business logo of Flagship One Inc

Flagship One IncReviews 4,090

4.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!


fs1inc.com
East Rockaway, NY, United States
How would you rate Flagship One Inc?
grey star
grey star
grey star
grey star
grey star

Flagship One Inc Reviews Summary

The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

19,183 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow JEREMY c.
Unfollow JEREMY c.
Send Message
Share Review
Report Review

2004 town and country
June 6, 2025

Very great service, and computer was spot on. Gave them the vin number and a week later got my product in Texas from New York. Installed new unit and turned the key and bam vehicle running great.

Date of experience: May 27, 2025
Hawaii
1 review
0 helpful votes
Follow Billy b.
Unfollow Billy b.
Send Message
Share Review
Report Review

Yay,,,,,,,,,,,,,,,,,,,,,,,,,,,,
June 5, 2025

Ben processed my order and expedited delivery. I received my order quickly and it works fine!...

Date of experience: May 26, 2025
California
1 review
0 helpful votes
Follow Alan P.
Unfollow Alan P.
Send Message
Share Review
Report Review

Great product, slow shippers
June 5, 2025

Flagship One was fast in service, the part works perfectly. Not the fault Flagship One, shipping to Canada took nearly three weeks with not much useful tracking information.

Date of experience: May 26, 2025
Illinois
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

$#*! yeah woohoo
June 5, 2025
Updated review

I had a bunch of issues with my 1999 Tahoe. I couldn't figure it out. The help you gave me was amazing. I ended up having a wiring problem from the manufacturer GM. Your brain helped me to understand what it was. I found it and fixed it. Thank you for your support. I'd love to send you my old brain but I don't know where to send it to

Date of experience: May 26, 2025

Pretty simple
March 20, 2025
Previous review

Pretty simple. I hate technology

Date of experience: March 10, 2025
Washington
1 review
0 helpful votes
Follow Geraldine H.
Unfollow Geraldine H.
Send Message
Share Review
Report Review

A wonderful company
June 5, 2025

I live in Alaska, so I was thinking my order was gonna be a while to wait, but it was here within a week. Very excited to get it sooner then later. I'm a very satisfied customer. My experience with this company was wonderful. Thanks you very much. Date i don't remember, sorry.

Date of experience: March 10, 2025
Maryland
1 review
0 helpful votes
Follow William M.
Unfollow William M.
Send Message
Share Review
Report Review

OEM Sensors
June 4, 2025
Updated review

I had to replace some of the sensors U originally replaced before the car began to run correctly. The car didn't run properly until I replaced non OEM sensors with proper matching OEM sensors. In my case they were the MAF sensors. A scanner for my phone helped a great deal.
Except for the sensor problem it was plug and play. I'm happy with the results.

Date of experience: April 29, 2025

Easy to navigate
April 15, 2025
Previous review

Easy to navigate

Date of experience: April 5, 2025
Wyoming
1 review
0 helpful votes
Follow larry w.
Unfollow larry w.
Send Message
Share Review
Report Review

Key programing
June 3, 2025

PCM works perfectly. Only drawback is cost to reprogram keys. Plugged in the PCM truck would not start because of anti lock system. But after reprogramming keys everything worked as promised. Would defined recommend Flagship one!

Date of experience: May 24, 2025
Canada
1 review
0 helpful votes
Follow Barry M.
Unfollow Barry M.
Send Message
Share Review
Report Review

Yaris computer
June 3, 2025

Very happy with the purchase, the whole experience has been great and I will use Flagship again.
I do have one question, it turns out my problem wasn't the computer, can it ve returned?

Date of experience: May 24, 2025
Canada
1 review
0 helpful votes
Follow Wayne L.
Unfollow Wayne L.
Send Message
Share Review
Report Review

Install didnt work
June 1, 2025

I took my vehicle to aa local locksmith and hooked up my new unit they followed instructions and wasn't able to program my keys. They then said they could possibly erase my keys then try again but said that if it didn't work i would have to get a tow truck. Now I'm driving around with the old ecm with the same problem if you have any information on this matter it would be appreciated thankyou

Date of experience: May 22, 2025
Texas
1 review
0 helpful votes
Follow Stephen A.
Unfollow Stephen A.
Send Message
Share Review
Report Review

Computer replacement
June 1, 2025

The item seems to work well. The only issue was the length of time it took to receive it. The jeep is running well and no further issues.

Date of experience: May 22, 2025
Virginia
1 review
0 helpful votes
Follow Ron F.
Unfollow Ron F.
Send Message
Share Review
Report Review

Great Customer Service
June 1, 2025

Alyssa was great about keeping me updated with the whole process of the building of the ECM.
She sent several emails to let me know what stage of the building and programming stages they were in as well when it was shipped. Great customer service.

Date of experience: May 22, 2025
Florida
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Send Message
Share Review
Report Review

Local garage baffled by several codes and gave up. I felt it was ecu, took a chance. After programing the fob it started an̈d runs great.

Date of experience: May 22, 2025
Sweden
1 review
0 helpful votes
Follow lasse b.
Unfollow lasse b.
Send Message
Share Review
Report Review

Excellent!
June 1, 2025

The refurbished PCM to my stranded 2010 Jeep JK Wrangler 3.8 Sahara European version worked like a charm, true plug and play with no further programming required. Many thanks to Flagship for bringing my Jeep back to life!

Date of experience: May 22, 2025
California
1 review
0 helpful votes
Follow Sarkis A.
Unfollow Sarkis A.
Send Message
Share Review
Report Review

Great Experience
May 31, 2025

Ordered a PCM online. Delivered on time and works as it should. Emails were sent with updates on status of the order. I'd recommend Flagship One Inc

Date of experience: April 4, 2025
Ohio
1 review
0 helpful votes
Follow Cory R.
Unfollow Cory R.
Send Message
Share Review
Report Review

Did not work
May 31, 2025

This product did not work at all I provided the right vin number and it didn't work I went the dealer and they said this was the problem it was to expensive to buy there so I turned to flagship and the product they sent me did not work.

Date of experience: May 21, 2025
Oklahoma
1 review
0 helpful votes
Follow RICKEY A.
Unfollow RICKEY A.
Send Message
Share Review
Report Review

Thought that we had not received it but when my loving wife got home from work she had it in her bronco lol. Have not got it put on yet. Will let ya no when I get it on.

Date of experience: May 21, 2025
Canada
1 review
0 helpful votes
Follow Robert V.
Unfollow Robert V.
Send Message
Share Review
Report Review

1997 dodge dakota PCM
May 31, 2025

Was easy to purchase online, good price, and fairly quick arrival. Easy install once i got it, everything seems to be working so far

Date of experience: May 21, 2025
Illinois
1 review
0 helpful votes
Follow Austin P.
Unfollow Austin P.
Send Message
Share Review
Report Review

Great service and company!
May 31, 2025

Should be a 5 star review and i feel bad leaving a four star. Great service, awesome commutation just wish there were other shipping options to speed up delivery.

Date of experience: May 21, 2025
South Carolina
2 reviews
0 helpful votes
Follow tony l.
Unfollow tony l.
Send Message
Share Review
Report Review

TOYOTA TUNDRA ECU
May 31, 2025
Updated review

EASY TO ORDER AND WORK AS THEY SAID. PLUG AND PLAY UNIT. WE WILL ORDER IF I NEED ONE AGAIN. NICE AND QUICK RESPONSES AND GREAT CUSTOMER SERVICE.

Date of experience: May 21, 2025

OPERATOR COULD NOT GET CORRECT ORDER
April 5, 2025
Previous review

OPERATOR COULD NOT GET CORRECT ORDER

Date of experience: March 26, 2025
Arizona
1 review
0 helpful votes
Follow Daniel D.
Unfollow Daniel D.
Send Message
Share Review
Report Review

Plug and Play Is the Way…
May 31, 2025
Updated review

After purchasing a salvaged truck and getting it running again the scan tool read 23 issues. It was clear enough several issues were in the old PCM and instrument cluster. After the PCM from Flagship One and instrument cluster 16 issues disappeared. And after two months the PCM is working like a champ!

Date of experience: May 21, 2025

Only ordered so far and it was easy
March 20, 2025
Previous review

Only ordered so far and it was easy.

Date of experience: March 10, 2025