From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Vin in computer was incorrect but after locksmith made some changes the Ecm worked
I am impressed with how simple this was. I received regular updates on the progress of the order. I received an email with instructions about the key coding process and once it arrived I installed it and it worked without any problems. I will definitely use Flagship again if the need arises and I have been bragging to others about this service.
Excellent just a little slow on the programming. I would buy from flagship again.
Thank you so much Mark for trusting Flagship One Inc. Let us know if you have any questions.
Fast, accurate, will use again………………………………………….:::
Good day Brandon, we're thrilled to hear that our part saved you money and met your expectations. Thank you for choosing us and for your positive feedback.
Recieved item in about 10 days. I bought and never used it so cannot explain anything wasnt sure if i could return it so i just kept it
Hello Robert, we're sorry to hear that you didn't use the item. If you have any questions about returns or need assistance in the future, feel free to reach out to us. Thank you for choosing Flagship One.
Ordered a product and gave a picture of vin number and they still messed up
And gave me a product with wrong vin on it and it didn't work and now haven't heard a response about getting my money back or anything after contacting twice
From where I'm located and to have my part in a relatively short time. I was a little surprised and happy. The instructions were helpful too, was able to program my own keys. Thank you
Good day John, we're delighted to hear that you were pleasantly surprised by our service and that our instructions were helpful. Thank you for choosing Flagship One.
It is nice to be kept up to date throughout the process. It turned out that the issue that I was experiencing was not associated to a bad ECU after all but now I have a spare just in case. I have no problem with that as your price was very affordable.
Hello Brent, we're glad to hear that you appreciated our updates and that you're satisfied with our service. Thank you for choosing Flagship One and for your positive feedback.
Facile a installer et a programmer aucun bogue si j ai besoin d un autre je ferai appel a vos service.
Bonjour Louis, nous sommes ravis d'apprendre que notre produit correspondait à vos attentes. Merci d'avoir choisi Flagship One et pour votre commentaire positif.
The agent was very friendly. Prompt and experienced.
Hello Lillie, we're pleased to hear that you had a positive interaction with our agent. Thank you for choosing Flagship One.
Always Great 👍 they good at there craft and quick shipping!
Thank you for your order! If you have any questions or need assistance, feel free to contact us at admin@fs1inc.com. We're here to help.
I am very satisfied I got few ecm from Flagg ship there is no problem programming
Hello Inderjit, we're thrilled to hear that you're satisfied with our service and products. Thank you for choosing Flagship One.
Fast and reliable. Unfortunately my issue was not the pcm but your company let me return it with a small fee and refunded my money. Thank you for your promptness. Will recommend your company
Good day Randall, we're glad to hear that you were satisfied with our return process and that you'll recommend us. Thank you for choosing Flagship One and for your positive feedback.
Once I received the part number from the dealership it was easy to find the part. In addition, contact was made with staff to ensure I was ordering the correct part. Without locating this website, I probably would not be driving my car now, because the dealership was looking for a new part and I had waited two months already.
Hello Diane, we're delighted to hear that our service helped you get your car back on the road. Thank you for choosing Flagship One and for sharing your positive experience.
Great experience. PCM works as expected. Would recommend to Flagship to others.
Good day Benjamin, we're thrilled to hear that you had a great experience with us and that our PCM met your expectations. Thank you for choosing Flagship One and for your recommendation.
Correct item came just as described in a timely manner
Hello Paul, we're pleased to hear that you received the correct item on time. Thank you for choosing Flagship One.
Representative was very knowledgeable And very helpful in getting this service done. I would definitely use your services again and recommend you to others. I also have 2 computer modules that you can have for reconditioning that can add to your inventory for future customers instead of throwing them in the trash. Please let me know what I need to do to get them to you. Thanks again for your services.
Hi Byron, we're delighted to hear that you had a positive experience with our representative. Thank you for choosing Flagship One and for your recommendation.
I ordered an electronic control module for my 2006 Chrysler PT Cruiser. It was advertised as plug and play. I installed it myself. My car runs great. I drove my car from Illinois to Texas in November and it ran great. I am so happy to have my car back on the road and running so well. I had a great experience with Flagship One!
Hello Robert, we're thrilled to hear that our product helped get your car back on the road. Thank you for choosing Flagship One and for sharing your positive experience.
This company offers a very competitive price. I am hoping this ecm will get my car back on the road!
Econ was bad and after multiple messages left and no one responded we wrote your company off as a bad deal.
We are truly sorry to hear about your disappointing experience with us. We aim to provide excellent service, and it sounds like we fell short during your last order. We appreciate your feedback and will certainly address these issues to improve. Thank you for letting us know.
I received the correct ecm with the correct programming. Worked great!
Hello Eric, we're pleased to hear that you received the correct ECM and that it worked well for you. Thank you for choosing Flagship One.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Darryl, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.