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Ferns N Petals (FNP) Reviews Summary
The company's reputation reflects a mixed sentiment among customers. Positive feedback highlights the quality of products, particularly cakes and flowers, with many expressing satisfaction with the gifts received. However, significant concerns arise regarding delivery reliability, with multiple instances of late or undelivered orders, leading to frustration and disappointment. Customers frequently cite poor customer service, characterized by inadequate support and unresolved issues. Overall, while the company offers appealing products, its inconsistent delivery and lack of effective customer support detract from the overall customer experience, suggesting a need for improved operational coordination and service responsiveness.
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Ordered a flower bouqet and cake for my sister who just delivered a baby boy. Good quality product and delivered as promised
Ordered for delivery to another state. Not only quality, but entire look presented... everything is just awesome
Dear Joyita,
It’s always a pleasure serving you and we certainly look forward to doing that in the future.
Flowerly yours,
Team Ferns N Petals.
I have ordered from this site a few times to send cakes on various occasions to my Mom. I am very pleased by their choices and the items delivered are exactly what is represented on their site. So no surprises in what is delivered.
Dear Aruna,
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals.
Its my second time placing a order with ferns and petals and it is always been a very good experience. The flowers r always fresh, the packaging is top notch and the service is pretty good. There was an issue and they solved it in secs. Super happy:)
Thank you so much ferns and petals.
Ps: not a paid review.
Dear Ankita,
On behalf of everyone at Ferns N Petals, we would like to thank you for being such an invaluable customer.
Flowerly yours,
Team Ferns N Petals
Ferns N petals have always been great with their delivery times, promptness in responding and have always delivered the same products shown on their website. The quality of the products are superior! Thank you Ferns N Petals! :)
Dear Sindhu,
It has been a pleasure serving you. Our success comes from the continuous faith of our customers in the excellence of our products and services, something we are committed to and would never compromise on.
Flowerly yours,
Team Ferns N Petals
Very happy with the prompt delivery of good quality items. Reasonably priced too.
Will definitely use again. Best wishes
Dear Sunny,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals
Totally Loved the services by team!
I by mistakenly ordered the cake for my MIL for the next day, The support care was kind enough to arrange it on the same day n that too on time. Loved it. And you can surely try their cakes they are Yum
Dear Komal,
Thank you so much! We are so happy that you are happy. Thank you for allowing us to deliver smiles.
Flowerly yours,
Team Ferns N Petals
A very satisfying and impressive experience with FNP in all the gift orders done till date... thank you
Dear Pratyush,
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals
This is one of the worst gift delivery service company I have ever seen.
Gift was supposed to b delivered on 23rd Sep 2019, however even after multiple follow ups with call centre and chat discussion, still the order is not received.
The order tracking number provided to us is also invalid.
I would say this is a complete fraud and think 1000 times before placing an order with fern n petal. Be safe
Dear Tamanna,
Please accept our sincere apologies. We will put all our efforts to see that we make this right for you. Please share your order number so that we can resolve this at the earliest.
Flowerly yours,
Team Ferns N Petals
I am fully satisfied with the services of FnP. It was my first order. Delivery was dot on time. Quality was excellent. Great
Dear Raj,
We would like to thank you for selecting our products and services. It was a pleasure serving you.
Flowerly yours,
Team Ferns N Petals
Excellent services and delivered goods on time. In every occassion I have booked through the fern and petals and all the time f&p did the things beyond the expectations.
Dear Chandra,
Looking forward to having you as one of our valued customers for many years to come.
Flowerly yours,
Team Ferns N Petals
Very happy with ferns and petals. Excellent quality stuff and very prompt delivery. I even gor a confirmation message stating that my parcel is delivered.
Dear Meeta,
We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.
Flowerly yours,
Team Ferns N Petals
My fiance loved the cake, flowers & chocolates. It was on-time delivery, just before 12 am though I ordered little late as per German time. Customer care also helped me placing my order as I was facing issue in Payment through Paytm. They placed my order and sent the direct payment link. I have been using Ferns & Petals for all the special occasions in my family and I never faced any issue till now.
Dear Deepika,
It has been a pleasure serving you. Our success comes from the continuous faith of our customers in the excellence of our products and services, something we are committed to and would never compromise on.
Flowerly yours,
Team Ferns N Petals
Loved the timing and way of goods recieved. Very nice quality and as showed in online revieved. Thanks alot team.its my second time with fernnpetals.
Dear Shahidhusain,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals
Very disappointing experience. The gift which I scheduled to deliver on 23th Sept before 9pm but no deliver my order.
Dear Customer,
Please know, we are so sorry to hear that you're not happy. If you'll please send your order number, we will get this resolved.
Flowerly yours,
Team Ferns N Petals
Excellent service. Get delivery on time and yes cake is delicious. Thank u ferns nd petals for such an amazing cake. Would recommended it to everyone
Dear Richa,
On behalf of the entire company, I take the privilege of thanking you for showing confidence in our services.
Flowerly yours,
Team Ferns N Petals
I ordered with ferns and petals at 6 in the morning as central US timing and it was at my delivery destination doors within two hours.
I really appreciate your efforts ferns and petals.
And all the products that i chose were as it is as they were depicted in on the site.
Wonderful job...
Thanks for making my day
Dear Henu,
Thank you for your kind words. They mean a lot to us. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
Fresh flowers, neatly typed msgs, romantic card and bang on time. What else do you need, specially to those with long distance family and relations. Great work FNP!
Dear David,
Thank you so much! We are so happy that you are happy. Thank you for allowing us to deliver smiles.
Flowerly yours,
Team Ferns N Petals
Exxeptional experience always when I use the service of fnp. Thank you guys for your wholeheartedly help to make the guest delighted.
Dear Susanta,
We would like to thank you for selecting our products and services. It was a pleasure serving you.
Flowerly yours,
Team Ferns N Petals
Very good experience, delivered on time as requested, very reasonable price with varieties of selection.
Dear Yogesh,
Looking forward to having you as one of our valued customers for many years to come.
Flowerly yours,
Team Ferns N Petals
From the business
Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sreenath,
Thank you for giving us an opportunity to serve you. We value you are being a part of the Ferns N Petals family!
Flowerly yours,
Team Ferns N Petals.