From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I received the correct ecm with the correct programming. Worked great!
And he doesn't do PCU for my 2000 Grand Marquis. I ordered it and received an email stating that I would have to have it matched to my keys because my car had a P.A.T system. This added information was very helpful upon installing the new computer
Hello Thomas, we're pleased to hear that our added information was helpful for your installation. Thank you for choosing Flagship One.
It was okay it fixed my car after I found the instructions
Hello Rebecca, we're glad to hear that our product helped fix your car. If you have any questions or need further assistance, please feel free to reach out to us. Thank you for choosing Flagship One.
I was able to order vehicle part. Got it delivered on time and it works great.
Good day Steven, we're delighted to hear that you received your part on time and that it works great. Thank you for choosing Flagship One.
Part showed up ready to go, I loved the instructions included about reprogramming the key because I wouldn't have known to do that otherwise.
Hi Brandon, we're glad to hear that our instructions were helpful for you. Thank you for choosing Flagship One.
You have brought my 1998 express van back to life the way it should have run,i have changed every component except the ecm until i found your website then i found u thanks so much
for your help
Good day Thomas! We're thrilled to hear that our company could bring your van back to life. Thank you for choosing us and for your kind words.
Great customer service! And the delivery was exactly as advertised.
Hello Rudy, we're delighted to hear that you had a great experience with our customer service. Thank you for choosing Flagship One.
Very easy to look up ECM and receive it in a timely manner. Very good communication about ECM from order to delivery
Good day Michelle, we're pleased to hear that you found our service efficient and communicative. Thank you for choosing Flagship One.
Grate company pleasure to do bussiness with plug and play make it so easier to complete the job
Hi Cesar, we're glad to hear that you had a pleasant experience with us. Thank you for choosing Flagship One.
From A to Z the service was exceptional. I was very happy with the experience.
Good day Mary, we're thrilled to hear that you had an exceptional experience with us. Thank you for choosing Flagship One.
It was fast and efficient! I ordered a PCM for my 2017 Jeep Wrangler. It was so easy to install too!
Hello Catherine, we're delighted to hear that you found our service fast and efficient. Thank you for choosing Flagship One.
Great customer service. I knew exactly what was happening and when the product would arrive.
Good day Jeff, we're pleased to hear that you were satisfied with our customer service. Thank you for choosing Flagship One.
Bad communication,slow was a 5-7 day turnaround turned into 9-10 day.
Sucked cost almost $200 more to have extra key made and programed to car that was not explained!
Good day, we would like to know more information on why we failed to meet your expectation. We are always here open to listen to our customer's feedback. Please reach out to us on admin@fs1inc.com so we can resolve this matter. Thank you for your cooperation.
Simple product description and easy online ordering. Product worked exactly as advertised. Thank you
Hello James, we're glad to hear that you found our product description clear and the ordering process easy. Thank you for choosing Flagship One.
Fast and easy to order from. Got the ecu within a week of purchase.
Good day Yupheng, we're pleased to hear that you received your ECU quickly. Thank you for choosing Flagship One.
Still working like a charm solved everything.not sure they did not want core then two months later emailed discount on future purchase if I return core
Easy to follow ordering directions.like the fact of getting exact vin number from vehical.
Very strait up and simple process to get the quality parI
Hi Matthew, we're glad to hear that you found our process straightforward. Thank you for choosing Flagship One.
Charged $85.00 on a returned item to reprogram. This is all I have got to say.
Item arrived as promised and work correctly. No further issues
Good day Dean, we're pleased to hear that you received your item as promised and it worked well. Thank you for choosing Flagship One.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Eric, we're pleased to hear that you received the correct ECM and that it worked well for you. Thank you for choosing Flagship One.