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Frame USA

Overview

Frame USA has a rating of 4.4 stars from 861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Frame USA most frequently mention customer service, custom sizes and reasonable price. Frame USA ranks 5th among Printing sites.

service
164
value
3
shipping
2
returns
2
quality
818
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4,786 reviews
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How would you rate Frame USA?
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Florida
1 review
0 helpful votes
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Excellent work at an excellent price!
December 30, 2022

Excellent communications and professional work done.

Date of experience: December 30, 2022
Connecticut
1 review
0 helpful votes
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Good experience
June 24, 2023

Customer service was responsive and helpful when I contacted them with a question.

Date of experience: June 24, 2023
New York
2 reviews
0 helpful votes
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Beautiful but not what I ordered for the price.
May 22, 2022
Updated review

Professional service, and helpful but something when wrong in the warehouse.

Date of experience: April 22, 2022

Professional service, and helpful too!
April 5, 2022
Previous review

Professional service, and helpful too!

Date of experience: April 5, 2022
California
1 review
0 helpful votes
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1 confusion
August 31, 2023
Updated review

Called customer service and the person was very nice. Thank you.

Date of experience: August 31, 2023

Seems very professional
August 3, 2023
Previous review

Seems very professional.

Date of experience: August 3, 2023
Wyoming
1 review
0 helpful votes
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Website worked great and have used prior. Hoping recent order is shipped ASAP.

Date of experience: November 26, 2022

Easily found what U was looking for
November 20, 2022
Previous review

Easily found what U was looking for.

Date of experience: November 20, 2022
Missouri
2 reviews
0 helpful votes
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This is the one framing store that gives quality work.

Date of experience: May 15, 2022
Ohio
2 reviews
0 helpful votes
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OK
November 18, 2021

Everything arrive in good condition and it was easy to assemble,

Date of experience: November 18, 2021
Missouri
2 reviews
0 helpful votes
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GREAT
November 18, 2021

Ordered easily and fast shipping. Perfect for odd size framing jobs.

Date of experience: November 18, 2021
Michigan
1 review
0 helpful votes
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Nice and Easy
April 7, 2022
Updated review

Complete, all pieces cut to size. Mounting took mere minutes

Date of experience: April 7, 2022

I like being in control of my shopping experience,...
January 27, 2022
Previous review

I like being in control of my shopping experience, unlike with some of your competitors!

Date of experience: January 27, 2022
New Jersey
1 review
0 helpful votes
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Excellent Service
October 26, 2021

High quality frames for a reasonable price. Arrive just in time.

Date of experience: October 26, 2021
Iowa
1 review
0 helpful votes
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Great frame!
March 18, 2022

As described in description on website! Color is fantastic.

Date of experience: March 18, 2022
Iowa
1 review
0 helpful votes
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Great service!
January 26, 2023

I ordered online on the order came quickly and was accurate.

Date of experience: January 26, 2023
New York
1 review
0 helpful votes
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Easy to work with and quick shipping
May 16, 2022

Straightforward and easy to order. Shipping was quick as well.

Date of experience: May 16, 2022
Michigan
1 review
0 helpful votes
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Good
December 19, 2021

I was satisfied with the order process, delivery timing, product & packing.

Frame USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2021
Nebraska
1 review
0 helpful votes
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Easy
January 30, 2022

Easy website to use found the barn wood I was looking for

Date of experience: January 30, 2022
New Jersey
2 reviews
0 helpful votes
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Great prices and product
November 5, 2021

Ordered a custom frame that looks great and fits my puzzle perfectly.

Date of experience: November 5, 2021
New York
1 review
0 helpful votes
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Pretty easy, shipping cost more then my products though

Date of experience: March 9, 2023
Maine
1 review
0 helpful votes
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Just what I needed
January 3, 2023

Frames were just what I needed & arrived promptly, well packaged

Date of experience: January 3, 2023
Washington
2 reviews
0 helpful votes
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Always good
October 11, 2022

Your service is always good. It took a little longer to get, but that's OK.

Date of experience: October 11, 2022
Ohio
2 reviews
0 helpful votes
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Great mat and frame
August 28, 2022

Good quality mat and frame for a very reasonable price.

Date of experience: August 28, 2022