business logo of Freelancer

Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,044 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,105
value
962
shipping
658
returns
744
quality
969
This company responds to reviews on average within 3 days
How would you rate Freelancer?
grey star
grey star
grey star
grey star
grey star
India
1 review
0 helpful votes
Follow chaturbhuj p.
Unfollow chaturbhuj p.
Send Message
Share Review
Report Review

His help was really very help full for me
August 18, 2018

His help was really very help full for me. Hope by his help I can get my dream up. I will thanks him again and agian.

Date of experience: August 16, 2018
GB
1 review
0 helpful votes
Follow Adilah N.
Unfollow Adilah N.
Send Message
Share Review
Report Review

Great
September 19, 2019

Lyndon S is a greate support person and he helped me to sort out the problem he make all things clear to me to better understand

Date of experience: September 18, 2019
India
1 review
0 helpful votes
Follow Ajit B.
Unfollow Ajit B.
Send Message
Share Review
Report Review

She was very nice to my query
March 18, 2018

Kyla was very nice to my question and did mail the employer on behalf of me about the issue.

I hope the employer will pay me

Date of experience: March 16, 2018
Turkey
1 review
0 helpful votes
Follow tugrul y.
Unfollow tugrul y.
Send Message
Share Review
Report Review

Helpfull
September 24, 2018

He was very helpfull and even my english not enough he understand what i am saying and help me for my refund deposit thanks for him

Date of experience: September 23, 2018
Canada
1 review
0 helpful votes
Follow Chandan G.
Unfollow Chandan G.
Send Message
Share Review
Report Review

Great Customer Support
March 23, 2022

I got instant solution for the issue. I was not able to upload images and communicate with the designer i have hired for my creative job.

Date of experience: March 23, 2022
India
1 review
0 helpful votes
Follow Gajendra E.
Unfollow Gajendra E.
Send Message
Share Review
Report Review

Chelsia's Review
February 22, 2022

Hi, It was nice talking to Chelisa, She is very kind and soft spoken person to understand concerns and assist in best possible manner.

Date of experience: February 22, 2022
Brazil
1 review
0 helpful votes
Follow Luciano Z.
Unfollow Luciano Z.
Send Message
Share Review
Report Review

Very attentions and objetive!
September 12, 2018

My verification bank got error an she help me good! And send me a links so resolve the problem, Só quit the girl. Tkss alot

Date of experience: September 11, 2018
Ghana
1 review
0 helpful votes
Follow Oluwasanmi F.
Unfollow Oluwasanmi F.
Send Message
Share Review
Report Review

Prompt and professional
March 31, 2019

Had an issue with my freelancer account, I reached out on their support site and Josie G handled my issue Josie G. Was polite and professional.

Date of experience: March 29, 2019
Pakistan
1 review
0 helpful votes
Follow MuhammadMubashir X.
Unfollow MuhammadMubashir X.
Send Message
Share Review
Report Review

Great help
May 7, 2019

He understand what i was asking and guided me and helped me to inform employer that i have make ready PGP key for their internal audit

Date of experience: May 5, 2019
RU
1 review
2 helpful votes
Follow Maria P.
Unfollow Maria P.
Send Message
Share Review
Report Review

Chat for help
July 16, 2018

Thanks for Erwin C.
I appritiate it that I could have get immidiate help reffering to current business with my project. I was given tips.

Date of experience: July 15, 2018
TW
1 review
0 helpful votes
Follow Kwin O.
Unfollow Kwin O.
Send Message
Share Review
Report Review

Quick response
November 4, 2018

At first I thought I was chatting with a bot lol (Base on some of my experiences) kudos to quick and prompt action on my concern.

Date of experience: November 1, 2018
BA
1 review
0 helpful votes
Follow Boris O.
Unfollow Boris O.
Send Message
Share Review
Report Review

Helpful live chat
December 11, 2018

I was pleased with the livechat functionality, was given an agent fairly quickly (Charlotte), and given proper feedback.

Date of experience: December 11, 2018
Pakistan
1 review
0 helpful votes
Follow Muhammad K.
Unfollow Muhammad K.
Send Message
Share Review
Report Review

Good
April 2, 2018

Great highly recommend it thanks
They helped me when i thought it wont be possible
Highly recomend them

Date of experience: April 1, 2018
Australia
1 review
0 helpful votes
Follow Kazi A.
Unfollow Kazi A.
Send Message
Share Review
Report Review

Project issue
February 15, 2018

Kayla is outstanding, she deserve best from this company. She promptly solved my issue, Her understanding is brilliant.

Date of experience: February 15, 2018
California
1 review
0 helpful votes
Follow Dylan S.
Unfollow Dylan S.
Send Message
Share Review
Report Review

Great customer service
August 28, 2017

Great customer service and help. The customer service team really helped alot to resolve all of my issues.

Date of experience: August 28, 2017
Lebanon
1 review
1 helpful vote
Follow Joe E.
Unfollow Joe E.
Send Message
Share Review
Report Review

Payment Verification
March 7, 2019

Excellent feedback, Kaie was very helpful and managed to assist without any delay and direct to the point

Date of experience: March 7, 2019
GB
1 review
0 helpful votes
Follow Debbie C.
Unfollow Debbie C.
Send Message
Share Review
Report Review

Refund Requested
January 30, 2018

Kayla was very helpful on online chat and made an instant refund when I accidently made an overpayment

Date of experience: January 29, 2018
Morocco
1 review
0 helpful votes
Follow Imane C.
Unfollow Imane C.
Send Message
Share Review
Report Review

Good experience
November 28, 2022

Maine was very helpful, and efficient, she helped me in no time, good communication and compréhension, very satisfied

Date of experience: November 28, 2022
Australia
1 review
0 helpful votes
Follow salem W.
Unfollow salem W.
Send Message
Share Review
Report Review

Fix issues,,, great services
April 11, 2019

It is really hight quality, they have faster assistance. I recommended to everyone. It is useful website

Mason.

Date of experience: April 11, 2019
Bangladesh
1 review
0 helpful votes
Follow Edward B.
Unfollow Edward B.
Send Message
Share Review
Report Review

Amazing support
December 8, 2017

Kayla B is an amazing person and very helpful. Thanks for the support and the refund. Nice chatting.

Date of experience: December 8, 2017