FlowerShopping has a rating of 1.1 stars from 832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FlowerShopping most frequently mention customer service, next day, and local florist problems. FlowerShopping ranks 242nd among Flower Delivery sites.
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Flowers were beautiful and sent to relative on time--even though I called at the last minute! The merchant was friendly and helpful in deciding what to send.
Peaceful Garden spray for funeral, ordered deluxe version, although the arrangement was somewhat similar to picture it looked like near half the flowers were missing, very sparce in actual number of flowers and fullness esoecially in center of the arrangement. It looked cheap. I was somewhat embarrassed. Out of respect, I did not take a picture of what was delivered for proof, inappropriate for me to do so, as it was placed beside an open casket during the visitatation & service.
First of all the customer service representatives are ghost, you can not and I mean can not get anybody. My arrangement looked so freaking cheap, I swear I could of made something that looked a thousand times better than that and more expensive. They charged me for 6 balloons but only delivered 2. My flowers were not at all what I ordered. The color was completely different. If your looking a a refund you might want to dispute it with your bank because you will not be getting it from these con artist. 0 out of 10 do not recommend.
Tip for consumers:
Do not shop here
Products used:
None of it
I ordered a pot of azalea flowers to be delivered to my granddaughters specifically on March 9th to mark the 100-year anniversary of a special family history event. Yes. You read right. 100 year anniversary. It had to be azaleas and it had to be March 9,2024. They failed to deliver. The flowers never came at all!
I will not be around one hundred years from now to mark the 200-year anniversary.
I have a bitter taste in my mouth of a great disappointment.
I will never ever order from them again.
Whit I got is NOT even close to what I ordered.
Not OK. See pictures. Not sure that I want to order through them again.
Flowers were beautiful and sent to relative on time--even though I called at the last minute!
The merchant was friendly and helpful in deciding what to send.
Products used:
Flowers
Received flowers at 830 pm Easter night when it was supposed to be for Saturday. No florist name, hydrangeas were dead 12 hous later...company is saying we tampered with arrangement. Stay far away!
Ordered a deluxe version of an arrangement off their website of Purple roses, Blue carnations and other flowers. Over $106.00. What I received was 6 purple rose with filler in an arrangement worth about $30.00. I ask that they pickup the arrangement and give me a refund, but they refused multiple times. First pics is order, second is what we received.
Ordered these for a friend. Was delivered timely. When I received the picture of the arrangement I was heartbroken. The arrangement barely resembled what I ordered. It was messy, sparse looking, roses were cut way higher than the other flowers and were flopping over, and there was random foliage in there that was not in the picture. Reached out to the company to tell them I was dissatisfied and even sent pictures. The response I got was you get what you get essentially. Also paid $96 for this.
My daughter was happy but I spent alot of money and was kind of disappointed. The balloons were tied to a stick and put in a separate planter, not even with the flowers. Not floating like we have always had in the past. Now maybe the flower shop was having issues and did the best they could with what they had. I say 3 because my 11yr old was happy but I will probably go with another company from now on.
I bought flowers for 42 dollars all in.
Ended up costing 82 dollars after their bull crap fees and charging me in US.
Followers got here and are the wrong ones, delivered late, and damaged.
A lady said there is nothing I can do than hung up on me.
Nuts, support the small flower shops near you who care for your service.
BTW, If you look on every other website their ratings are under 2 stars.
Very fishing what is going on here.
Let the pictures tell you everything you need to know! This business is a rip off! And the only offered me 20% back for their colossal mistake!
Tip for consumers:
Do not use this site! You will not get any help if they mess something up
Products used:
Heart and soul flower bouquet
Worst experience ever! Save your money and go with anyone but these people. They hide behind their wording and aren't held accountable to anything. Absolutely nothing is guaranteed, don't bother paying the extra $5.95 for express before 12pm delivery, it means nothing. Dealing with customer service, was absolutely horrendous, when you catch them in multiple lies they get defensive, will come at you, raise their voices. Unprofessional, rude, unreliable, dishonest. Save your money
I ordered and paid for a delivery for 2/8/24 received an email stating they don't deliver to this area after acceptingu payment it has been a week now and I can't get through on the phone and I've received no reply about my service or my money.sometimes I'm a lil understanding but this was fory daughter who I haven't seen in 8 years for her birthday and I'm trying to rekindle a relationship so here i am again looking stupid and i can't get her anything else because I haven't gotten my money back wtf I promise I'm about to call bbb
Products used:
Never received either
Flowers for a Birthday were never delivered after the order was confirmed.
No one had bothered to inform that no delivery will take place. Can you imagine sending flowers for a Birthday, paying for them, family waiting and nothing comes.
Horrible customer service.
SCAM. They charged my card 4 times and never delivered the flowers. Customer service hasn't gotten back to me 3 days have gone by.
Tip for consumers:
They charged me 4 times. I had to turn my debit card off to stop the charges.
Products used:
None, it wasn't delivered
Ordered an azalea bush for our Aunt's funeral. They sent about 6 carnations and 2 other flowers in it's place. Tried to get in touch with customer service, my mom gave them our order number and was put on hold until the call dropped. Then couldn't reach them. Seem liked they figured my parents wouldn't be at the funeral since they live in Maryland and was needing the flowers delivered to a funeral home in Tampa the following day. Pretty despicable. Charging people a pretty good penny and then delivering whatever the heck they want. Wish I would have seen all the bad reviews before I used this company.
Do yourself a favor, and go through a different flower company! You can see what I ordered and what they sent, not remotely close!
Tip for consumers:
being able to see reviews
Would have never used the company if I had seen all the bad reviews first.
Products used:
I ordered an azalea bush but was sent different flowers.
Beware of their "substitution policy". I ordered a very nice plant basket; however, they delivered a very cheap-looking basket, which did not resemble what I had ordered. Don't even bother with their useless "customer service". I would give this company zero stars, if possible.
Honestly wish i could give zero stars. Purchased rush delivery for before noon and was contacted around 4pm stating they were unable to deliver due to some error that could not be addressed until then and now all the drivers were gone for the day. Why would this mistake happen if the flowers were supposed to be delivered by noon? Wouldn't the mistake or error be able to be corrected had i been contacted at that time instead of the end of the day of their business hours? I could care less about the 75$ refund of my money, the principle is that they ruined what was supposed to be a nice surprise for my mothers birthday who lives out of town. What a garbage company with no respect or appreciation for people who spend money. I should have known better than to support some company with the most minimal contact information. 10/10 do not recommend to anyone.
Wish I could have gotten what I paid for but instead I got a different basket with different colors and no bird/nest. This last minute substitution was done too late for me to cancel and had to get a replacement. Take the substitute offer or your Mom gets nothing. No discount, no consolation. Take it or leave it.
Not a local business - conglomerate out of California sending orders to local businesses. Who knows how much they are paying them and their staff - probably nothing. Had the most unpleasant experience. Truly a scam and a fraud. Tried to cancel my order was told I might not get my refund because of how they work with the local vendors. DO NOT BUY From these people. Also they make you wait around for flower despite clear instructions to leave it outside. Their entire supply chain is disconnected.
Tip for consumers:
DO NOT USE THIS SITE
Products used:
flowers
I recently placed an order with this company with high hopes for a special occasion. However, my experience turned out to be an absolute nightmare from start to finish. I placed the order on 12/29, expecting a delivery on 12/30. Did I receive it on time? Absolutely not. The delivery was delayed until 1/2, completely ruining the intended moment.
To make matters worse, the item I ordered was a cymbidium, but what I received was a sad-looking phalaenopsis that was half dead, dumped unceremoniously in a cheap tin can with a price tag of $3.99 still attached to it. It was evident that no care or attention had been given to the arrangement or presentation. It felt like a blatant scam, taking advantage of unsuspecting customers.
I attempted to contact customer service, but to my dismay, they were completely nonexistent. No response to emails, and when I had the audacity to call, their so-called "help" was utterly useless. It's as if they purposely ignored their customers, leaving us in the dark with no resolution or assistance.
I cannot stress enough how disappointed I am with this whole experience. This company has proven to be untrustworthy, providing subpar products and an abysmal level of customer service. Save your time, money, and special moments by avoiding this company at all costs. There are far better options out there that actually value their customers.
DO NOT USE THIS COMPANY! I ordered flowers for Valentine's day weeks in advance and they simply emailed me the day AFTER to apologize for not being able to fill the order. The customer service is atrocious. STAY AWAY from this company if you actually need flowers for any occasion. I called 9 times Valentine's day to see when they were being delivered and they continued to say they would let me know. Please do yourself a favor and use a different company
Don't waste your money or time on this company. I was very disappointed in the quality and experience with customer service. I requested a deluxe bouquet and received nothing of what I had ordered. Not the flowers or the vase or the balloon that was never delivered. When I called customer service to voice my concern I was given a response that I should have checked the box stating what I wanted in the arrangement which is ridiculous as I'm not a florist Do yourself a favor and go to another company
My grandchild was born and I sent the deluxe package of flowers
with 3 baloons. I got a small version of flowers which didn't look like the picture and 1 deflated baloon with a big hole in it. Don't ever order from the place.
Terrible Service, No worth the Money I paid for it.
Poor quality on the flowers. Delivery was Late.
Customer Service was not helpful at all.
Tip for consumers:
POOR QUALITY ON THE PRODUCTS, NOT PROFESIONAL AT ALL.
DONT EVER BUY FROM THIS WEBSITE.
CUSTOMER SERVICE WAS NOT HELPFUL AT ALL
Products used:
Flowers
Paid for same day delivery. Was not delivered same day. I've called and received no response about the status of the order or a refund for same day fees.
Flower Shopping̢? S made fresh, delivered fresh, floral arrangements are affordable and perfect for any occasion. Same day delivery guaranteed or your money back!