank you again for standing behind your product and keeping your word of replacing it for free!

Date of experience: February 3, 2019
California
2 reviews
0 helpful votes
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They break too easy. My son and I believe there is a defect where the pen is placed. The guard always starts the crack there and moves up. The sensitivity is less. But, I have a warranty and I will continue to use them. I dont know of any other that would be better.

Date of experience: June 30, 2018
Texas
1 review
0 helpful votes
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Peace of mind.
June 10, 2020

I'm so glad I purchased the warranty! It give me peace of mind, because I am really hard on my phone. I drop it all the time. This last time I thought I had damaged the screen for sure, but it was just the gadgetguard, which was replaced quickly.

Date of experience: June 10, 2020
Canada
1 review
0 helpful votes
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Wrong
October 4, 2019

I was sent the wrong screen protector. It's for an iPhone 6 not an XR. I under stand mistakes can be made, however the quality of the original was poor at best. Now $50+ later I have a cracked up screen protector and a wrong replacement sent to me.

Date of experience: October 4, 2019
Megan E. Gadget Guard Rep
over a year old

Hi Shane, we’re sorry to hear that you had a negative experience with your screen protector. If there’s anything we can do to help you please reach out to our Customer Support Team at support@gadgetguard.com, they will be happy to assist you!

Missouri
1 review
0 helpful votes
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15 minutes
February 17, 2020

I received my new screen protector on February 14th. I went to my Local Phone company. They put the new one on. After 15 minutes it had broken once again. Not real reliable in my book. Now what can I do?

Date of experience: February 17, 2020
Megan E. Gadget Guard Rep
over a year old

Hi Chrisopher, we’re sorry to hear that your screen protector broke but are happy to know that your screen is safe and sound! Thankfully we have our lifetime warranty program so you can get a replacement. If you need any assistance please reach out to our Customer Support Team at support@gadgetguard.com, they’ll be happy to help you out!

California
1 review
2 helpful votes
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Gadgetguard rocks
June 30, 2018

Love my screen protector and the lifetime warranty. This company delivers their promise that you file replacement and pay the shipping. They quickly send you a replacement screen. I am not skilled enough to put the screen on so I take my phone into my phone store. They kindly put it on for me. I wish I could do it myself.

Date of experience: June 30, 2018
Colorado
2 reviews
1 helpful vote
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The site was easy to navigate and I received the new screen protector quicker than I expected. I love the fact that when the screen protector gets scratched up it can be easily replaced with a small shipping fee.

Date of experience: June 28, 2018
Massachusetts
1 review
0 helpful votes
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Gadget Guard Black Ice Liquid Edition
August 19, 2021

I purchased this product at Verizon Wireless. They installed the screen protector for me since they said they have done it many times. Verizon reps mentioned it worked great to protect against drops. I purchased on July 6th, 2021. The phone screen cracked on August 15th. Since I didn't register my product I am out of the warranty. So much for being a good screen protector. My fault for not registering in time. Their fault for not protecting my phone.

Date of experience: August 19, 2021
Michigan
1 review
0 helpful votes
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I believe that these are worth the price and the warranty. I have had to have this guard replaced three times and am so thankful they are covered. As badly as these shatter - my phone has always been perfect.

Date of experience: January 17, 2020
Maine
1 review
0 helpful votes
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I am amazed at how many times they have replaced my Gadget Guard at $5.99 as I am real hard on my phone. I just wish they were a little tougher so they would last longer, it seems like I could replace it almost monthly and I have also ruined the phone screen at times.

Date of experience: August 11, 2018
New Jersey
1 review
0 helpful votes
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Gadget guard is my go to. Great customer service. By far better product then other brands. Very satisfied customer for several years now. They go on easier then other brands and no bubbles to smooth out

Date of experience: August 2, 2019
Canada
1 review
0 helpful votes
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Quick and easy!
June 23, 2018

Easy to order replacement and arrived quickly. Easy to replace. Love the warranty on these since they do tend to wear around the edges over time, but definitely do their job of protecting the actual screen!

Date of experience: June 21, 2018
South Dakota
1 review
0 helpful votes
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Great product
August 8, 2018

I have broken my 3rd screen saver all saved the screen and phone. Got the new one fast and now have them on my note pads as well. I would recommend this to anyone. Also unlike the plastic sheet protector this one does not get dull after a few months.

Date of experience: August 8, 2018

Overview

Gadget Guard has a rating of 3.2 stars from 1,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gadget Guard most frequently mention screen protector, customer service and great product. Gadget Guard ranks 6th among Gadgets sites.

service
43
value
44
shipping
40
returns
31
quality
41
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