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Frame USA

Overview

Frame USA has a rating of 4.4 stars from 861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Frame USA most frequently mention customer service, custom sizes and reasonable price. Frame USA ranks 5th among Printing sites.

service
164
value
3
shipping
2
returns
2
quality
818
This company responds to reviews on average within 1 day

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4,783 reviews
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How would you rate Frame USA?
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Texas
1 review
0 helpful votes
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Excellent
January 2, 2022

Great experience. Everything worked. Delivery on time, product was better than I expected.

Date of experience: January 2, 2022
Minnesota
1 review
0 helpful votes
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Great company!
August 18, 2022

Shopping online was great. Frame USA makes it easy.

Date of experience: August 18, 2022
Michigan
1 review
0 helpful votes
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Fine
March 25, 2023

It's fine, one of the things was broken. So i need more characters. Cool.

Frame USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 23, 2023
Hannah R. Frame USA Rep
over a year old

Hi Sunil! I'm very sorry to hear that your products did not arrive in the condition you were expecting. I would be more than happy to help you out further with this issue. If you wouldn't mind sending me an email at HRogers@frameusa.com, as well as the details of your order, then I can help to resolve the problem. - Hannah Rogers

Massachusetts
1 review
0 helpful votes
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The site is easy to navigate and customer service...
September 30, 2022

The site is easy to navigate and customer service actually answers questions.

Date of experience: September 30, 2022
Oregon
1 review
0 helpful votes
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Super
August 10, 2023

Excellent, speedy delivery and great customer service.

Date of experience: August 10, 2023
MP
1 review
0 helpful votes
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Ships farther than most.
March 9, 2022

Glad you ship to Northern Marianas Islands. Very few do this!

Date of experience: March 9, 2022
Florida
2 reviews
0 helpful votes
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Frame crazy
March 8, 2022

Amazing, it was an absolute delight to order from you all.

Date of experience: March 8, 2022
Michigan
1 review
0 helpful votes
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Experience
February 10, 2022

Website easy to navigate. Quality looked acceptable and pricing was excepted.

Date of experience: February 10, 2022
Ohio
1 review
0 helpful votes
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Nice frame
October 23, 2022

Easy transaction, fast shipping. Item as described.

Date of experience: October 23, 2022
California
1 review
0 helpful votes
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Will shop again!
October 4, 2022

Got exactly what I wanted, in a quick timeframe! Will definitely shop for frames here again.

Date of experience: October 4, 2022
California
1 review
0 helpful votes
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Rutgers Hauer lives
September 11, 2022

Painless, and got what I expected, which isn't always true.

Date of experience: September 11, 2022
Pennsylvania
1 review
0 helpful votes
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Looks great
November 27, 2021

Great very fast delivery. Was able to make the perfect picture frame

Date of experience: November 27, 2021
Texas
1 review
0 helpful votes
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Frames
March 10, 2022

Very Nice frames; well constructed. Would buy again.

Date of experience: March 10, 2022
Oklahoma
4 reviews
1 helpful vote
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Executive picture frame
July 8, 2023

Great experience! Looking forward to seeing the frame. TY

Date of experience: July 8, 2023
Washington
1 review
0 helpful votes
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Suggest!
June 19, 2023

Friendly, professional, followed through with my order in a timely manner.

Date of experience: June 19, 2023
Pennsylvania
1 review
0 helpful votes
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Great product
March 25, 2023

Great product, service, packaging and prompt delivery.

Date of experience: March 25, 2023
California
1 review
0 helpful votes
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Great frame mat
October 4, 2022

Great mat but shipping bent it slightly
Not too noticeable once in the frame

Date of experience: October 4, 2022
Maine
1 review
0 helpful votes
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Happy Together
June 23, 2022

I framed my original Charcoal Pencil Drawing. It looked exquisite.

Date of experience: June 23, 2022
Illinois
1 review
0 helpful votes
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U-Frame Kit
August 14, 2023

Fast service, easy to follow instructions. Very satisfied with my frame.

Date of experience: August 14, 2023
Louisiana
1 review
0 helpful votes
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Excellent
April 15, 2022

The Frames came in quickly, good priced and fit well

Date of experience: April 15, 2022