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Frame USA

Overview

Frame USA has a rating of 4.4 stars from 861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Frame USA most frequently mention customer service, custom sizes and reasonable price. Frame USA ranks 5th among Printing sites.

service
164
value
3
shipping
2
returns
2
quality
818
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4,783 reviews
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How would you rate Frame USA?
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West Virginia
1 review
0 helpful votes
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Great service
February 18, 2023

It was easy! Frames arrived in fairly quick fashion.

Date of experience: February 18, 2023
Michigan
1 review
0 helpful votes
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.
March 22, 2022

Great product arrived quickly no complaints thank you

Date of experience: March 22, 2022
Alabama
1 review
0 helpful votes
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Easy Order Process & Great Product
August 23, 2022

Multiple custom framing options from which to choose. Easy order process. Good pricing.

Date of experience: August 23, 2022
Iowa
1 review
0 helpful votes
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Good Quality
December 21, 2021

I bought a few panoramic frames and they're just perfect!

Date of experience: December 21, 2021
Indiana
1 review
0 helpful votes
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Frames
December 22, 2021

Love your prices and frames look professional. Great that I can call for help if needed.

Date of experience: December 22, 2021
Texas
1 review
0 helpful votes
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D
March 6, 2025

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Date of experience: February 24, 2025
Georgia
1 review
0 helpful votes
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Date of experience: January 31, 2022
California
1 review
0 helpful votes
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Pressboard disappointment
May 22, 2022

Dissatisfaction Dissatisfaction Dissatisfaction Dissatisfaction Dissatisfaction Dissatisfaction Dissatisfaction Dissatisfaction

Date of experience: April 22, 2022
California
1 review
0 helpful votes
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Yo
June 5, 2023

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Date of experience: June 5, 2023
Mississippi
1 review
0 helpful votes
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No
September 21, 2022

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Date of experience: September 21, 2022
Virginia
1 review
0 helpful votes
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April 7, 2024

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Date of experience: April 7, 2024
California
1 review
0 helpful votes
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.
January 28, 2024

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Date of experience: January 28, 2024
Pennsylvania
1 review
0 helpful votes
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Thank you for leveling-up my fine art photography!
December 31, 2024

I have placed several orders. The site is easy to navigate choose from a variety of custom frames. It's consistently a great quality product, quick delivery and careful packaging. The custom frame was spot on. Great overall experience.

Date of experience: January 20, 2025
Michigan
1 review
0 helpful votes
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Mat did not fit frame
November 22, 2023

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Frame USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 25, 2023
Brooke S. Frame USA Rep
over a year old

Hi Sam! If you didn't receive the size mat that you ordered we would be happy to replace it for you however, It does look like the mat that you ordered was ordered was for a 13.5x19.5 frame where as the frame you ordered was a 13x19. I apologize if there was any confusion, unfortunately we do not offer refunds on mats as they are considered custom items that we are unable to resell.

Rhode Island
2 reviews
0 helpful votes
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August 31, 2023

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Date of experience: August 31, 2023
California
1 review
0 helpful votes
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X
February 23, 2022

Great
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Date of experience: February 23, 2022
California
1 review
0 helpful votes
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See above
October 17, 2022

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Date of experience: September 17, 2022
Kelly A. Frame USA Rep
over a year old

Hi Lloyd, good afternoon. We are sorry to see you were unhappy with the quality of your purchase. Can you provide us a few further details as to the issue? We would be happy to issue a replacement, or help however we can. Thank you in advance.

Texas
1 review
0 helpful votes
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J
June 1, 2023

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Date of experience: June 1, 2023
Texas
1 review
0 helpful votes
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Date of experience: November 18, 2022