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Frame USA

Overview

Frame USA has a rating of 4.4 stars from 861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Frame USA most frequently mention customer service, custom sizes and reasonable price. Frame USA ranks 5th among Printing sites.

service
164
value
3
shipping
2
returns
2
quality
818
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4,786 reviews
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How would you rate Frame USA?
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Texas
1 review
0 helpful votes
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Very satisfied!
February 1, 2022

Ordering was easy, and the frames arrived on time. Great buying experience!

Date of experience: February 1, 2022
Georgia
1 review
0 helpful votes
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Fast and safe shipping!
September 28, 2022

Fast shipping. Exactly as ordered and packaged well.

Date of experience: September 28, 2022
Maryland
2 reviews
0 helpful votes
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Perfect fit
December 8, 2022

Good quality frames. Fits my pictures perfectly. Thank you

Date of experience: December 8, 2022
Canada
1 review
0 helpful votes
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Very efficient service
January 3, 2022

Easily find what you are looking for.

Variety of products available.

Date of experience: January 3, 2022
Tennessee
3 reviews
0 helpful votes
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Nice
September 3, 2022

Beautiful frame but clips on back are too short. Otherwise, I would have given ot 5 stars.

Date of experience: September 3, 2022
Nebraska
1 review
0 helpful votes
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They're great!
April 30, 2023
Updated review

Everything arrived in good shape and they're exactly what I hoped.

Date of experience: April 30, 2023

It was easy
April 1, 2023
Previous review

It was easy. We'll see if they arrive in good shape.

Date of experience: April 1, 2023
New Hampshire
1 review
0 helpful votes
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For life!
February 26, 2022

Amazing site! I hope the product is this great when it shows up.

Date of experience: February 26, 2022
Nebraska
1 review
0 helpful votes
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Thicker frame, but still plastic.
December 21, 2021

Salesman is replacing broken frames, so that's a good thing.

Frame USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 21, 2021
Indiana
1 review
0 helpful votes
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Needlepoint picture
November 13, 2022

I just described the problem. Wrong size matting and glass instead of plexiglass

Date of experience: October 14, 2022
Kelly A. Frame USA Rep
over a year old

Hi Laura, good morning. We are so sorry to hear of the recent concerns with your order. Can you contact us at sales@frameusa.com with further details so that we can make this right for you? We look forward to assisting!

Texas
1 review
0 helpful votes
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Affordable and ethically made!
October 21, 2021

Good experience ordering, talking to customer service and receiving.

Date of experience: October 21, 2021
Washington
1 review
0 helpful votes
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I'm happy with the order
January 29, 2023

I was looking for t shirt display solution and this is perfect

Date of experience: January 29, 2023
New Jersey
1 review
0 helpful votes
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Unsatisfactory product
January 11, 2022
Updated review

See previous comments listed as to reason I'm not satisfied

Date of experience: December 12, 2021

Some measure frames by height and width some by length...
November 26, 2021
Previous review

Some measure frames by height and width some by length and depth why the different dimensions

Date of experience: November 26, 2021
Idaho
1 review
0 helpful votes
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Frames
January 29, 2023

Quality framing at a reasonable price. Sizing was correct and mats are great.

Date of experience: January 29, 2023
Florida
1 review
0 helpful votes
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Ample options
July 15, 2022

I like that there is a ample selection of frames. Price seams just.

Date of experience: July 15, 2022
Washington
1 review
0 helpful votes
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Frame.
January 2, 2022

Prompt service and delivery. The price is right. Thank you.

Date of experience: January 2, 2022
New Mexico
1 review
0 helpful votes
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You don't get what you order?
January 25, 2022

The images of "natural" wood appeared to be pine but what you get is oak. Very different woods.

Date of experience: December 26, 2021
New York
1 review
0 helpful votes
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Great service
July 31, 2023

Really helpful folks and great product. I'll certainly reply on them again.

Date of experience: July 31, 2023
Virginia
1 review
0 helpful votes
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Mat
December 13, 2021

Easy to order, good quality, reasonable price, well packaged for shipping

Date of experience: December 13, 2021
Connecticut
1 review
0 helpful votes
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Great frames, excellent service
July 3, 2023

Have used you before and this order as previously was very good. Great quality frames.

Date of experience: July 3, 2023
Texas
1 review
0 helpful votes
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Great frames at excellent price
February 3, 2022

Ordering was simple and thankful for the custom size option!

Date of experience: February 3, 2022