Freelancer

I was contact with one support member name Charis Y. (Freelancer Support) & i am happy to chat with this person. Very Helpful.

Hello,

I've been working as a freelancer since 2011, and the first website I've used was VWorker (that was bought by Freelancer). VWorker was like 1000 times better. They would take care of their users by holding the money until the job was done, and if the freelancer delivered, and the employer was happy, the money was released.
But with Freelancer, that's another story. You don't have any kind of security that you will get paid for your job. I did a small project for 100$. Freelacer withdraw from my balance 25$, because I've accepted the project. I did the job, deliver it, but the employer did not paid me. In fact he just ignored me. I've tried to talk with someone from Freelancer, because I don't think it was normal for me to pay the acceptance fee, for a project I was not paid for. But nothing!

So bottom line is that I've PAID 254 do work for free!
Also, they have a habbit of withdrawing money from your paypal balance, and if you don't have money in your paypal balance, they will charge your credit card that is linked to your paypal accout, so you might want to cancel your Preapproved payments to Freelancer from your paypal account.

Later Edit: here is the username of the employer that scamed me: FoxScully

Dear Freelancer.com

I am writing to express my sincere gratitude for your prompt attention and resolution regarding the unauthorized transaction on my account.

I am extremely appreciative of the swift action taken by your team to investigate the matter and process the refund. Your efficiency and professionalism have truly impressed me, reaffirming the trust and confidence I have placed in your business.

The timely reversal of the unauthorized transaction demonstrates your commitment to customer satisfaction and highlights your dedication to providing exceptional service. I am genuinely grateful for your responsiveness and willingness to rectify the situation promptly.

I would also like to commend your team for their excellent communication throughout the process. The courtesy and understanding displayed by your representatives were truly commendable and greatly contributed to resolving the matter smoothly.

I am pleased to acknowledge that the refund has been processed successfully, and I have received the credited amount in my account. Your prompt action in addressing this issue has not only resolved the matter but has also strengthened my trust and loyalty towards your establishment.

Please accept my heartfelt thanks for the efficient and satisfactory resolution of this unfortunate incident. I truly appreciate your commitment to customer care and your dedication to maintaining a positive customer experience.

As a satisfied customer, I would like to take this opportunity to leave a positive review of my experience with your business. Your professionalism, responsiveness, and commitment to resolving issues swiftly have earned my trust and loyalty. I am confident that my positive feedback will contribute to the continued success of your establishment.

Once again, thank you for your exceptional service and for turning a challenging situation into a positive customer experience. I look forward to continuing my association with your business in the future.

With sincere appreciation,

Fakhar Saleem

Hi,

I was working on a project at freelancer.com, i was awarded a project by an employer, i before accepting the project saw the employer's profile and each and everything on his account was verified not a single thing was not left unverified on his account, so what next i accepted the project after he created full milestone on the site, amount was $200, so i worked for 7 days on the project everything moved smoothly and then the employer closed the project and released the money to me. I withdrew the money from my account to bank account. I got my money in my hand. The problem started after 7 days after withdrawing the amount, when i logged in my account i was surprised to see my account as limited, wrote atleast 10 mails to support, three mail where replied with lame and stupid replies like we understand your problem etc etc, after that verification team asked docs for verification i gave and got verified for 4 days this verification continued, then today when i logged in and saw another surprise, my funds showed -$180 ( $20 was project fee that i was refunded, total project was of $200), on seeing dashboard i see that project got deleted, how does that matter if a completed project is deleted? How can a person with sense and brain charge money for the project that was deleted after it was completed and whose payment was completed. I am a serious and professional programmer, cannot accept this foolishness. If you people look at my problem it is a total scam website, even if the project is deleted for some problem in employer then freelancer.com should bear the charges because i accepted the project from a 100% verified employer, guys do not waste on this scam website, i faced many other issues on this website that i did not mention here, so i will say that freelancer will have to bear all the charges of any mistake of employer or site administrator.