Overview
Freelancer has a rating of 4.7 stars from 19,039 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.
Kayla B. Helped me through various steps professionally addressing every possible and potential barrier and fast. Thank you Kayla!
Thank you Jade for the quick and professional answers and help to me. People like Jade is support's jewelery!
I requiered assistance with profile verification and Katie R. Assisted me with efficiency and in a very reasonable time.
Yes. Macall explained the notes regarding the program blue Verified badge really well.
I will take this program soon.
I am a newbie but the guidance is fantastic, very precise and thorough. I will contact again and more
I am fairly new to this website and am already considering never using it again. I have used the website a few times with success but have twice had problems with the freelancers I have hired off the website. This last one though just did it for me. I need some SEO work done on my website. Instead of opening a project for bidding, I looked around for a freelancers by checking their feedback. I finally decided on one and contacted them ( seoleader1). According to their feedback, everyone raves about how they got good work done and how easy it was to work with this freelancer. He accepted the project right away after agreeing on the terms. He then told me that I need to release a milestone (pay him) before he even starts the job because everybody else that he as worked for had always done it. I was hesitant but finally said fine and went ahead and did it. Little did I know that as soon as you release a milestone, the project is marked as completed. I was concerned but he reassured me that I can trust him to get the work done and his feedback is proof. He then asked me to leave him feedback, that after a project is completed, I only have 5 days to leave feedback, that if we left good feedback for each other, we both would benefit with good reviews on our accounts. That is when i really started getting concerned and said absolutely no way I would leave feedback. I asked when he would be done and he said it would take 3wks. Just before 3wks was up, I contacted the guy to ask how my project was going and he told me that everything was ok and on schedule. A few days after the three week deadline, I contacted him again, he didn't respond for a couple days until after I threatened to contact freelancer. To cut it short. I contacted freelancer to try and get a resolution and all they told me was that its my fault that I released the milestone and there was nothing they could do. Even with evidence that this guy is a scam. Not sure what I will do to get my refund, I guess I am out $80. Be aware of this freelancer if you use that freelancer.com ( seoleader1). Total scam.
A very greteful experience he/she totally helped me out of the situation, in the least time i was helped
Kayla B. Assisted me with a prompt and timely response to my queries. Thank you Kayla and Freelancer team.
Great Experience with Macall. He was told me all of the things about the program neatly. Thanks to Macall.
Kayla B. Helped me quickly and was very professional. My questions were well understood and related issues resolved quickly.
Very quick, nice and smart! Love her! Kayla B. Is the best ever! She was replying very quick and answer/did what I asked her to do. +5 stars for her!
Experience was good. Salena's support was great. She guided me and helped me to not choose a scam project.
After exhaustively working for the site and delivering the project work on time my payment was detained and illegally and fraudulently snapped out from my balance. This excused with a baseless and misplaced suspicious activity accusation. This infamous dishonest act defamed my person as well as usurped my income infringing on my rights to receive the contributions of my work efforts.
As the excuse they responded, you run the risk that they make you take the fall with the loss if they have a problem with their client payers and by not assuming their responsability dishonestly usurping and looting the money from your balance account.
Here I attach my message communicated to the platform support.
Hi, I want to ask for my 50$ back which I fairly received as contribution for my work in the site. This amound was unfairly and incomprehensively extracted from my balance account on 11 Jun 2018 at 04:57. As user and worker of the platform I want to remark that I fairly earned this money with the sweat of my brow and that I don't accept being bereft of my right to withdraw this salary for external issues or excuses which I don't acknowledge and refute being related to my person. As I don't recognize and admit not being part in any way of any suspicious activity, I claim in my defense my compensation for my fairly and legal work realized for this payment.
Thank you for your attention and hope we can solve very soon this conflict, for the reputation of the site and for me being able to recover trust on the site and therefore being able to work again or consider the platform as a transparent and trustworthy place for taking part in.
Kayla B. Was very helpful and to the point in our discussions. She solved the matter quickly and effectively
The supporter was very helpfull and know what he was talking about, and could help me within short time.
Hi,
Thank you for the quick response and payment guidelines.
Much appreciated.
Jesica was fast, kind, and efficient to answer my questions and after exposing my situation she solved it accordingly.
- Visit Website
- Pyrmont, New South Wales, Australia
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Morris, I can imagine how you've felt when you have not gotten any word from the freelancer you've hired; and I'd probably feel the same way as you did. My name is Marcus, I'm from Freelancer.com and I'm here to assist you. Send me an email to marcusc@freelancer.com along with your username and project ID so that I can conduct a thorough review of what has happened with your transaction with seoleader1. Thank you and I really hope to hear from you soon.