FlowerShoppingReviews 868

I ordered from flowershopping.com because they said if you order by 3pm (which I did), I could get same day service. Later they emailed and called and said they would not be able to deliver until the next day. Then the flowers were not delivered until 6pm the next day. It should have been earlier. However, my biggest complaint is that I ordered the premium (which is the largest of the choices) and later when I saw a picture of the actual flowers delivered, I was so disappointed. It was very small. Everyone from the office had chipped in on these. I hope they don't think I lied about the price and pocketed the rest. I will never order from them again.

Horrible experience with flowershopping.com
I just got done having a very bad experience with flowershopping.com. I tried to surprise my wife with a lunch date and a nice flower arrangement so I ordered a beautiful arrangement online and paid to have it rushed before noon. The flowers showed up at 5 pm... first strike. The arrangement was nothing close to the actual picture online. They state that if the exact flowers aren't available, they will use flowers of the same quality or better. They used about 85% carnations as the filler and through in a few roses, six to be exact. The picture online showed at least 11 roses and you couldn't even see the back side so you could be fairly certain there would be another 3-4 roses. The arrangement was significantly smaller than the "premium" arrangement described. Strike two. When I called in to express my frustrations they asked me to send some pictures. I did. The replied back admitting that the size was smaller and that the quality wasn't even close. They could give me 20% off... I didn't except. They offered be 30% off. I told them I just wanted a full refund and that they could pick up their poor arrangement as it was back on the front porch about 15 mins after I received it. They claimed that their policy wouldn't allow this as I did actually receive flowers. I tried several times to talk with a manager about it but was told their wasn't one to talk with. I would never use this company for any flower arrangements in the future. I wasted $92 on flowers I should have gone to the grocery store and got for $20. Strike three.

We have placed an order for a birthday 24 hours before the time of delivery. Then as soon as their operation hours were ending they called us and left a voicemail notifying us that the delivery could not be made as scheduled and they went on to tell us to call back immediately. We had called back immediately but they were closed and cannot answer my calls. We were extremely disappointed because the flower delivery was for my sister for her birthday and now the flowers have not arrived. The next day a customer service agent called us back after we had left several voicemails trying to get a hold of them. However my wife had answered the phone and the service agent was extremely rude. She told us her name was Bea, and would not let her transfer the call to a supervisor. She was insulting and degrading which made me very frustrated. She ended that phone call by hanging up on my wife and telling her to have her husband call this number back right away. This in my opinion was extremely sexist and completely unacceptable. I then called the number back to find out if we're not taking calls because of the holiday which clearly it's not true seeing that we had received a call 5 minutes ago. This has been the worst flower order experience and I would never recommend anyone order from here again especially if your representative is named bea.

Terrible, terrible experience. DO NOT use this company. I googled a local business to send flowers, and my search brought me to their page. It said "shop local, family owned business, Coquitlam's #1 flower delivery service". I reasonably thought that I was shopping at a local business, in Vancouver, BC. When I submitted my order and was charged, I realized that I was charged in US funds. I called and attempted to modify/cancel my order and the representative did NOTHING for me. I understand that it was my oversight, though it was in fine print at the VERY bottom of the screen that they indicate they charge in US funds. The employee gave me a "shop code" which was completely useless to me. He refused to let me speak with a supervisor, or even contact the florist to amend the order. They had my money and did not care that I was not satisfied. I was incredibly upset that I did not directly support a local florist in my community, especially due to the cover 19 crisis.

I repeat- DO NOT order flowers from this "business".

Plat was at least 20% smaller than advertised.

Dead flowers arranged and substituted for live plants.

No response to email addressed to customer service after learning about these disappointments.

This was my $70 plant. So embarrassing. Not even a ribbon to help fill it out.

The arrangement substituted for the African violets in the basket didn't even get placed on display because it was so petite and would have been swallowed by the other arrangements.

I am disappointed with product substitution. The plant - that was to be a full palm measuring in at 2.5 ft tall -was instead a broad-leafed shorter plant. I do not see how this would be considered a $70 plant in any market. (My sister who received the plant for funeral agreed with the assessment.)

The basket arrangement was nice but again I specifically selected live plants so there would be something lasting for the family following the service.

You can imagine the disappointment when i saw what was while thinking if substitution were to be made it would be in kind(live plant sub for live plant or cut arrangement for cut dead flower arrangement).

I feel like the value of this delivery didn't match or surpass what was paid or promised as site guarantees.

This was my first experience ordering flowers online and based upon this transaction will not use nor recommend this site again.

I have ordered flowers for my daughters birthday for 32 years now all delivered on her birthday. This year was the first time flowers I ordered were not delivered on her birthday. I requested the flowers to arrive after 3:00 pm. I was called at 2:00 pm and told they didn't have one of the flowers in stock. So, I agreed to have the arrangement delivered the following day. Worst bouquet in 32 years. Didn't have the particular flower I wanted in the bouquet! I called the phone number they used to call me and it was disconnected. I will never give them my business again.

I ordered an arrangement the "deluxe version" which was suppose to be bigger and more flowers than the original. I got a smaller version with most of the flowers missing. It had a whole bunch of leaves though! When I contacted customer service they used their "substitution policy" as an excuse but they didn't substitute the missing flowers! Their 100% satisfaction guaranteed is a lie! If I could give them a zero rating I would! Disappointed

Do not shop here!! I made multiple purchases here by mistake. I originally wanted to purchase from the actual Alta Vista Flower shop which is a family owned reputable business! I am from out of town and saw this company thinking it was the original. They were rude and the arrangements were disappointing. Because I'm out of town I was able to see them through FaceTime or pictures. They couldn't even write the note right with the names right which I provided! Very sad! Do not get scammed like I did.

I ordered flowers for my sister's funeral several days early. The day of the service I got to the funeral home and they were not there. I tried calling but was sent to voice mail. Then I noticed that there was a voice call from them a few hours before the service, but because my cell service in the area was weak I never got it. No email was sent. I finally got another call the next day saying they were sorry and offered a refund. DO NOT DO BUSINESS WITH THEM. USE A LOCAL FLORIST.

Flowers never delivered. I ordered flowers to be sent to my wife's work for Valentine's day (and I placed the order 9 days before Valentine's day) and the flowers where never delivered. They apparently sent me an email on Feb13 that they where cancelling the order but I have yet to see that email. Atleast they refunded me my money. Cant take back a mad wife though... Made me look llreally bad when all her other coworker where getting flowers and she got nothing. Be careful when ordering, they can't fill orders.

In my entire life, this was the worst customer service I have ever seen. I ordered a $100 arrangement with 18 long stem roses for my fiance for Valentines Day while I was out of town. They delivered a beat up looking arrangement with only 13 roses which made my fiance a little upset because she thought I was trying to send her a message. Instead of a happy moment it was the opposite. When I emailed FlowerShopping.com to let them know, I received an email from Lisa in customer support stating that the "recipe" should only have had 12 roses (even though I sent her a screenshot of their ad clearly stating there would be 18 roses) and since the florist "added an extra one and the roses were not wilting" there was nothing that she could do. She totally blew me off. I will never order from them again and I would strongly encourage anyone who is considering doing so to find another vendor. This company doesn't deserve your business.

Order that was delivered ("How Sweet It Is" Bouquet) did not remotely resemble the online picture of the bouquet. The pictured bouquet showed lush roses, carnations, and asters. The sad delivered bouquet contained, literally, two roses, a few cheap carnations, and something that resembled ragweed. When I complained to the company (and sent pictures), they responded that they were permitted to make substitutions and offered 20-25% off the purchase price of $75.00. When I stated that I wanted them to exchange the delivered bouquet for one that resembled the website picture, they refused. I am currently working with my credit card company to cancel the payment. Unless you enjoy confrontation and anxiety, avoid this company like the plague.