FreelancerReviews 19,928

I log to freelance a few years back... The offered me free pro membership a few time and I always accepted it but I never did any project. Last 3 months I was doing contest every day 2 or 3... And they offered free pro membership (1 month) that I accepted. But this time they didn't get me back to normal account after 30 days as they always did. Instead they renew my pro membership without me knowing and now I am minus 29.95 dollars.
I did like 40 contest and 80% are fake

If the guy/woman tells your that you will be writing SEO articles, with a 500-word count, 5 times a day, with a time limit of 1 to 2 hours, for $10-$15 this is a f****** scam! This is the most rampant writing scam in Freelancer and all other websites. There are also those who will ask you to write Minibus Hire article websites and run away with your work and you will not get paid a cent for it. Be aware and these scams all over the freelance websites.

You have more chance to find people who know less than you than real professional.
I have use different free lancer but last was a real scam. Just hurt website down to 60% and do not stop it even after my request. The worst is that they do not even answer dispute.
*******@freelancer.com
Senior Account Manager keep silence on dispute... keep going to destroy the site until he can pick up money even when you ask them to stop their acticitiy.

Freelancer is terrible. I don't generally write negative reviews. I'm not a complainer. But I have to write this one about freelancer.com.

I created a post and paid to upgrade for the recruiter program. I got nothing that was advertised. My "recruiter" simply pointed out freelancers that signed up for the job. None of them matched my requirements so I asked them to find freelancers that did. They continued to just point out freelancers that already showed interest in the job posting. Why pay for a recruiter if they they don't recruit anyone new?

I stopped using the service after 1 hour and tried to get a refund. There is no customer service. You need to submit a ticket. There is no phone support. They take weeks to respond to the ticket and ended up just saying I can't get a refund. The funny thing is that it was my "recruiter" who responded to the ticket.

I tried very hard to contact someone else or get some kind of service but could not. They just make you wait it out for weeks and figure you will give up eventually... which I did. I can't waste any more time.

But I hope freelancer fails. And I'm sure they will. They do not offer a good product and there is no customer service.

I've been using Upwork.com for years and it is so much better. Better freelancer talent, easier to use, and great customer service.

There is no reason to even try freelancer.com and they'll disappear in a few years anyway.

John

I had my credit card get double charge for a single project. However, it was not reflected in my freelancer transaction. When contact customer service they denied it and asked me go check with bank. Only when i show them my credit card statement they said will get finance to verify it. So please do not use them if you don want to lose your money. If you already use, just delete your account details who knows they charge you again in future without you aware of it.

I had successfully veridied my identity and obtained my money back, then went to withdraw money I had made and again they wanted me to verify my identity again. I had problems trying to hold my phone, the number on paper they wanted plus my id, all at once. This took 3 weeks for them to accept all of the hours of pics I sent to them. Then right b4 they approved me, they created a fake project for $600 that I was aware and accepted which stole the $55. I had earned. Then they closed out that project due to it being against their terms of posting said project. They STOLE MY MONEY I WORKED FOR ON A VALID PROJECT!

I posted a project get it done by really good team of professional.
Then come the "freelancer" so called "Know Your Customer" policy and there absurd list of requirement.
I am a professional that want to work with profesional, and the website have absurd policies avoiding people to work together.

This site is pure fraud. After taking my payment, they tried to make me think it did not go through so I would hit the pay button again. Then they post it all when you are finished. I was double billed but fortunately I use AMEX for all new sites and they got the money back in two days. The editor who did the actual work never got paid even though the original payment remained. Freelancer took the money and left the poor girl who did the work, stranded. They also kept trying to get into my bank account in various ways. I wrote the local police in Australia for whatever that was worth. I suggest you always use AMEX with new sites that are unknown.

Freelancer purports itself as a programming for hire site. The way they get you is to (in ways that in the United States would be FELONIES), are NUMEROUS. From taking money without asking you and not refunding it if you HIRE OR GET-HIRED (experienced both) to making a plan look like it is monthly but then charge you FOR THE ENTIRE YEAR... and NEVER Refund your money no matter how Much you threaten to report them. THEY ARE LOCATED IN AUSTRALIA, which means they don't have to Follow more than the most BASIC laws of international trade. STAY AWAY. FRAUDULENT ON SO MANY LEVELS it should be illegal GLOBALLY.

If you use a credit card here, they take something like a dollar without your consent, stating that it is to verify whether the credit card belongs to you. You're supposed to wait a month or how long it takes you to see this secret amount they've taken registered in your statement and report that to them in order to have that deposited back to you. That's a cheap scam because most people wouldn't bother. But, how much are they earning by doing this? Further, if you earned some amount here and get awarded another project, they take the project fee of the new order from your existing balance. Good luck decoding the transactions pageIve only done two jobs + another job offered here and its already a mess with 13 entries. Id be out as soon as I get my money out.

CAREFUL with freelancer.com. They just lost my $5000 account because owe of $9.95!
Chat support didnt accept my stand that I never signed on membership.

My review is for the company, not the graphic artist I chose for my project. The bid price was $117, $119.99 with Paypal fee. I created one "milestone", which is a payment that is made, but withheld from the artist until the customer is satisfied and "releases" the project. I happened to check Paypal and found that I had been billed twice- and opened up a dispute for the second charge. I asked the artist why I had been billed twice- he stated that I had created a "second milestone" (I did not)- and he cancelled the second one. However, Freelancer never refunded the second charge, so it is still in dispute. Meanwhile, my Freelancer acct is suspended (because I opened a dispute), and I cannot release the project, which means my artist does not get paid and I cannot leave a review for the nice job he did. VERY thankful I used Paypal, so I can get the extra charge refunded. Totally unfair to the artist. And don't get conned into the extra $29 fee for special help, not worth it. I would have used the artist for additional projects, but won't go back to Freelancer again. NO customer service.