From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Really appreciated the updates, made me feel more comfortable as I waited. The part came well packed. Everything worked just as it was supposed to. Thank you for saving my truck.
The service from Flagship in meeting my purchase for a PCM was outstanding. Very knowledgeable. Followed up to make sure I had all the tech information that I would need.
Got my pcm way earlier than projected delivery date, pre programmed to my vin. Also received email with key relearn instructions for my cadillac which, to my relief, all worked perfectly. Would definitely recommend to anyone in this situation as they came through for me.
Ordered a pre programed PCM for my 2005 Dodge Dakota 4.2. I received it within two weeks and it worked perfectly as it was a plug and play. Fixed all my issues I had with the truck. Highly recommend Flagship. Customer service was outstanding and very knowledgeable. Did not have to pay anyone to install or reprogram.
My mechanic said I needed a new computer. I went to the dealer and it was expensive. I looked online and found Flagship one. They sent me one and the instructions on how to reprogram it. They also sent me a tracking number. I am very pleased with them. I highly recommend them.
Found my part at an awesome price. It was delivered fast with no express delivery fees. And they even emailed me some additional information on what to do after I had the part installed.
I ordered my PCM on a Sunday, lunch time, and I received the new unit on the following Wednesday! This is my second order, much faster than the first. I went through the instructions provided to complete the install and it works very well! Thanks for the quick processing! It eliminated the extra down time I was expecting.
I've read a lot of bad comments and remarks about this company. I ordered my product. Anytime I called for status update no problem. Arrived on time. Complete plug and play. Car runs like new
J'ai reçu ma commande à la 7e journée ouvrable. A cause des conditions météorologiques, j'ai reçu un avis du transporteur que cela pouvait $#*!er mais on m'avait aviser que la livraison serait entre 2 et 7 jours.
Pour l'instant, très satisfaite de la pièce commandé, mon VR va bien. Merci d'exister! Celà m'a coûté quand même cher car la livraison était de 150.00 US et les frais douaniers de 103.00 CA.
Excellent all the way through. Great customer service and quick shipping.
Wonderful surprise for my wife. She loved it! Vet well detailed and arrived with no problems.
Everything went well, it took a bit longer to receive than I was originally told but the product worked as expected with no issues.
Very professional service with follow-up, representatives were very knowledgeable and helpful 👍
Works as it should. Got it and put it in myself and then called a locksmith to do a parameter reset and my car has been running like new after adding my tune back on it.
Never got a receipt never knew when my product was coming had to call to find out very disappointed will never order a part from you again
Easy, fast and saved me so much money instead of buying a Toyota part
The process of programming the unit takes a few days but im on my 3 unit for different vehicles in a 5 year span never an issue with any of the units!
The product they sent simply work with plug and play out of the box. No complaints here.
Fantastic experience over all great customer service and i would highly recommend this service in the future.
Flagship One was very easy to work with. Shipped out our PCM/ECM/ECU for repair. It was returned in a very timely manner. Thank you very much.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members