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Daniela A.

1 Level 1 Contributor
  • 3 Reviews
  • 13 Helpful Votes
  • 0 Thank Yous

Experience: Entertainment, Clothing & Fashion

Member since August 2019

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    47

Review Distribution

3 Reviews by Daniela

1/19/20
Missing episodes (Episode 1 not available at this time, why don't you watch Episode 2 and figure it out on your own). CC constantly messed up, displaying CC from previous episodes. Customer service sends automatic emails every 48 hours asking the customer if their problem was solved without actually checking that it was, therefore using us, the paying customers, as free testing engines.
9/6/19
Horrible site, basic functionality missing, customer support non-responsive.
1. No search engine (probably unique on the world wide web)
2. Close captioning missing for some movies
3. Close captioning not in sync with the movie
4. Random episodes from various series missing
8/19/19
1. You can't figure out the correct size; for the same posted size and type of outfit the posted measurement varies wildly, over 10" (!!!); and in reality you can add another 4-6" (I measured a couple of tops I ordered).
2. You can't contact them and talk to a person; the so-called Chat leads to FAQs and no phone number or email address are available.
The only "good" thing is a ONE TIME free return. Considering the sizing mess they should have free returns all the time.

SHEIN attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

mollym16
molly m. – SHEIN Rep
The customer was contacted and the issue was fully resolved to the customers satisfaction.

Daniela Has Earned 13 Votes

Daniela A.'s review of Acorn TV earned a Very Helpful vote

Daniela A.'s review of Britbox earned 7 Very Helpful votes

Daniela A.'s review of SHEIN earned 5 Very Helpful votes

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