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Ferns N Petals (FNP) Reviews Summary
The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
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It was a surprise gift for my brother on bhai dooj... after recieving the gift he got so emotional. All i can say is Thanq FERN N PETALS for making brother so special on bhai dooj
Dear Meenakshi,
Thank you for giving us an opportunity to serve you. We look forward to continuing our relationship with you and hope that we can serve you once again.
Flowerly yours,
Team Ferns N Petals
On time delivery, tasty cake, but u missed writtings in cake. Eventhough good experience. Thanks alott...
Dear Reshma,
We're so sorry that happened. If you'll send us your order number, we'll get this resolved.
Flowerly yours,
Team Ferns N Petals
Thank you for mking my love ones day special... i am v happy with the quality of product which is same as shown, i am surprised... good job
Dear Dekey,
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals
The product delivered was not as per advertised. Even after reporting this issue the support team had coolly mentioned that they cannot guarantee that same product shall be delivered. This shows the way they handle customer complaints. I will never ever recommend this site to anybody in near future.
Dear Manoj,
Please accept our sincere apologies. We will put all our efforts to see that we make this right for you. Please share your order number so that we can resolve this at the earliest.
Flowerly yours,
Team Ferns N Petals
Had a great experience with the team when there was some mismanagement regarding the delivery.
They listened and responded so quickly.
Amazed with their timing!
Had ordered a bhai-dooj special package to be delivered in Canada, whole package was delivered to Canada again after lodging the complaint.
Thank you team
Dear Palak,
It’s always a pleasure serving you and we certainly look forward to doing that in the future.
Flowerly yours,
Team Ferns N Petals
I had placed my request at 00hrs and wanted it to be delivered the coming day before evening. All I had to do was raise a query for requesting to deliver it by noon. And I was fortunate that they had delivered by noon while the estimated time was 18:00-21:00 hrs
Dear Sheba,
Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
Exceptional service, great products and on time delivery.
Kept me informed by sending tracking emails.
Extremely happy customer will be using them every time.
Thank you Ferns N Petals
Dear Naina,
Thank you for your very kind words. Your support means the world to us. Thank you for allowing us to deliver smiles.
Flowerly yours,
Team Ferns N Petals
Amazing quality and always on time and they have a lot of varieties of cake and combos
Also they offer personalized gifts as well
Dear Ramandeep,
Thank you for giving us an opportunity to serve you. We value you are being a part of the Ferns N Petals family!
Flowerly yours,
Team Ferns N Petals
Good service value of money! I prefer to use this app
Love this app and products too but one request add more products
Dear Falguni,
We value the trust you have put in us and would like to thank you for that.
Flowerly yours,
Team Ferns N Petals
Every product is amazing and excellent with good prices on time delivery and the way they service no wards at all... also the executive who delivered the products are so pleased & professionals I will be keep shopping in it and am sure if u shop u love it Thank you guys For all Happy Diwali
Dear Sweetu,
We would like to thank you for selecting our products and services. It was a pleasure serving you.
Flowerly yours,
Team Ferns N Petals
Ferns n petals... doing a good job for delivering surprises and gifts to near and dear ones. Most of their items are similar to as shown in the website. But the only cons is they do not print the card as per preview.
Apart from that ferns n petals is just superbbb
Dear Sweetu,
Looking forward to having you as one of our valued customers for many years to come.
Flowerly yours,
Team Ferns N Petals
Thank you soo much FNP, the roses are great quality and the whole arrangement was very beautiful. Definitely worth it. Please keep it up, the surprise was succesfull, thanks to the great quality and service
Dear Roger,
It’s always a pleasure serving you and we certainly look forward to doing that in the future.
Flowerly yours,
Team Ferns N Petals
Wide variety, very easy to order, i was kept updated on the status and most of all timely service. Definately recommended and i anyways use FnP.
Dear Dorin,
Thank you so much! We are so happy that you are happy. Thank you for allowing us to deliver smiles.
Flowerly yours,
Team Ferns N Petals
Good Service in every aspects, in letter, in message, in package, even on time... in short very good services
Dear Sami,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals
Excellent service, delivers on time even though we order last minute. Awesome products with most related wish cards.
Dear Pruthvi,
Thank you for giving us an opportunity to serve you. We value your being a part of the Ferns N Petals family!
Flowerly yours,
Team Ferns N Petals
I got the plants fine it was a wonderful experience, please send notes for advice and care for notes with plant.
Dear Akash,
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals
One of the best experience for online gift purchase i have. They delivered the order within 15 hrs of placing the order. Best service in the market, no one delivers that quickly that too Personalized gift with photos. That was awesome a lifetime customer they made for sure. Thank u Ferns&Petals.
Dear Faisal,
Thank you for giving us an opportunity to serve you. We value you are being a part of the Ferns N Petals family.
Flowerly yours,
Team Ferns N Petals
Would definitely recommend to everyone, easy to use and best convenient options, payment method is also very convenient and the product is definitely as per the picture in the website n also the card with the thought is free which is a great appreciation by ferns n petals
Dear Mili,
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals
Convenient and pocket friendly with excellent customer service. I live in Canada and I ordered a bouquet for my Uncle and aunt anniversary. I completely forget to pre order and did it on the same day but i would like to thank ferns and petals team because they just delivered my token of love(bouquet) within 4-5 hours. I really appreciate that and would like to continue to shop in the future as well.
Dear Aastha,
Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
From the business
Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Oshine,
We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.
Flowerly yours,
Team Ferns N Petals