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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,039 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,105
value
962
shipping
658
returns
744
quality
969
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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Egypt
1 review
0 helpful votes
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Professional attitude and communication,
January 31, 2023

Professional attitude and communication, I liked the way Rusell handle the issue and wish a good luck for him.

Date of experience: January 31, 2023
India
1 review
0 helpful votes
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Nice intraction
April 27, 2022

It was nice talking to the representative and I addressed all the questions which were asked during the intraction.

Date of experience: April 27, 2022
GB
1 review
1 helpful vote
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Fantastic service!
April 25, 2018

Kayla B helped me with my issue and was very pleasant, polite and extremely helpful. Above and beyond service

Date of experience: April 24, 2018
Singapore
1 review
0 helpful votes
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Managed to resovle my payment issues
June 17, 2019

Frieda was knowledgable and able to answer all my questions, and help me resolves payment issues. Appreciate his/her help.

Date of experience: June 17, 2019
Kenya
1 review
0 helpful votes
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Awesome - very helpful
January 22, 2020

It was nice getting the needed help from Rhian C., very helpful, and understanding, and also, very swift. Thanks.

Date of experience: January 21, 2020
Hong Kong
1 review
0 helpful votes
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I asked several assistance at past and in every time, I got really very large helpe.
Thanks very much!

Date of experience: September 12, 2022
New York
1 review
0 helpful votes
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Timely, thorough, and knowledgable.
August 18, 2021

Quick response by knowledgable reps who stayed with the issue to the end. Excellent follow up and follow through.

Date of experience: August 18, 2021
Turkey
1 review
0 helpful votes
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Chelsea
November 20, 2022

Today I have got the freelancer verified badget.
Chelsea has helped me for it.
Thanks for Chelsea 's help.

Date of experience: November 20, 2022
Egypt
1 review
0 helpful votes
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Perfect
July 25, 2022

Rox Was really fast and helpful and he helped me through everything real quick and understood what i want

Date of experience: July 25, 2022
Morocco
1 review
0 helpful votes
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GReat experience with help team
August 1, 2022

After I explained to Guinevere M my situation
He helped me immediately to get my money back
Really appreciat this. Great service

Date of experience: August 1, 2022
Bangladesh
1 review
0 helpful votes
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Good to work with freelancing.com
December 6, 2018

Thank you so much. I am really happy to work with you and I will be always alart about the rules and regulations.

Date of experience: December 5, 2018
Romania
1 review
0 helpful votes
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Chat Review
August 1, 2018

Kayla B. Was a super person and she understood which is my issue, and she helped me to resolve it. Thanks a lot!

Date of experience: August 1, 2018
Romania
1 review
0 helpful votes
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Thank you Frieda S
August 8, 2018

It was a great experience overall, helpful and solved my problem. Fieda S. Was great and I really appreciate her help. Thank you!

Date of experience: August 7, 2018
1 review
0 helpful votes
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Freelancer issues
December 30, 2018

Kayla. B was very patient and helpful with my issue in regards to working with my freelancer, I very much appreciated her assistance.

Date of experience: December 30, 2018
Switzerland
1 review
0 helpful votes
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Annulation de prix
July 6, 2022

Rox to process my request in seconds!
A perfect example of service!
A big thank you Rox for your speed and your solutions!

Date of experience: July 6, 2022
El Salvador
1 review
0 helpful votes
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Chat Support
November 7, 2019

Thank you so much for all your help Eura! Thank you for taking the time to explain everything and being patient with me.

Date of experience: November 5, 2019
Maine
1 review
0 helpful votes
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SCAM!
September 19, 2013

SCAM! They will wait for the 1st chance to take your money out of your account in any way they can. STAY AWAY!

Date of experience: September 19, 2013
Jielyn L. Freelancer Rep
over a year old

Hello Cheryl, this is Marcus from Freelancer.com. I regret to hear that you had billing issues. Send me an email to marcusc@freelancer.com and I'll look at your account to review what has happened. I hope to hear from you.

Bangladesh
1 review
0 helpful votes
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Good Service.
June 22, 2023

I was contact with one support member name Charis Y. (Freelancer Support) & i am happy to chat with this person. Very Helpful.

Date of experience: May 12, 2022
India
1 review
0 helpful votes
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Support team is good
September 4, 2017

Online chat facility of freelancer is quite frustrating but email facility from support team is quite helpful. They ensure to esolve your case.

Date of experience: September 4, 2017
Pakistan
1 review
1 helpful vote
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Good Job
April 28, 2017

Welldone! Nice Job you have done. You are a hardworker and honest person. Good Worker and best communicator.We will contact you again.

Thanks

Date of experience: April 25, 2017