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The Motley FoolReviews 334

2.0
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The Motley Fool Reviews Summary

The Motley Fool has a rating of 2 stars from 334 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with The Motley Fool most frequently mention customer service, stock recommendations and credit card. The Motley Fool ranks 7th among Stock Research sites.

service
90
value
94
quality
87
This company does not typically respond to reviews
California
13 reviews
49 helpful votes
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False advertising
January 31, 2022

They promised a free report but when I tried to download it they asked for a registration fee. When I contacted them about it they asked again for a registration fee and pretended not to understand my question. Blatant lies. Obviously I didn't pay anything and never will but wanted to share the experience.

Date of experience: January 31, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback.

We apologize for any confusion. The order page specified that your free report was included with the purchase of a one-year subscription to Stock Advisor.

If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

Australia
1 review
31 helpful votes
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Never using this site again as it is very dodgy.

I receive their email regarding renewal of my subscription. I have then quickly replied to their email and advised I do not wish for the recurring payment to be processed. However, they never answer me.

I tried to call to their phone line as well but it just said all representatives are busy and I must levee a message for them to contact me back.

Very unprofessional service.

If I cannot contact them by the end of next week, I will take action with my bank.

Date of experience: January 27, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback.

Unfortunately, we're unable to find any accounts with the information you've provided. When contacting our Member Services team, please make sure you're using the email address associated with your account. This will help us process your request in a timely fashion.

You can typically reach our representatives via 888-665-3665 during our normal business hours: Monday - Friday 9:30 AM - 4:00 PM ET.

If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can also reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

New York
1 review
10 helpful votes
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Invested 10K and a year later I have 2k during 2021 which was a banner year. APPH and JMIA are some of their stellar pics that were a disaster. I paid for the premium $2,000 service. These guys are obviously consistently acting out of pure self-interest. IMHO the SEC should look into their advisory opinions, because something is clearly rotten. I hope this helps the small, individual investor like myself. A monkey throwing darts would have way better results. Good luck to you all.

Date of experience: January 26, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback.

Our employees are under strict regulations that prohibit us from buying or selling stocks for a set time frame before and after the recommendation has been made.

There isn't a financial publisher, The Motley Fool included, that can promise that a recommended stock will not encounter market fluctuations. Investments are inherently a risk, and the market will fluctuate.

When we recommend a stock in any subscription or strategy, we are doing so with the intention of holding that stock for 5 years, minimum.

As long-term investors, we recognize that stock prices will fluctuate. That being said, we won’t always recommend a sell just because the stock price drops. We prefer to hold stocks in companies that we are confident in for the long term.

If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

Texas
1 review
11 helpful votes
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I purchased Motley Fool's (fool.com) stock advisor package nearly a year ago and purchased $1,000 of every stock they recommended. Ever since I purchased their stocks my portfolio value kept getting lower and lower. Today I am down nearly 43%. Using Motley Fool was the worst decision ever. And to make matters worse, they won't even give me a refund for their terrible "services" I got scammed into paying for. STAY AWAY. They manipulate their numbers to make you think you can earn more than you can. Believe me, it's a scam.

Date of experience: January 22, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback. Unfortunately, we're unable to find any accounts with the information you've provided.

We're sorry to hear you've been disappointed by your experience. There isn't a financial publisher, The Motley Fool included, that can promise that a recommended stock will not encounter market fluctuations. Investments are inherently a risk, and the market will fluctuate.

When we recommend a stock in any subscription or strategy, we are doing so with the intention of holding that stock for 5 years, minimum.

As long-term investors, we recognize that stock prices will fluctuate. That being said, we won’t always recommend a sell just because the stock price drops. We prefer to hold stocks in companies that we are confident in for the long term.

If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

Washington
2 reviews
10 helpful votes
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This Is Not Exaggeration
January 21, 2022

I paid the $100+ premium package, based off their 10 page ad that promised to show me their new ALL IN stock which is "like Amazon was in '97 except this has a chance of being 1000% better than Amazon"... And what I got for that $100+ was another ad telling me to buy the name of said stock for $200... And then you get 5-7 emails a day telling you to spend hundreds upon hundreds of dollars for their zoom calls and workshops and videos... it's a piece by piece premium. That first $100 just buys you the ability to buy from them. If you were to sign up (read: pay) for all the stuff they email you about daily, you'll be spending upwards of $26k a year
Check the screenshots attached, I'm not joking
Photo 1: Just proof of subscription purchase
Photo 2: I searched "Motley" in my gmail Trash bin
Photo 3: I clicked on the very first email in Trash bin. After scrolling for 10-15 pages that's what you get
Other photos: All the proof you need that I'm not exaggerating

This is ALL you get. Day in and day out. If you take the money they're trying daily to get out of you, and spend it on stocks instead--any stocks--you'll become a millionaire by virtue of chance alone.

+5
Date of experience: January 21, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback.

Unfortunately, we're unable to find any accounts with the information you've provided. It sounds like you may need assistance navigating your subscription - I encourage you to reach out to our Member Services department. We feature a great team of Foolish representatives ready and able to help answer your questions and guide you through your services. You can reach our representatives via the Help tab on Fool.com or by email – Help@Fool.com

We’re sorry that your experience with our marketing has been frustrating. There is no singular investing strategy which fits the needs, preferences, and a reasonable fee ratio of all investors. Our many services simply follow different strategies and have different resulting risk profiles. Since publishers like The Motley Fool are prohibited from personalized recommendations, we offer all of our services to members who have subscribed to receive promotions in the hope of finding a better fit for some. The fact that we offer other strategies to allow for different interests and investment styles does not diminish the quality of your service and its affiliated information. At the bottom of every marketing email, there is a link to unsubscribe. Additionally, you can log into Fool.com, click on "My Fool" in the upper right-hand corner, and then click on "Email Settings." This will allow you to adjust your email settings to your preferences. If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help!

The Motley Fool

Rhode Island
0 reviews
3 helpful votes
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Joke company. They make $#*! up to promote 10 other stocks they live instead of the one they love to cash at the time. Total bias uneducated people!

Date of experience: January 18, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback. Unfortunately, we're unable to find any accounts with the information you've provided. Our stock recommendations are all thoroughly vetted through a proprietary process before they are made to members. If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

Arizona
0 reviews
6 helpful votes
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Well, after long debating wondering whether Motley fool was just some sort of marketing company looking to sell a ketchup popsicle to people I finally took the plunge on Stock Advisor since the price over a year didn't seem unreasonable. When I first signed up I did get some stock picks and info on the site showing the history of their predictions which was pretty much the only useful part of anything.

Here is what $79 gets you.
1. While you are signing up they immediately try to upsell you to another service for another $200+ just to give you the more aggressive (aka risky) stock picks.

2. You will now get spammed to death every day with irrelevant marketing crap. I have literally received 11 emails before 11am today (make that 13 while writing this review). The worst part is I unsubscribed from all marketing/promo emails and all they did was ramp it up even further.

So basically you are basing them to get blasted upselling emails and then minimal mediocre info pertaining to stocks and the whole reason you signed up in the first place. I would absolutely not recommend and feel like I got ripped off.

Date of experience: January 18, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback. Unfortunately, we're unable to find any accounts with the information you've provided. We’re sorry that your experience with our marketing has been frustrating. There is no singular investing strategy which fits the needs, preferences, and a reasonable fee ratio of all investors. Our many services simply follow different strategies and have different resulting risk profiles. Since publishers like The Motley Fool are prohibited from personalized recommendations, we offer all of our services to members who have subscribed to receive promotions in the hope of finding a better fit for some. The fact that we offer other strategies to allow for different interests and investment styles does not diminish the quality of your service and its affiliated information. At the bottom of every marketing email, there is a link to unsubscribe. Additionally, you can log into Fool.com, click on "My Fool" in the upper right-hand corner, and then click on "Email Settings." This will allow you to adjust your email settings to your preferences.

If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

Pennsylvania
1 review
7 helpful votes
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I have received some good investment advice and some not so good. Overall, I would deem my time with fool.com a success. My complaint lies with their insanely aggressive marketing tactics and the never-ending stream of goofy " Three stocks will make you a millionaire" and "If you have $3000 to invest today" articles written by kids who seemingly have no clue. If you subscribe, pick and choose carefully. They recommend SO MANY stocks that you must use fool.com as a starting point and then perform your own independent research.

Date of experience: January 13, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback. We’re sorry that your experience with our marketing has been a frustrating one. Their job is to entice members to join our subscription services as they launch and promote their respective approach to investing. These offerings are simply different options that may, or may not, fit in with your investment journey. If you’re satisfied with the subscriptions that you currently own, that’s wonderful! You don’t need to change a thing. If you’re unhappy with the amount of promotional emails you receive, we’d like to help you fix that. At the bottom of every marketing email, there is a link to unsubscribe. Additionally, you can log into Fool.com, click on “My Fool” in the upper right-hand corner, and then click on “Email Settings.” This will allow you to adjust your email settings to your preferences. If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

Illinois
0 reviews
31 helpful votes
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I would not recommend it to anyone, Company is actually fooling the customers. 9 out 10 advises are losing 30-50% over time

Date of experience: January 11, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback. Unfortunately, we're unable to find any accounts with the information you've provided. It sounds like you may need assistance - I encourage you to reach out to our Member Services department. We feature a great team of Foolish representatives ready and able to help answer your questions and guide you through your services. You can reach our representatives via the Help tab on Fool.com or by email – Help@Fool.com
The Motley Fool

California
1 review
7 helpful votes
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Constant Upselling popups not blockable. $2800/year for best? Membership. Stock recs way overvalued. Can't cancel autorenew without cancelling prepaid year, poss without refund unless you can contact customer service (good luck) to cancel autorenew. PayPal can cancel all autorenews but MF won't take Paypal so no protection except to charge it back.

Date of experience: January 6, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback. We're sorry to hear you've been disappointed by your experience. It sounds like there is some confusion regarding your account and the automatic renewal - I encourage you to reach out to our Member Services department. We feature a great team of Foolish representatives ready and able to help answer your questions and guide you through your services. You can reach our representatives via the Help tab on Fool.com or by email – Help@Fool.com. At any point during your subscription period, you can request the automatic renewal be disabled. You will still have full access to your subscription for the remainder of your time. Please let us know if you have any additional questions or concerns.

The Motley Fool

Connecticut
1 review
10 helpful votes
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Worst site ever
January 4, 2022

I followed Motley Fools recommendations on 6 stocks in 2021. I bought every one well below their recommended entry price. Every single stock is severely UNDER WATER. My loss is over 50%. And their only ridiculous advice is to HOLD and buy more stocks. Are they kidding? I have a friend who recommended the service and is finished listening to them. DON"T WASTE YOUR TIME OR MONEY on these idiots.

Date of experience: January 4, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback.

Unfortunately, we're unable to find any accounts with the information you've provided. We're sorry to hear our services may not be the best fit for your investing journey. We encourage our members to build a diverse portfolio of at least 25 stocks that they plan on holding for a minimum of 5 years. It's our belief that this pairing is the best way to counteract the whims of the market. If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

Florida
2 reviews
7 helpful votes
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I wrote a support ticket today and sent it off. This is the 3rd time. I started acting on their reccomentations and have been met with these immediate results. Literally within 24 - 48 hours after purchase.
DOCN -18.98% UPST -18.64%
FIGS - 35.91% ZM - 41.93%
PATH -23.36% ZNGA -22.77%
PTON - 55.10% (Class action lawsuit information released the same week)

Date of experience: January 4, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback. There isn't a financial publisher, The Motley Fool included, that can promise that a recommended stock will not encounter market fluctuations. Investments are inherently a risk, and the market will fluctuate. When we recommend a stock in any subscription or strategy, we are doing so with the intention of holding that stock for 5 years, minimum. As long-term investors, we recognize that stock prices will fluctuate. That being said, we won’t always recommend a sell just because the stock price drops. We prefer to hold stocks in companies that we are confident in for the long term.
If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

Michigan
2 reviews
1 helpful vote
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I mistakenly joined Motley Fool with the misconception that they would provide me advice as to which stocks to choose. Instead, they constantly tease me with how they picked stocks that made over 1000% gains, and are doing it again, only to find out I need to spend $1,500 to sign up to a program. I don't think they've given me maybe 5 stock recommendations; I invested in two and lost almost 40% so far and I'm in next to last place compared to my friends who are not using any stock picking services.
Rule Breakers cost big $; Top Stocks for 2022 cost $1499; and so on and so on.
If you want to waste time listening to how to sign up to countless separate expensive stock picking tools, this is the service for you.

Date of experience: January 3, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback.

It sounds like you may need assistance with your subscription - I encourage you to reach out to our Member Services department. We feature a great team of Foolish representatives ready and able to help answer your questions and guide you through your services. You can reach our representatives via the Help tab on Fool.com or by email – Help@Fool.com.

We’re sorry that your experience with our marketing has been frustrating. There isn’t one investing strategy which fits the needs and preferences of all investors. Because publishers like The Motley Fool are prohibited from personalized recommendations, we offer all of our various services to members in the hope of finding a better fit for some. These services are simply different options that may, or may not, fit in with your investment journey. At the bottom of every marketing email, there is a link to unsubscribe. Additionally, you can log into Fool.com, click on "My Fool" in the upper right-hand corner, and then click on "Email Settings." This will allow you to adjust your email settings to your preferences.

Please let us know if there's anything else we can do to be of assistance. The Motley Fool

Maryland
1 review
1 helpful vote
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This site posts many articles regurgitating the same information daily in order to try to sway opinions to the way they feel. They don't post things based in fact, but speculation and the personal opinions of the people who work for them.

Date of experience: January 3, 2022
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback. We're sorry to hear our services are the right fit for your investing journey. It's up to our analysts which information they use in making stock selections, but they are all thoroughly vetted through a proprietary process before they are made to members. If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

Australia
1 review
70 helpful votes
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'Used Car' Sales Company
December 30, 2021

After you sign up for their basic plan you will literally get bombarded with a constant stream of emails desperately trying to sell you more and more. You think you're buying a stock buying advisery service, however it won't be long before you're feeling like if you don't sign up to their additional offers you're actually only getting their third rate service, at best. Their methods are low-class and nasty. The attached photo is one of dozens of sales emails.

Date of experience: December 30, 2021
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback.

We’re sorry that your experience with our marketing has been frustrating. There is no singular investing strategy which fits the needs, preferences, and a reasonable fee ratio of all investors. Our many services simply follow different strategies and have different resulting risk profiles.

Since publishers like The Motley Fool are prohibited from personalized recommendations, we offer all of our services to members who have subscribed to receive promotions in the hope of finding a better fit for some. The fact that we offer other strategies to allow for different interests and investment styles does not diminish the quality of your service and its affiliated information.

At the bottom of every marketing email, there is a link to unsubscribe. Additionally, you can log into Fool.com, click on "My Fool" in the upper right-hand corner, and then click on "Email Settings." This will allow you to adjust your email settings to your preferences. If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

Washington
1 review
1 helpful vote
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Don't be Fooled
December 25, 2021

It's apparent to anyone with a singular brain cell that the Motley Fool and its collaborators engage in rampant market manipulation. Sponsored by Melvin Capital and Citadel, (who are synonymous with financial scum) the Motley Fool thrives on its blatant racketeering to line its pockets at the expense of naive readers. Very simply, it is a duplicitous mouth piece and you should stay far away. I encourage anyone reading to do their own research into their practices and truly reflect on if the Motley Fool has anyone's interest at heart but their own. You lose all validity as a journalist or financial press when you are paid to report misinformation. Truly disgusting.

Date of experience: December 25, 2021
Customer S. The Motley Fool Rep
over a year old

The Motley Fool does not receive compensation for the recommendations we make within our services, nor do our analysts. It's up to our analysts which information they use in making stock selections, but they are all thoroughly vetted through a proprietary process before they are made to members.

Unfortunately, I'm unable to find any accounts with the information you've provided. If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

New York
1 review
2 helpful votes
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I actually love reading articles by the fools because I do the exact opposite. They have okay guesses but the stocks they bash, I learned to buy. Never had more money in my life. Thanks for the BS fools. Keep it up please.

Date of experience: December 25, 2021
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback. Based on your review, it sounds like you're following our Foolish investing philosophy - building a diverse portfolio of at least 25 stocks that you plan to hold for the long term. We're always working to make the world smarter, happier, and richer. Although we're unable to find any accounts with the information you've provided, if you have any questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

Virginia
1 review
0 helpful votes
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Perfectly Wrong
December 23, 2021

Ive followed Motley Fool picks via the Premium Service I paid for and they were perfectly wrong across the basket of stocks they recommended. Wrong to the tune of 30,40, and 50+ percent when as you notice the market is up. Im puzzled on how they could be so perfectly wrong in every case - not just a little bit wrong but Insanely wrong... do they short these recommendations? I did invest 5k or less in each of the stocks which is not something thats going to cause a significant blow to my portfolio but still - losing 55% on stocks that I paid for recommendations on is mind blowing and just wrong.

Date of experience: December 23, 2021
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback.

There isn't a financial publisher, The Motley Fool included, that can promise that a recommended stock will not encounter market fluctuations. Investments are inherently a risk, and the market will fluctuate. When we recommend a stock in any subscription or strategy, we are doing so with the intention of holding that stock for 5 years, minimum.
As long-term investors, we recognize that stock prices will fluctuate. That being said, we won’t always recommend a sell just because the stock price drops. We prefer to hold stocks in companies that we are confident in for the long term.If you have any questions regarding your subscription(s), need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

Texas
1 review
2 helpful votes
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They are crap
December 20, 2021

Just the way they go after particular crypto to create panic. $#*!ty team and bad job. Won't recommend it

Date of experience: December 20, 2021
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback.

Unfortunately, I'm unable to find any accounts with the information you've provided. The Motley Fool offers both free and premium content. Our free content does not include official recommendations - our premium services do. While the analysts who contribute to our free content may speak highly or negatively of a stock, this does not affect or indicate an official position by The Motley Fool. Our free content is written by Motley Fool analysts, both contracted and in-house. Our analysts who contribute to our free content on fool.com are allowed to disagree with the official recommendations provided in our premium services.

Each of our paid strategies are comprised of a different set of analysts, who may offer differing opinions on a stock recommendation. The Motley Fool’s premium subscription services will also offer differing investment strategies that may influence which stocks the analysts recommend, and what actions to take. One of the principal tenets here at The Motley Fool is that the best person to handle your finances is you. Although we provide research behind our recommendations, we encourage our members to do their own research as well. It is our firm belief that it serves every investor's best interest to encounter and consider opposing viewpoints.

If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

The Motley Fool

New Jersey
1 review
5 helpful votes
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They refuse to provide their stock picks before the market opens or after 5 p.m. (I requested they do so, so it wouldn't give employees or their families a huge advantage) They usually give their stock pick around 11 a.m. It's very suspicious that the stock they recommend always jumps 1- 2 percentage points before their recommendation reaches subscribers. Then usually goes up slightly at 11, before dropping below the 11 am price later in the day.

Date of experience: December 16, 2021
Customer S. The Motley Fool Rep
over a year old

Thank you for your feedback. We appreciate your suggestion to provide our recommendations outside of market hours. We publish our stock recommendations at the same time for all members of Stock Advisor and Rule Breakers, and no one can pay more to have their recommendations sent early. Internally, our employees are under strict regulations that prohibit us from buying or selling stocks for a set time frame before and after the recommendation has been made. If you have any other questions, need assistance navigating our website, or would like to share additional feedback, please reach out to our Member Services department - we're happy to help! You can reach our representatives via the Help tab on Fool.com or by email - Help@Fool.com

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About the Business

The Motley Fool provides leading insight and analysis about stocks, helping investors stay informed.


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Founded in 1993