FreeTaxUSA

I tried turbotax last year and they wind up taking almost all my refund by charging more than my refund. It took 3 months to get my refund from irs through turbotax which I give 0 + stars, Bad Place. I tried Freetaxusa this year and it didn't cost me a dime and they helped me get a awesome refund back without any lies or hassles unlike turbotax who says that my stimulus check will be on my card ( Never showed up on the card). So yeah Freetaxusa is the only way to go. THANK YOU FREETAXUSA.

These people entered in a fake bank account and stole my 2019 taxes, stimulus and is stealing my 2021 stimulus. Do not use the dumb $#*! thieves im about to get the federal government involved asap

Just like many others my taxes were rejected so my taxes could not be completed on time. Now I have to pay a real CPA to fix what ever is going on and they are giving me the run around A rejection means they did not do their job, this should trigger and auto refund. I will be contacting my Bank and I already contacted the BBB. I thought it was a simple mistake on their end but I am believing what others are posting this company is a scam. If I receive my refund I will update this. UPDATED: I did receive a full refund.

This has been the most upsetting situation. I e-filed my taxes with FreeTaxUSA, received a confirmation email stating that the tax and amended tax was accepted. Both was charged on my debit card but neither got to the IRS. I have a brain injured husband that I've been taking care of for 17 years and I always have to mail in an injured spouse claim after filing taxes electronically, which I did this year. The IRS received the injured spouse claim I mailed in but never received my 2019 taxes which where electronically filed, so when my husband would have received the stimulus check he didn't, it went to child support because the injured spouse form could not be considered because they didn't received the 1040 form which I e-filed thru you all. I am very upset and disgusted. We are still trying to fix this issue and I am sick. You all have cost my home a financial hardship. DISAPPOINTMENT IS NOT EVEN THE WORD FOR WHAT I AM FEELING!

FreeTaxUsa for 2022 was almost seamless. After putting up with all the BS from turbo tax year after year this company was a big relief. Try it... I swear you'll agree.

OMG. I've been reading through some of the one-star reviews and they all seem to be written by people who should not be doing their own taxes.

I have a pretty complicated return with a rental property, investments, my wife's unemployment during COVID, credits for energy-saving upgrades, Health Insurance purchased through the Exchange with Premium Assistance, etc. I have always used TurboTax Premium in the past and taxes took me many hours to do.

This year I stumbled across an ad for FreeTaxUSA and it said I could do my taxes and efile for free even if I had rental property and other complex issues. I decided to give it a try. First, it allowed me to import my TurboTax file from last year, which sped up the process. It took me less than a third of the time to do my taxes compared to TurboTax. Yes, you have to pay $12.95 to complete and efile your state return, but TurboTax charges more than double that just to efile your state return. I've always chosen to print out and mail the state return instead. So $12.99 is a bargain. And the version of TurboTax that I was forced to buy because we own a rental property was $70. FreeTaxUSA is free.

I will be using this service from now on.

After spending about 6 hours entering data and trying to fix mistakes on TurboTax Premier (loyal TurboTax customer for over 10 years), with absolutely NO HELPFUL assistance from the telephone support I had to wake up at 7 a.m. to speak to, and paying $165 for a Federal and State return with errors that could not be fixed, I gave up. The good news is I went on FreeTaxUSA and did the whole thing easy peasy in about 2 hours. Free for Federal, $15 for State, free for Property Tax Refund (completes but does not file) and even a $7 dollar Deluxe add-on that provides in person support and Audit support if needed. So surprised to see this so poorly rated on this site.

I have used FreeTaxUSA for 5-6 years maybe a bit longer with no problems other than the one time I forgot to add some information. One thing that makes me a little upset not with FreeTaxUSA but some of the people that give FreeTaxUSA a bad review. Please, people, take on the responsibility of your own mistakes and stop blaming FreeTaxUSA. The software they have works just fine and have used it for many years and intend to keep using it.

Tax person got Covid, went to a second person and those taxes would have sent me to jail. Decide to do them myself, yeah like 13hours. In between the IRS website and FreeTax customer service, I was able to muster through. I also learned alot. I do respect Tax people, because its cumbersome detailed work. If a person has stocks, you also have the option of "summarizing (totaling 1099-B)" so you don't have to list each and every stock since there's no import as of yet. Overall, I was pleased with site and the expediency of their knowledgable, detailed customer service. Will be using them next year. Because the tax people ala-cart you on the forms, you save quite a few bucks. I needed Sch- C, D, 1,8949 and State. 14.99, can't beat that, easily would have cost me 450.00. I won!

Hey listen, I never wanted to use an online tax service because I generally get my taxes done for free by the military. But on the day before tax day deadline, they weren't taking anymore clients. I was then faced with using one of tax sharks... won't put any names here, but you know them all so well, and you know their commercials on Tv and radio. A friend recommended me to FREETAXUSA.COM. One of those sharks gave me an over the phone estimation of $300 - $500. Now, going back to FREETAXUSA.COM, remember, I filed on tax day deadline, my federal refund was deposited exactly one week later, one of my two state refunds will be deposited tonight, only 9 days after filing. This is what I call great service. It only cost me $23.31 because I had two state returns to file, otherwise, it would have been half of that price for one state. Federal returns are free. So, if you live in one of those income tax free states, then this is a great service to use. Their online software is very user friendly. Don't be discouraged by the negative reviews posted here, this is my first experience using this service and a very positive one. They get a 5-star rating from me.

CHEERS!

Sam (Newport News, VA)

I used FreeTaxUSA for the first time this year, after using Turbo Tax for years. I was super impressed, & will never go back to Turbo Tax. Turbo Tax has all the bells & whistles & is very cool, pulling in my W2 from ADP so I didn't worry about typing in the info myself. BUT, FreetaxUSA is very easy to understand, & is constantly checking you, so you can double check your answers. It's SO much cheaper than Turbo Tax & lets you print out a nice looking version for yourself. My Taxes are fairly straightforward, but I'm always a little nervous doing them myself. I really felt good about using FreeTax USA. I am their new BIGGEST FAN!

This site is not updated. Other sites allow job related expense deductios for health workers this site do not. Stay away i don't know if they sell information. I paid 14.99 each for two states, federal deluxeversion is $6.99. They send email on 20th my tax was rejected for sill reasons the stae will only get paid on 24th. Now Iam late and they suggest I send manual return!

I have been using FreeTaxUSA for 7 years. Always have been happy with their service. Until 2017 -- now I cannot pay the $23 for the services (filing 2 state returns).
I get
"Authorization was declined. Please verify your payment information or use a different credit card or bank account."
Error, even though the info is correct. I try a different card. Same result.
My girlfriend is doing her taxes, and hit the same issue. Tried several of her credit and debit cards, no luck. The only option is to have the fee deducted from tax return, FOR EXTRA $20 going to their pocket. Are they serious?!
No thank you, going to file with a different provider instead.
Utter frustration.

EDIT: I contacted the FreeTaxUSA folks through their "Support" section and got a fast response, even though it was weekend. It turns out the payment was failing because I was trying to pay from outside the US (traveling in Europe at the moment). The decline would not have been so surprising and frustrating if the error message was actually saying the reason "You cannot submit payment from this country", preferably at the beginning of the process. Once I figured out that this was indeed the problem, I was able to submit the payment -- if you are in this situation you want to spoof your geolocation, e.g. by using something like tor-browser, or ask someone in the US to submit the payment for you.
Changing to 4 stars, as the only issue really is misleading error message.