Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
The computer is ready to plug in play and not issue with it thank you
You guys did great job clone my module! I will use you again if I need some work
Hello Ronald, we're thrilled to hear that you're satisfied with our service! Thank you for choosing us, and we look forward to assisting you again in the future.
Fixed my problem of starting the vehicle but didn't fix my Tcm problem
Hello Mary, we're glad we could resolve one issue for you. If you need further assistance with your TCM problem, please don't hesitate to contact us. Thank you for your feedback.
It takes to much to receive and when was receive the computer was not complete the programing, missing a/c, windows, rear camera, stop sensors.
Jeep Grand Cherokee is running Great! Engine runs smoothly.
Hi Michael, we're delighted to hear that your Jeep is running smoothly with our product! Thank you for choosing us and for your positive feedback.
The product showed up but took almost 2 weeks to receive bc they were "busy in the warehouse."
Very good job on replacing my old one works like new again.Will be sure to recommend again.
Hello Willie, we're glad to hear that your replacement part is working well! Thank you for recommending us and for choosing Flagship One.
Only complaint took a week longer to receive than told. Unit works as it should.
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Thank you for your order! If you have any questions or need assistance, feel free to contact us at admin@fs1inc.com. We're here to help.
Plug and play just like what it says! It has been working great since!
Hi Joseph, we're thrilled to hear that our product is working well for you! Thank you for choosing Flagship One.
Recieve part almost 1 month since purchased. The part worked great even though external apparence look not refurbished condition. I expected clean computer pins.
My item was delivered on time and it works well. I have no issues so far, thankfully.
Will definitely recommend
Hello Shannica, we're glad to hear that your item arrived on time and is working well! Thank you for recommending us and for choosing Flagship One.
Quick process to order, perfect fit and works better then original.
Shipping fee nominal and fast delivery.
Hello Brian, we're delighted to hear that your experience was smooth and satisfactory! Thank you for your recommendation and for choosing Flagship One.
Worked great. Great job and great prompt and friendly service. Thanks
Hello Vernon, we're pleased to hear that you're satisfied with our service and product! Thank you for your kind words and for choosing Flagship One.
Got the part I needed thanks! Exactly what I was looking for
Hi Javier, we're glad we had the part you needed! Thank you for choosing Flagship One.
I read the reviews of people having issues with the ECMs purchased, but not me. I got the unit plugged it in and off we went. No issues at all and would highly recommend vendor. A+
Hello Jason, we're thrilled to hear that our ECM worked seamlessly for you! Thank you for your recommendation and for choosing us.
I had a great experience. The staff were very responsive to my needs.
Hello Felix, we're delighted to hear that you had a great experience with us! Thank you for choosing Flagship One and for your kind words about our staff.
Quality was amazing and price was reasonable I fully recommend you guys to others
Hello William, we're thrilled to hear that you're satisfied with our product and pricing! Thank you for recommending us.
I installed the ECM and have been trying to get it to program to the key tried it multiple times and still not working. Now I'm just going to put the car in the shop and see what happens next
Answer: Scam company. They will take your money. You will be lucky to receive anything
Answer: They are the masters of "terminal hold" until you get frustrated and give up. I can't imagine how low you need to be to work for these scammers!
Answer: Their 2-7 shipping days is a total LIE. Their customer service are paid professional liars well. Will tell you anything to appease you true or not. I cancelled my order after 14 days and they couldn't tell me WHEN. Shop elsewhere, this company has huge problems.
Answer: Stay away! They charged my card and never sent my part!
Hello Elicio, we're delighted to hear that your experience was smooth and satisfactory! Thank you for your recommendation and for choosing Flagship One.