From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It worked very well. Quick shipping. Accurate description
Great experience. Ordered the part had it in less than a week
Hello Ron, we're pleased to hear that you had a great experience with us. Thank you for choosing Flagship One.
It Was Just What I Needed, Truck Is Running Fine. Thank You So Much. I Am One Happy Owner.
2L3A-12A650-AUB | 2002 Ford Truck F-Series 5.4L ECM Engine Computer PCM ECU Programmed & Updated | MPC-204
Hello Joseph, we're delighted to hear that our product met your needs and that you're a happy owner. Thank you for choosing Flagship One.
Fast turn around. Everyone very customer oriented. Great experience! Product was just like a factory new one
Good day Daniel, we're thrilled to hear that you had a great experience with us and that our product met your expectations. Thank you for choosing Flagship One.
Worked as it should. Plugged it in, programed the keys and it fired right up. For being custom programmed for the truck already was nice and it came in a respectable amount of time
I need to return the product due to my car not starting when installed
In recent months I have used this company for ECM's needs and they have been very good.a little slow but excellent product
Hello Frank, we're glad to hear that you've been satisfied with our products. Thank you for choosing Flagship One.
I KEYED IT IN LIGHT WENT OUT, IT CRANKED BUT NO FIRE.I disconnected it let stand overnight, reconnected and wouldn't crank, been real busy but still need to fix it. Any further help is greatly appreciated thanks( sorry about the caps)
Everything with the part was excellent and everything worked properly, I found out my IDM wasn't what was causing my issue but I'll leave the flagship one in and keep my original as a spare
Greetings Shawn, we're pleased to hear that you're satisfied with the quality of our remanufactured part. Thank you for choosing Flagship One.
Order a preprogrammed Dodge Grand caravan PCm module to replace one that has failed. I supplied the VIN and received a working replacement. I believe it took a week or two but I had that time frame built into my schedule so it was all good.
Hello, we're glad to hear that your replacement PCM worked well for your Dodge Grand Caravan. Thank you for choosing Flagship One.
Prompt, accurate service, and part number by VIN. Appreciated.
Greetings Robert, we're pleased to hear that you appreciated our prompt and accurate service. Thank you for choosing Flagship One.
I received the order on time and as advertised. Functioned as promised.
Hello Carl, we're glad to hear that your order arrived on time and met your expectations. Thank you for choosing Flagship One.
Received my order it took about 10-11 days. Installed the part started the Jeep and ran as it should.
Thanks FS1
Hello David, we're glad to hear that your Jeep is running smoothly with our ECM. Thank you for choosing Flagship One.
The computer works fine. The car had to relearn everything, took its time.
So far so good, thought I was going to have a problem with it but turns out nothing so far and I hope it stays that way
I received it in a week and car is running now only thing that i was able to git working is the remote un lock function. Had a key guy try but failed but still cost me 192 dollars.
Hello William, we're glad to hear that you received your order promptly and that your car is running well. Thank you for choosing Flagship One.
Thr shipping process took longer than they quoted, but it worked perfectly and I didn't have to pay a programmer. The price for the part here was cheaper than what I was bring quoted just for the programming at my local mechanic shop.
Got the new ECM and it was an exact looking drop in replacement. I did have to have my keys get relearned (takes about 40 mins but I was able to do it at home) so I could start it. I also had to reset the oil change light. All that remains is a check engine light for a crankshaft position relearn error P0315, but I need to take it somewhere to get that relearned (my OBD2 device can't trigger the process). These are pretty basic things, and overall I'm very happy. I don't think FS1 could do anything for them.
Hello Joel, we're delighted to hear that you're very happy with your new ECM. Thank you for choosing Flagship One.
Didn't have any issues came with no damage, took almost a week just for it to be shipped
I installed it and it made no difference in the engine at all. Having said that probably wasn't product fault just bad advice from a mechanic
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brian, we're delighted to hear that our product worked well for you. Thank you for choosing Flagship One.