FlipkartReviews 991

The main reason we shop on Flipkart (or Amazon, etc) is so that, if there's a problem, we have an unbiased party that can mediate. After all, most sellers do have their own websites.

Unfortunately, Flipkart is quite useless when it comes to resolving problems. Any idiot can sell; the quality of a vendor is revealed when there's an issue with the sale, right?

In my case, a 53K treadmill proved defective (and fraudulent); I highlighted the issue to Flipkart within 3 days, but Flipkart couldn't/didn't help; now, I am stuck with the product.

Equally bad, or possibly worse, is the customer service on Flipkart that one has to navigate in such cases. I don't think the reps are dumb. More likely, either management directives are confused, or software the reps are provided with is poor -- one keeps getting repeated requests for information already provided. In my case, I have probably received over 25 emails, all quite meaningless ("We realize the importance of the issue... blah, blah, blah." We would like to thank you for your patience... blah, blah, blah."). Calling on the telephone is even worse; I, normally a very polite person :), usually end up losing my temper with the idiocy that I encounter.

I really wanted to encourage an Indian operation, but it must be worth encouraging. I've switched back to Amazon.

I had purchased many products form filpkart, still now Iam not satisfied with their products. Duplicate products with duplicate seller.

Only Partial product is delivered, and not taking the return request, and prolonged the time to take return request till the policy is over. One of the fraud company, i am not going to order any product in future. And requesting everyone seriously consider the same. If i get a option to provide negative star i should have been given -100.

It is bullish and $#*!ing business don't order

Recently I bought a pair of Lee Cooper shoes and on opening the box I found them to be a size smaller. I at once made a return request but return was denied because price tag was missing. Lei me tell there was no price tag in the box or attached to the shoe when I opened the box! There was only a price and product info sticker on side of the box. I spoke to four employees of Flipkart but they made me feel like I was lying about the price tag not being there.
When I was invited to review the product and wrote my review, Flipkart did not publish it, can you believe it! They don't give a damn for the customer. Following is my review on Flipkart which they did not publish online.

''Got the product on time but it was a size smaller, guess should have ordered a size bigger for this particular model!
Put in a request for return, courier boy turned in and said he can't take the shoes back because the price tag is missing. I explained to him that the price tag was not there in the first place. It only had the brand tag and genuine leather logo in a plastic string on the shoe. He asked me to raise a complaint with Flipkart.

I called Flipkart and told them I want to return my shoes. I was told the price tag has to be there and it was there in the box and checked by Packers before shipping. I replied I did not find any price tag in the box but there is a sticker with price, model, size and bar code on side of the shoe box. But the cs rep declined to return it and the matter was escalated to a team'.
During the next few days got 3 calls from the team and they said the same thing.

I understand the policy that price tag has to be there, but couldn't the seller have made a mistake and missed packing the price tag with the shoe? I got the feeling that Flipkart meant to say I am lying, that the price tag was there as stated by the seller! Ridiculous, probably the seller wants to clear inventory and comes up with such excuses to not return the product. Seller probably has a policy of once out never in! Lol

Looks like Flipkart has grown so big that it no longer cares for customer satisfaction. My money is down the drain and Flipkart lost a customer.
Thank you for reading,
Deepak''

Fraud flipkart Chor flipkart cheatkart
Pathetic service from flipkart worst customer care of flipkart and whirlpool both... Refrigerator not installed after 25 days of delivery... Never buy this product and never ever buy anything from flipkart.
I have bought the product in exchange offer with my good working condition smaller size refrigerator but when they come to deliver the refrigerator they denied to exchange and demand for extra money, i refuse to pay them that time i called to customer care and they gave me assurance that it will get deliver in couple of days and do the exchange but again the courier partner denied to do the exchange i have ask him the reason for not exchanging the product he told me that the seller will not take the exchange and he asked me for extra money then i called to flipkart customer service they are also unable to give any specific reason for denying the exchange, they told me that they dont know the reason for not exchanging but they can not do the exchange and they also asked me to pay more money for delivering the refrigerator then i pay them some extra money for the delivery of that refrigerator.
After the delivery its almost 25 days past but nobody has come for the demo and installation of the refrigerator. I have called more than 15 times to flipkart and whirlpool for the installation every time they say that technician will visit in one or two days but nobody has visited us yet. Some times they disconnected the call and some of their customer care executive does not behave in a right manner.
I have tried to return the refrigerator on flipkart but they rejected my return request without any valid reason.

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Sherry Sandhu
0 hrs 7 mins ago, 0 Views

Cheating and breach of trust
Don't ever purchase electronic items from flipkar. My brother purchased MI 8 mobile. It was mentioned that in case of any defect the mobile will be replaced within 10 days of delivery. Mobile was not working properly as motherboard had some problem as per MI service centre. He requested for replacement after 3-4 days. A person from flipkart came but refused to take back mobile. Complaint was made to flipkart, again person was sent but refused to take back the mobile, again same thing happened. Ultimately legal notice was sent. Thereafter they changed the mobile but in reply they stated they don't own any duty towards customers in view of certain clause. They are taking contradictory stand. On one hand they deal like agent of supplier, they themselves refused to take back the mobile, on the otherhand they say they are just middle man for supplying goods. Don't believe flipkart that they will support you in case of delivery of damaged goods. They try to cheat you by suppying cheap goods and then brushing aside their responsibility.