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Compare thousands of cheap flights and find the best deals on airline tickets and hotels. Book your discounted airfare on Flightnetwork.com!
FlightNetwork Reviews Summary
The company's reputation reflects a mix of efficiency and frustration among customers. Many users appreciate the quick booking process and ease of navigation on the website, highlighting a generally positive experience with flight confirmations. However, significant concerns arise regarding hidden fees, misleading pricing, and inadequate customer service, particularly in resolving issues and providing support. Customers frequently express dissatisfaction with the lack of transparency in additional charges and the challenge of connecting with knowledgeable representatives. Overall, while the booking experience is often efficient, the company's customer service and pricing practices require substantial improvement to enhance overall satisfaction.
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You guys won't let me check in online or confirm my booking, keeps sending the same email authentication and restarts me every time, no clue how I'm supposed to figure out my connecting flight
Hi
I was looking to buy tickets from Mumbai to Coimbatore by Indigo and was searching the web to book tickets directly through Indigo Airlines. However I mistakenly ended up booking through Flightinfo whose Logo appears similar to that of Indigo Airlines.
Result was that I ended up paying double the fare than offered by Indigo Airlines.
I tried to reach them by email but No Response.
Please be careful booking tickets!
Everything was going fine until you jacked up the price by nearly $300 as I am paying, literally in the process of paying. Also the fact that I am traveling with a child you want to charge an extra $10 for that! Who wants to sit next to a little kid that's not their own! Not good customer service.
Too many "No Thanks" tabs to answer. No need for any of that. Also by the time I made it to the payment screen it kicked me back to the beginning and I had to redo the whole thing again!
First time I tried to proceed almost at the end of ordering the ticket I received an error message flight not available, went back in duplicated all the same information & it went through. I am a senior citizen and for older people who are purchasing a ticket for a grandchild it is not as easy as you think.
Yesterday I helped my daughter attempt to book tickets on your website twice without interruption, but each time an error occurred during payment. Ultimately, the final price was CA$100 higher than my original booking—all because of these inexplicable pauses and updates. I ended up paying 14% more than my initial reservation. Under these circumstances, I could easily have chosen another booking channel.
The one star is for customer service. Both bookings failed, yet my credit card shows the charges were processed. I called customer service, and the signal was terrible, but she still patiently explained everything. You should be proud to have such customer service, but you should be ashamed of this price trap.
Well I'm going on a trip and ya'll are getting me there. On the other hand I didn't like how the website timed me out of a ticket at a very reasonable price to only shortly after search for the same flight and it go up in price by $200.
I thought I was booking directly through Icelandic Air, and didn't notice I'd been taken to the Flight Network website. Branding colors and fonts are very similar, and I'm sure this isn't an accident. I realized my mistake in less than five minutes and called to cancel. I also requested that I be reimbursed for the $88 booking fee since 1) the booking was only made 5 minutes ago and 2) being transferred to them felt very scammy. I was told this wasn't possible. I'll be disputing the charge with my credit card company, but please note, even without the $88 refund, the tickets were less expensive when I booked directly with Icelandic Air. So not only is Flight Network being sneaky as they divert you away from the Icelandic Air website, but they also charge more for the exact same seats.
Why did the price of my ticket jump by $124.00? My four travel companions booked the same flights just minutes before I booked and each of their tickets were each $124.00 less. I was quoted $333.00 all the way thorough the checkout process but then, when I went to pay, the price increased to $457.00. I strongly recommend NOT using FlightNework and will let everyone I know of my terrible bait and switch experience.
Search for Easy Jet produced a large font for Easy Jet thus thought this was Easy Jet website.
Upon finishing... shocked did not give me confirmed tickets... instead - gave me email saying the "to wait for us to confirm your booking with the airline. This process usually takes a few minutes, but in rare cases, it may take up to three days... once your booking is approved... WHICH MEANT I HAD NO BOOKINGS YET. Then realized it was a third party agent... WHEN I DID OPEN UP MY ETICKET... I WAS SHOCKED BY THE TICKETS WERE FROM VOLOTEA not EASY JET!
Only able to communicate by chat - who told me no refunds or changes
Clear instructions, site is easy to use.
4* instead of 5 due to one flight couldn't tell window from aisle, and first attempt said something wrong like flight no longer available, then I re-booked exact same itinerary and it worked
I purchased a flexible tickets but was not allowed to make last minute changes due to an familiy emergency and was told it would cost be $889 to change the departure date. I asked on their chat and then was told it was over $900. When I asked on final time it had ballooned to $1021. I was told it was ANA's charge but ANA was offering tickets for $900 so paying the difference would have been around $250 which was understandable. But I was told at each contact the price was for a new ticket. Why buy a flexible when the route did not change... no carrier change... and only the departure. Return flight had no changes. I am reporting to ANA and also BBB and anyone that has anything to do wiht oversight. In fact the customer service number also handles other online companies.
When trying to flight pre-check, I was denied access thru Flight Network. We were not notified that our flight was closing the doors early and by the time we waited 1 hour in line for pre-check we missed our flight out. The airline didn't care. They refused to transfer our flight even though we were AT THE GATE prior to the 15 min pre-flight deadline. We had to rent a car, drive 3 hours to another airport, purchase new 1 way tickets to a totally different location, change our car rental for a new location pick up. All In order to resume our vacation. Horrible experience. The airline did not recognize this flight Network.
Overall the search and booking was good. I appreciate all fees were reflected up front. However, I was NOT happy to go through the entire booking and in the space of 10 minutes the price had gone ups $160? Not happy with that.
I thought i was booking directly on Aegean airline and paids for a flex ticket with a seat assignment. Moments later I realized my mistake. No seat is assigned, and when I go on the Aegean website, it says my itinerary is not available anymore. What the heck? I tried to cancel within minuted but I would be charged a $45 cancellation fee.
Your payment site offered me an upcharge for a window seat or an aisle seat on my Cape Air flight. The problem is every seat on every Cape Air plane is a window seat and an aisle seat. This upcharge is dishonest and unfair to everyone who doesn't know this.
I wanted to apply my SAGA Points to this trip, which I was told by an Icelandair Agent that I would be able to and $$$ would be deducted from my flight. There was no place on the form to do this. Can you assist/
It is very easy to book the flight and it was a quick confirmation of the flight even with my credit card verifying the purchase first.
Too many questions small charges for flights delays, SMS updates, premium services, luggage safety, etc, all these questions seem to indicate a lot of issues with your flights and luggages. It took a long time to read all of the details and in the end, it made me more concerned about your services.
They OUTRAGEOUSLY overcharge you to give you awful customer service. You're basically paying $100 / ticket upcharge for them to go to the airline website and "book" you random seats on a flight. Even if you're booking a flight that would allow you seat selection if you booked on the airline, you don't get that through this website. Any changes that you want to make have to be made through the airline website and they use some fake email address so good luck looking it up without waiting for over an hour on this SCAM customer service line to get the confirmation number. Use them if you want to pay a significant upcharge for a huge headache.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members