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I wrote a support ticket today and sent it off. This is the 3rd time. I started acting on their reccomentations and have been met with these immediate results. Literally within 24 - 48 hours after purchase.
DOCN -18.98% UPST -18.64%
FIGS - 35.91% ZM - 41.93%
PATH -23.36% ZNGA -22.77%
PTON - 55.10% (Class action lawsuit information released the same week)
Here's the deal. Went to the post office here in Naples on December 22nd. They looked up their internal tracking for the number that was provided. They said the package has never reached any USPS facility. It isn't shipped however they did say I paid for it. I gave them 2 choices via email which is the only thing you can do. No response. One, ship the items via Fedex for next day delivery. Or second, if that does not work for you I will cancel with my credit card company. After looking at your reviews I am seeing extremely negative reviews with respect to Air Pods not being received as well as many being refurbished or even fakes where your website does not disclose any of that. They then, after a formal complaint to BBB and 2 bad reviews that I posted they shipped on the 27th. What I received were not 2 new airpods but 2 in a plastic bag. This was a gift for someone and was ordered in plenty of time. IO since purchased new ones from Best Buy that were actually new and in proper packaging. I have since filed a complaint with the credit card company. I have a ton of attachments including what they sent compared to actual new Apple Airpods as well as their description from their website.
Part 2. I phoned Apple this morning to register one of the two they sent only to find out they are out of warranty. They said they are not new or even refurbished and that someone else bought them and had them replaced on October 4th 2020. Bottom line is they are selling used, out of warranty merchandise. This place should be closed down. Case number from Apple **************
Tip for consumers:
Stay Away!
Products used:
I will return them if I can get an actual address
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