FlowerShoppingReviews 868

On October 24,2022, I placed order ******* for this item Teleflora's Morning Melody T68-3A accompanied with a balloon to be delivered to my wife in our wedding anniversary. It was supposed to be purple flowers and a purple vase and to my dismay, they delivered the wrong item, with no balloon. When I called then, they offered to return my money or send a replacement and they did neither. They just sent me an email apologizing and offering a 10% reimbursement, which I objected. They ruined my wedding anniversary and charged me $71 dollars for the wrong arrangement.

Ordered flowers to be delivered on a Sunday. Even paid EXTRA for Sunday delivery! No flowers delivered Sunday, Monday morning get an email at 9:33am saying "so sorry, we weren't able to deliver your flowers yesterday like requested, so we will upgrade your floral arrangement for free. Then get another email at 9:34am saying "sorry, we are unable to locate the arrangement you ordered. Please contact us to change your order." Makes perfect sense. What a joke!

Flowershopping.com has a 100% satisfaction guarantee prominently advertised on their website, but doesn't honor this policy.

I ordered a "premium fall rose arrangement" for $72, but instead what delivered was an "autumn expressions" arrangement, which sells on their site for $42.

When I pointed out both these indisputable facts, they only offered to discount the premium fall roses arrangement by 15%.

It's clear that this retailer fulfills no part of the orders they accept, and is merely a broker of the transaction between the consumer and actual florist.

They cited a substitution policy as reasoning for rejecting my request for a refund or replacement (which states the substitution will be of equal or greater value - policy they did not follow, as evidenced by another arrangement for sale on their own site), and ignored my repeated references to their 100% satisfaction guarantee.

It's a little surprising that in today's world, an internet retailer that treats customers this way can still exist. I suspect that my order this was intentionally submitted to the local florist as the cheaper arrangement and they just pocketed the difference.

Skip this shady false advertiser. It's always best to patronize your local florist directly when possible… or a large internet florist broker (800Flowers, FTD, etc) with an actual interest customer service, and financial resources to honor satisfaction guarantees.

Ordered flowers for a special occasion, they were recieved with a blotched note, price tag still attached, fake green leaves, not true to size WHAT SO EVER. I spent almost 100 dollars on something that isn't even worth 10. Then they try to tell me they sent me something that is of equal value to what I wanted? Not true. 6 flowers delivered instead of the full bouquet I saw in the picture. Completely ripped me off and ruined my surprise. 0 stars

Told I received a fair substitution of what I ordered. I'll let the pics show you what you think you are ordering for a bunch of money and what you actually get. I guess they only had roses and felt 6 were enough flowers.

I ordered a rather expensive and beautiful arrangement to be delivered to my mom on her birthday, while she was in the hospital. In addition to the arrangment I also ordered a balloon. Additionally, I paid an additional fee to have the flowers delivered by noon. They had issues with their local florists and the arrangement was not delivered on the day it was supposed to be. The company offered me an upgraded arrangement versus cancelling, to be delivered the next day. I agreed. Flowers were delivered to my mom, no balloon and the (upgraded) arrangement was less quality then the original arrangement. I contacted the company and was directed to their disclaimer that substitutions may be applied. Substituting for something of same or better quality is acceptable, delivering an arrangement with cheap flowers instead of roses is not acceptable. Oh, and did I mention they still charged me the rush fee for having it delivered the next day before noon? Really disappointed. I went with them because I was trying to support, what they state is, a family business, I should have stuck with the big box companies. I would not reccommend them to anyone.

I placed an order two days in advance, paid for deliver before noon and requested to be notified once it was delivered. Unfortunately there was no order placed, no delivery and no one notified me that there had been no delivery made until I called "Flowershopping.com". I will never use them again!

My order failed to arrive and after several emails and calls I was told it would have to be delivered the next day. No updated info on website btw. Next day, waited, no delivery and I asked for cancellation. This time no response at all and I asked my bank to block the pending payment. Still no response on third day. Very disappointing. I recommend using other services.

I paid extra for same day shipping and they didn't deliver the same day. It totally ruined the moment. They also didnt let me know they didnt deliver until 9pm that night. Not a very reliable service

The first one was nicer than the other and we paid for the premium on the second, there were no party favors on either order as shown on page.
So disappointing, this was not the first time I ordered from them.
First time was good(pre covid) I did contact customer service and received a small discount as they felt the orders were similar to the advertised item.
Myself and the two families disagree sorry but will not be ordering from this Company again try your luck hopefully you get what you ordered

They boast in their ad that they have same day delivery - but it's just a bait and switch. They took my money and my order and then called me to say that they didn't have the right flowers and could deliver tomorrow. When I called the rep told me that they driver already went to that area and wasn't going back. Neither excuse makes me feel better. Horrible experience - don't use them.

I ordered flowers 6 weeks in advance. A week before they were supposed to be delivered I received an e-mail confirming that they had been delivered, they were not. I called customer service on the delivery day and was told that they were out for delivery. Guess what, that was a lie. The customer service person said that they were delivered and they would not be giving a refund of my purchase price. Avoid this company at all cost. Your flowers will get delivered quicker if you grow them yourself and hand deliver them!

One pissed off customer.

Ordered flowers and paid extra for delivery by 12:00 noon but never came. I received a call telling me the florist the use in my area closed so someone else was going to deliver the next day. I was also told I would get 10% off my order the express delivery cost back and an upgrade on my order. The next day the flowers came looklike $#*! and no upgrade and they didn't even look like the ones in the picture I ordered. I have only received less than $5.00 back.
Absolutely discussed with them. Use someone else if you can so maybe your anniversary gift won't be horrible and a embarrassing experience for your wife. Here are pictures of what I paid for and what I got delivered.

Placed order at 09:00 am. Order was never delivered, nor was either party notified.
Completely ruined a special one time occasion. This place needs to be out of business. Spend your money elsewhere. Customer service closes at 1pm so that also is worthless as there reputation.
Disgusted beyond belief.

I spent $100 for a beautiful arrangement of dusty pink roses and yellow lilies in a pale yellow vase- the picture of elegance. What my mother received was bright white flowers with red berries stuck in them in a Kelly green vase. When I complained to the company, Lisa in customer service told me that it is their policy to make any changes they want to your order and that they would not refund me despite the fact that there were zero similarities between the picture of the arrangement I ordered and the one that they delivered. Incredible! This is a sham company, do not use!

I included pictures of what I ordered vs. what was delivered.

Don't order from flowershopping.com if you need it delivered promptly and on the day you choose. They failed miserably with my order, so don't expect much from them that way the disappointment won't be so great when they're late with your order as well

I ordered flowers to arrive to my Mothers house a day before her birthday from Flowershopping.com. On her birthday she informed me she did not receive the flowers. After I emailed the company about my order they responded indicating there was a problem with my order however at no point did i ever receive any indication that there was an issue until i complained. They told me i needed to provide $32.06 in additional funds as the only provider in the area was out of network. I told them they should cover this cost as this was their error but they refused. A responsible ethical company would eat the cost of their own errors to preserve a customer but they had no interest in that. I will never use this site again.

Do NOT order from thus company. Luckily I have great customer service from my credit card company... I was notified by the bank of fraudulent charges of over $400 as well as the charge for the flowers. I received a "delivery notice" email stating the ordrr had been delivered but we never received anything. Good thing my bank was on top of this and immediately cancelked payment and my credit card. Hopefully these guys won't catch anyone else!

I ordered flowers for my bosses bday. Day 1 they said it was delayed due to zip code. I gave them the correct one. So then they called and said they didn't have the butterfly vase but could do a hummingbird. Then said that they couldn't deliver it that day and it would be next day. I get a call the next day that they don't have the hummingbird vase and that they won't be able to deliver till the next day. So it would be 3 days after the bday. So I ended up canceling at this point. Ridiculous!

This place really blows is what I have to type. What I would like to say is a lot of very bad words. Whatever you do DO NOT place an order with this site. RUN AS FAST AS YOU CAN FROM THIS SITE. I placed my order and the site filled in the incorrect city for the delivery. No problem I called them up as soon as customer service opened, and they fixed the address and assured me there would be no problems with the delivery. They also said I would get a follow-up e-mail confirming the address adjustments (NEVER HAPPENED). Called them back around an hour later to confirm they had the correct address, and I was told they did as they read the correct address back to me. I checked with my wife later that day and she did not receive them. It is not like they were for her Birthday, NOT. So, I called customer service up the next morning and received the standard sorry about that we can do an upgrade if you would like and deliver them today. Guess what they were not delivered. So, I called back today and got we are so sorry and the only thing we will do is try to deliver with no option of a price reduction or any further upgrading or you can get a refund. I of course took the refund because I knew they would not be able to deliver the flowers. So FLOWERSHOPPING.COM thank you for making me have to show my wife the receipt from my order so she did not think I was a jerk and did not care about her on her birthday. Yes of course I did other things with and for my wife on here birthday that is what loving your wife is about.