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Pierre-Andre D.

Contributor Level

Total Points
129

1 Review by Pierre-Andre

  • The Motley Fool

7/2/20

Been trying to contact custometr sevice for 15 days. Tried different emails, different phone numbers... Impossible to speak to someone. Can't even cancel my subscription via their website!

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Customer S. – The Motley Fool Rep

Thank you for your feedback.

We’re sorry to hear you were unhappy with your experience. We’re very proud of our Member Services department – we feature a great team of Foolish representatives who handle thousands of emails and hundreds of calls every week. They help guide our members through their services, reset passwords, adjust email settings, answer a multitude of questions, and so much more.

I believe I found your account with the information you've provided in this review, and it looks like our Member Services team has been in contact with you. In the future, please make sure you're contacting our representatives through the correct channels:
-via the Help tab on Fool.com
-via email - MemberSupport@Fool.com (use the email address associated with your account)
-via phone - There may be longer wait times during popular times such as lunch, but our phones are usually open 9:30 am until 4 pm, Monday through Friday.

Foolishly,
Ashley

Pierre-Andre Has Earned 9 Votes

Pierre-andre D.'s review of The Motley Fool earned 9 Very Helpful votes

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