From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Site was easy to find. Filling out the information was quick and easy. Kept me noted and up to speed on when they were preparing the package. Went was sent out. As well checked InTo make sure I got it.
Ordered a new PCM for my 2008 Ford Explorer Sport Trac and was shipped timely and works great. No complaints here!
Thank you for your trust and for recognizing our efforts with a 5-star rating Todd!
I am very happy with Flagship great service! I will use them again.
Hello Randal, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.
The repair went smooth and I received my computer within a week. Truck started right up no problems
Your trust in our company is what keeps us motivated Austin – thank you for the 5-star rating!
Product was as described and customer service was very professional
Hi Roger, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.
Exact part and quick shipping. WK Jeep is well known for ECU problems and the dealer no longer carry this part.
Thank you for your trust and for recognizing our efforts with a 5-star rating Brian!
I ordered, got my part, and it worked. And it was way cheaper.
Hello Elijah, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.
It doesn't work well with my car, I need to change the PCM for another one. What I can do?
We are sorry to hear about the issues with the order you received and the frustration it has caused. We aim to provide the reliable products and regret that we didn't meet your expectations this time. Please reach out to us at admin@fs1inc.com so we can discuss your experience. We appreciate your feedback as it helps us improve. Thank you.
The product worked great but the he delivery service part was not good it took forever for me to receive my part
Ordered a new cpu.worked great. Came in on time. Will refer. Still have the old one.
Hello Lou, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.
Very satisfied, fast, and good quality. Always notify the customer about when they going to deliver. Good customer care.
Hi Jose, you're welcome! We're glad to have been able to assist you.
Hello Ed, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.
Purchased a computer for my 05 pt cruiser and gave the serial number and it arrived quickly and has been running great since installation definitely recommend
Thank you for your trust and for recognizing our efforts with a 5-star rating Brian!
Worked perfectly fixed the Problem we had and my customer was happy
Your satisfaction and trust are our top priorities – thank you for the glowing review Donald!
Shipping took longer than expected but my product was perfect
Your time in leaving us a positive review is greatly appreciated – thank you Latrease!
PCM was received in timely matter. It worked great!
Thank you for recognizing our efforts with a 5-star rating! We're thrilled that our service met your expectations. Please don't hesitate to reach out if you need anything else Harell.
I need computer for my Nissan Murano and they send my a new computer now my car work good
Thank so much
Thank you for your order! If you have any questions or need assistance, feel free to contact us at admin@fs1inc.com. We're here to help.
Product arrived in time and worked as was expected
Thank you so much Adam for the positive feedback and 5 star rating! Let us know if you have any questions.
Needed a 2000 Grand Cherokee 4.0l PCM. Found this website online and was impressed by the reviews and amount of parts they showed. Found my specific part number on the site, ordered it, and was updated every step of the process. Plug and play as promised, no issues after installing. Would recommend to anyone looking for plug and play control modules of almost any kind.
Hello James, we're glad you found our customer service helpful! Thank you for choosing Flagship One.
Took a little while to get to me but it everything went great
Your time in leaving us a positive review is greatly appreciated – thank you Zachary!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for recognizing our efforts with a 5-star rating! We're thrilled that our service met your expectations. Please don't hesitate to reach out if you need anything else Michael.