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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
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0 stars, totally incompetent, no flight info, call and stay in hold forever, Otherwise "I will book you again" just re-pay and "nothing we can do" are their responses, wrong info (boarding time is actually 2 hours before the flight), so many hidden fees so you MUST pay extra even for the boarding pass after you paid for the flight, confuse your case with another...
The upselling is awful, there are so many ways and places and methods that they try to upsell you on ridiculous services like live agents at the airport. Wtf. You expect the ticket purchase process to be view, confirm, pay. Done. But no. There were dozens of upselling landmines placed along the way, all defaulting to Ageee, which you have to switch off, say no, say foff. I would never want to experience this again.
I was working on a reservation and it timed me out and when I went back in all of a sudden the price increased. Also I don't think it's right to have to pay more to have SMS updating on our flight status. I think it the duty of Icelandair to give us courtesy updates.
Too many upgrade option to go through. And if you want my feedback do not force me for 50 characters.
Too long, too many options should not take as long to finish and get confirmation still dont know how to reserve wheel chair service for entire trip
Be careful! This Flight Network site for booking flights is very misleading in their prices. After accepting the price per person for my family of seven people, entered all their information, along with my credit card info for payment, a pop-up screen appeared stating the total price had now increased by over $100. It's so ridiculous how the price can jump in such short time, appeared to be their scheme to lure you in first with the low price and jack up the price after you have spent time entering all your personal info. Very disappointed with this travel site.
Very easy and convenient to book the flight. Recommended.!
Excellent booking experience, easy and quick.
Will use this again for future flights.
This has been great so far! I am really pleased as I had difficulty dealing with Ethiopian Airlines directly. This was very user friendly and I got insurance for my upcoming trip. Thank you!
Wonderful. Thank you for the support of your new team
Booking was easy and clear. This was a good experience for me.
Super schlechter Kundenservice! Ich wollte gerne das Tickets meines Kleinkindes stornieren und meinen Flug umbuchen. Ich wurde mehrfach auf die Fluglinien umgeleitet, welche mir lediglich mitgeteilt haben, dass ich mich an die Agentur wenden muss. Diese unternehmen jedoch rein GAR NICHTS! Ich war ewig in der Warteschlange um Kontakt aufzunehmen und auch mehrfach ewig im Chat um das Problem zu lösen. Mir wurde mitgeteilt dass sich eine Sonderabteilung um mein Problem kümmern würde doch ich habe weder eine Mail noch einen Anruf erhalten. Der Flug sollte morgen stattfinden und wurde bislang noch immer nicht storniert und geändert! Finger weg!
I have always loved flying Alvelo….BUT the number of add ons of late is a real turn off. It was always easy to make reservations. Check your baggage requirements and select your seat(you pay extra for any seat). Now there must be at least 8 extra options. Each add on all costing extra. Just felt so nickel and dimed.
The price just keeps going up.
Easy use, great experience! I would love to use this website for my flight ticket booking!
Too many questions, too long to get a simple ticket! Too much advertising.
Finally a user friendly airline web sight! You made the experience stress free.
Todo muy bien y agradecido por la atención fue muy fácil y rápido 👍
Smooth process easy to navigate good price thank you for your service
Answer: I have the same experience on 07/21/2021. I was on hold for 1 hour for two times and then it got disconnected.
Answer: Hi there, the promo code box is under the insurance section on the final step of the booking process. We can certainly add the code to your booking however, I will need your booking number. Can you provide? Once we have that we will issue you a refund. Have a great day. / Courtney