From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fast delivery great instructions to install the part will be using again.
Hello James, we're pleased to hear that you're satisfied with our service and product! Thank you for your kind words and for choosing Flagship One.
Awesome,the customer service is very helpful and friendly
Good day Alex, we're glad we could earn your trust! Thank you for giving us a chance and for sharing your positive experience.
It was easy to place my order, it worth the waiting the people that help me out they were professional and very nice people thank you very much and God Bless you all.
Hello Mario, we're thrilled to hear that you had a smooth purchasing experience and that our team member provided excellent service! Thank you for choosing Flagship One and for your kind words about Shamia M.
The delivery was pretty fast and the ECU worked great. Thank you
We want to express our gratitude for your recent purchase Rex! If there's anything you need help with, just let us know.
Easy to order what I want.
But item did take over an extra week to receive, though you did keep me updated on various delays.
I neede a compter for my e350 ford van. Ford dealer told me about flagship one. I called them. Best decision i could had made. I ordered the computer for my van. It was program and delivered in about a week. They know what they are doing. Thanks for a job well done.
Your trust in our company is what keeps us motivated Humberto – thank you for the 5-star rating!
Got it quick and was a piece of cake to install. It was plug and go just like it has said
Thank you so much Kenneth for the positive feedback and 5 star rating! Let us know if you have any questions.
At the beginning i was kinda scare because i don't really trust online companies but i ended up loving this company it's very trustful and responsible and great prices i got what i asked for.
Thank you for trusting Flagship One Inc! Looking forward to serve you again!
I did receive the ECM I ordered for our Corolla. Unfortunately I can't say if it worked or not. It didn't end up being the problem so we never used it.
Perfect! No problems at all worked like a dream will buy again
Your time in leaving us a positive review is greatly appreciated – thank you Andrew!
It came a couple days late but it was plug and play and works great
Hi Allan, we sincerely appreciate your 5-star rating! It's fantastic to hear how pleased you were with our service. If you have any questions, feel free to get in touch with us.
Came packaged above and beyond. Very satisfied with product
Hello Jaylin, we're thrilled to hear that you're satisfied with our service! Thank you for choosing us, and we look forward to assisting you again in the future.
It took a while to ship but part worked and we are grateful. Thank you!
Thank you for recognizing our efforts with a 5-star rating! We're thrilled that our service met your expectations. Please don't hesitate to reach out if you need anything else Monica.
Website was easy to navigate and made ordering the correct part simple. Communication during the whole process was excellent.
Hello Larry, we're pleased to hear that our product met your expectations! Thank you for choosing Flagship One.
The product itself worked flawlessly, just it took over a month to be delivered.
Ordered a computer for my Taurus paid Bob ridings Ford to program the key and didn't work they put their computer in and it worked just fine so basically you charged me $240 for a piece of crap that didn't work would not recommend buying these
We are sorry to hear about the issues with the order you received and the frustration it has caused. We aim to provide the reliable products and regret that we didn't meet your expectations this time. Please reach out to us at admin@fs1inc.com so we can discuss your experience. We appreciate your feedback as it helps us improve. Thank you.
Perfect arrived at the right time I recommend super attentive
Your trust in our company is what keeps us motivated Anderson – thank you for the 5-star rating!
At no time was i concerned about receiving my order because constant updates were sent………I even knew when the module was being programmed ( that's what I call efficiency)
Thank you for your trust and for recognizing our efforts with a 5-star rating Roseevelt!
All worked well was just plug and play. And I would buy again.
Thank you so much Kenneth for the positive feedback and 5 star rating! Let us know if you have any questions.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your trust and for recognizing our efforts with a 5-star rating Brian!